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    Drain Tactics

    4.8 (33 reviews)
    Closed 7:00 am - 6:00 pm
    Updated 3 weeks ago

    Get pricing & availability

    Response time

    20 minutes

    Response rate

    80%

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    Luis and his crew are wonderful! They installed some faucets for both the vanity sink and the tub in a home we were selling and they did an excellent job. Very pleasant to work with, reasonable, and very professional, would highly recommend them!

    This is the old failing water heater.

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    Photo of Kate W.
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    3 months ago

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    1 day ago

    Fast service, quality work, fairly priced. Could work on communicating with customer more. Overall great job!

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    6 months ago

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    4 months ago

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    11 months ago

    Helpful 2
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    5 months ago

    Business owner information

    Photo of Luis B.

    Luis B.

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    5 months ago

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    Photo of Ken B.
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    1 year ago

    Great communication, highly efficient, and the total ended up being below the estimate. Will hire again for the next job.

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    6 months ago

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    2 years ago

    Helpful 5
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    1 year ago

    Fast and professional team removed and installed new toilet. Would recommend them for your plumbing needs .

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    1 year ago

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    2 years ago

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    1 year ago

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    7 months ago

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    1 year ago

    Business owner information

    Photo of Luis B.

    Luis B.

    Thank you!

    Helpful 1
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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Great service. On time and good price to replace my two propane water heater. Highly recommended.

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    1 year ago

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    Ask the Community - Drain Tactics

    Review Highlights - Drain Tactics

    Luis is a dependable and trustworthy plumber who recently completed work on one of my rental properties in Orlando.

    Mentioned in 14 reviews

    Read more highlights

    Harvey Baker Plumbing - Tankless water heater

    Harvey Baker Plumbing

    (88 reviews)

    Horizons West / West Orlando

    Water heater replacement in a confined space under kitchen counter. Harvey visited to provide…read moreestimate, advised on options for replacing existing compact unit or installing new larger water heater in garage. Explanations were clear and comprehensive. On installation day the office called to confirm I was ready to support. Installers Wayne and Zack arrived on time, worked efficiently and carefully to avoid damage and keep work area clean. Removal of old unit was unusually difficult, requiring some disassembly of cabinetry which was done carefully and reassembled afterward. Wayne and Zack cleaned all areas affected and new unit solves the problem. This is my second experience with Harvey baker Plumbing and I expect to call on them for a much larger future job (decommissioning septic tank/field and connection to city sewer). Harvey, office staff and installers were all honest, friendly and professional. Highly recommend!

    I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

    Pro-Tech Air Conditioning & Plumbing Service - As one of the leading Mutsubishi installers, we have qualified to be a Mitsubishi Preferred Diamond Dealer.

    Pro-Tech Air Conditioning & Plumbing Service

    (30 reviews)

    Lake Nona

    We've been using Pro Tech for years. They always show up timely and do great work, respectful and…read moreknowledgeable technicians, good customer service. Recently RJ and Michael came out and did a great job getting me set up for a new AC unit as our old one was discovered needed some major repairs. Elliot, the sales rep, was able to get the price down to a number I could afford and was very helpful. RJ did a good job explaining the ins and outs of the new system installation and what to expect. Highly recommended company!

    I signed up for Pro-Tech's home program, expecting reliable maintenance for my A/C, plumbing, and…read moreelectrical systems. The program promised two A/C inspections annually, plus a free plumbing or electrical inspection. Initially, things seemed fine. The first A/C inspection rated all green (their color system: green = good, yellow = moderate, red = bad), though they sent a tech and a salesperson who tried to upsell an LED light for the A/C. I questioned the tech about our system using two air filters and was told only one was needed at the wall return--later proven incorrect by a competitor. The plumbing inspection passed without issues or upselling, and the second A/C inspection was mostly green with some yellow due to a "dirty" unit. I renewed the program after a year at a lower rate, which included another free inspection. I chose electrical. The Pro-Tech tech claimed our panel was "too hot" and quoted $4,000 to replace all breakers, including one that kept tripping. A retired master electrician later confirmed only the single breaker needed replacing, and our 7-year-old wiring was fine--Pro-Tech's quote was wildly inaccurate. The third A/C inspection was the final straw. Despite passing twice in the prior 12-14 months, the tech and salesperson claimed our 7-year-old system had catastrophic issues: mold or "biological growth", corrosion, leaks, faulty wiring, a cracked drain pan, and bad ductwork, among others. They pushed for a full system replacement, quoting $14,000-$23,000. A competitor's inspection revealed our dual-filter setup was intentional due to two air returns, contradicting Pro-Tech's earlier advice. The use of one filter also led to our interior unit being far too dirty. The competitor, along with a third A/C company, found no major issues with our system. Pro-Tech's aggressive upselling and inaccurate assessments wasted our time and trust. Two simple fixes--a breaker and filter setup--were blown into unnecessary, expensive proposals. I tried contacting Pro-Tech three times to discuss this but couldn't reach the right person, and a promised callback from a manager never materialized. I'm beyond disappointed and would not recommend Pro-Tech to anyone.

    Drain Tactics - plumbing - Updated May 2026

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