Clean train station with easy access to the downtown area. Plenty of parking nearby. Definitely…read moreideal for commuters.

For many commuters, this station is not very far from the Pingree station, also located in Crystal…read moreLake. That said, unless you're coming from the east, you should really be using this station. I value the Crystal Lake station for several reasons: * Ample parking spaces, whether adjacent or right across Main Street * Convenient automated payment options: cash, credit, or commuter card * It has an agent who can answer all your questions and sell you the ticket you actually need (plus you pay less if you buy from the agent) * It's close to the end of the line, which means more seat availability inbound to Chicago * It has several convenient scheduling options to and from Chicago * And lastly, there are two coffee shops within 50 feet of the station: Trax, which is in the station itself, and Grounds Coffee Bar, which is immediately north of the station One other note is that the conductors who run these lines have been really friendly, and I have really been on every train in the morning from the 606-636, and outbound from 625-663. If you've been a loyal Pingree user, or if you're thinking about commuting, you should definitely try the Crystal Lake station!

If I could give this train company and its employees zero stars, I would. First me and 10 other…read morepeople were waiting to go to Chicago at 11:23 and the train did not even stop and kept going, the representative I spoke with was extremely rude when asking for a refund or to reschedule for my tickets. Then, on the way home, I did as instructed to get off the train, yet there was no employee to help me get off, I started panicking, knocking on the employee doors asking for help out loud, and no one came. They kept saying last call and I opened the door myself to get off because no one was there to assist me after literally panicking to try to get off the train Once I was off and extremely rude employee came and screamed at my face telling me that I did something wrong and that if I did it again, I would be banned, even though I told him that there was no one there to help me or guide me in the right direction and I was trapped on the train, if I could get his name, I would . But instead, he screamed in my face and stormed off. Extremely unhelpful and rude staff , the staff member who screamed profanity in my face should be absolutely fired. What a terrible way to run a travel business.

Great little train station for quick trips to Milwaukee or Chicago. In fact there is a new line…read morethat will bring you to Minneapolis once a day. Station is maintained by city of Sturtevant they take care of snow removal and security. There are often local police in the parking lot. Couple of tips: 1. Listen for the track announcement as you would be simply guessing which track is going which direction. 2. Stay off the tracks and use the stair tower to get to other tracks. 3. In the winter the tower is heated. 4. The depot is heated and air conditioned. 5. Typically two doors open on the train when boarding, the doors more south when loading will offload closer to the station. Conversely when loading in Chicago the doors more north will open closer to the tower in Sturtevant. 6. No food or beverage is sold on the train. 7. They don't sell tickets on the train so purchase your ticket in advance. 8. People wait for trains, trains doing wait for people . Be one time.

I think they should open up the bathrooms in this train station. Plus they should open the whole…read morestation for when it gets colder outside. They have the whole station locked up so if someone has to use the bathroom or charge there phone computer it's completely locked so it's like people have to stand outside in the cold and snowy weather. Is there a way you guys can look into this and fix this.

First to Review! ! ! *YAYE*…read more This Metra Station is directly outside the gate Corpside of Great Lakes Naval Service Training Center, and is the most affordable means of getting to downtown Chicago (on Saturday and Sunday an unlimited ride pass is 5 bucks) At the train station is a coffeeshop/drycleaners/misc goods that sells pretty good turkey + cheese croissant sandwiches, ice blend coffee drinks and they carry $5 earmuffs that don't look like the dorky ones that leave an elastic mark on your forehead :)

Great taxi -- nice people, accurate ETA, good price, etc…read more I don't understand the bad reviews here at all!

What great service and good people,I will always recommend them. They really did me a solid…read moretoday,help me haul a small sofa and ottoman to Cary from Woodstock. Small miracle! Super nice people helped me out big time! Right on time friendly and professional very clean SUV! Thank you good people! 5 Stars are well deserved !!!

Train station is in a great location. Lots of restaurants nearby and sidewalks. There is a small…read morepayment-required parking lot, along with free street parking. Only complaint is, there is dim lighting at night.

This station does not have a ticket agent but does have "The Morning Grind" a coffee shop that is…read moreopen during weekday morning rush hours and Saturday morning. There is a good amount of bicycle parking- including provision for covered/secure parking. You must bring your own lock for both the bicycle and security "shell". Large and well lit parking area is $1.50 per day fees payable by vending machine. There is also a vending machine for monthly parking passes. There is an underpass to the inbound train platform and station. There is no access to the inbound platform from the outbound platform so you must use the underpass. Both platforms have stair as well as ramp access. The outbound station has an enclosed waiting area open during the morning rush and a small enclosed waiting area open 24 hours during the winter months. I added photos to give you an idea of what the station, platforms and parking ares look like. Sorry if I went a little overboard- as they say "a picture is worth a thousand words".

It's been years and still the inside of the station closes at 11:15 in the morning…read more There's a small waiting room you can use during colder months but it has no chairs and is about the size of a walk-in closet. There's a "bus stop" style glass shrouded bench, but it's on the outbound side (the side headed towards Harvard, not Chicago). They could at least get one of those in the more used side--the one going to Chicago. An overhead heat lamp like they have in Chicago bus stops would be nice.

Nice and safe and easy parking and station next to many stores so it's a very walkable town. Inside…read morethe train it's two levels and even charge stations

This is a great station to take the train to or from. It has clear signage, lots of parking, and an…read moreindoor waiting area. It gets very busy for the AM and PM commute!

This is a small station 2nd from the end of the line. It is situated between the Elburn station…read moreand the Geneva Station. It has a large parking lot and both a side platform and an island platform. Parking: parking is primarily daily. There is a number to call if you want your car to stay overnight. If longer, find someone to drop you off. There is nothing near this station except farms and open space (where the wind comes sweepin' down the plain). During a workday, there are spaces in the lot, but they are near the front or away from the station. There is a payment station for parking near the steps. Station: Nothing to write home about. It is adequate for waiting and getting on the train. No Cafe Latte stands or even a set of bathrooms for that matter. Note that some of trains, earlier ones at least, stop near the island platform. For that, you need to go through the tunnel and up. Read the train schedules and notices on the walls near each of the two side platforms stairs. Note also that some of the trains do not stop here but blow on through. There is no attendant. You purchase your ticket onboard. I live a few miles away. This was perfect for getting into Chicago for a week long trip.