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    Harvest Book Store & Cafe

    5.0 (1 review)

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    6 years ago

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    Tim Hortons

    Tim Hortons

    3.7
    (47 reviews)
    1.6 mi
    $

    Stopped at Tim Hortons after a long day on a plane with two children. Everything was hot and fresh…read more Both kids got donuts and I got one of the lunch combos. It was lot of food for the price paid and it was delicious. My biggest complaint was the staff didn't seem too interested in working and all the tables were dirty.

    Absolutely awful experience at this Tim Hortons. The service here is completely unprofessional and…read morethe staff behavior was beyond rude. I asked to speak with a manager regarding an issue, and not a single employee could tell me the name of the manager, the district manager, or even the owner of the store. That alone says a lot about how this place is run. Instead of handling the situation professionally or finding someone who could help, the employee I was dealing with became argumentative and dismissive. When a customer raises a concern, the proper response should be to listen and address it politely--not argue. The lack of basic management presence, accountability, and customer service is shocking. If the staff doesn't even know who their manager is, that tells you everything you need to know about the organization of this location. I've been to many Tim Hortons locations and never encountered anything like this. Until management steps in and trains their staff on basic professionalism and customer service, I would strongly recommend avoiding this location. There was literally three customers, including myself in the store yet there was four employees visiting themselves, and not one single person could be professional, courteous, kind, or helpful not one of the four that I asked knew the manager's name this place is absolute trash and I would absolutely avoid this place at all cost

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    Tim Hortons
    Breakfast sausage and egg on biscuit
    Breakfast sausage and egg on biscuit
    Tim Hortons

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    Harvest Book Store & Cafe - cafes - Updated July 2026

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