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    Drain Tactics

    4.8 (39 reviews)
    Closed Closed
    Updated 2 months ago

    Get pricing & availability

    Response time

    50 minutes

    Response rate

    75%

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    Reviews With Photos

    Old water heater.
    Pat N.

    I needed a water heater replacement on Thanksgiving day. I reached out and got a response within minutes, with a quote and next day service. Amazing quality service and definitely the best price on yelp. The work was done in under 2 hours. They supplied the new heater, took away and disposed of the old one. Will definitely be using their service in the future! 10/10 recommend!

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    1 month ago

    Helpful 1
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    Photo of Kate W.
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    5 months ago

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    5 days ago

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    2 months ago

    Fast service, quality work, fairly priced. Could work on communicating with customer more. Overall great job!

    Helpful 3
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    Photo of Nick M.
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    2 days ago

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    7 months ago

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    29 days ago

    Helpful 1
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    8 months ago

    Helpful 3
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    1 month ago

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    5 months ago

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    1 year ago

    Helpful 3
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    7 months ago

    Business owner information

    Photo of Luis B.

    Luis B.

    Helpful 2
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    6 months ago

    Helpful 1
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    Photo of Ken B.
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    1 year ago

    Great communication, highly efficient, and the total ended up being below the estimate. Will hire again for the next job.

    Helpful 2
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    2 years ago

    Helpful 5
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    8 months ago

    Helpful 1
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    1 year ago

    Fast and professional team removed and installed new toilet. Would recommend them for your plumbing needs .

    Helpful 2
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    1 year ago

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    2 years ago

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    1 year ago

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    9 months ago

    Helpful 1
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    2 years ago

    Business owner information

    Photo of Luis B.

    Luis B.

    Thank you!

    Helpful 1
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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Great service. On time and good price to replace my two propane water heater. Highly recommended.

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    Ask the Community - Drain Tactics

    Review Highlights - Drain Tactics

    Luis was able to wrap up the cost of the removal of the initial heater into the cost of the new install.

    Mentioned in 16 reviews

    Read more highlights

    Harvey Baker Plumbing

    Harvey Baker Plumbing

    4.2
    (89 reviews)

    Water heater replacement in a confined space under kitchen counter. Harvey visited to provide…read moreestimate, advised on options for replacing existing compact unit or installing new larger water heater in garage. Explanations were clear and comprehensive. On installation day the office called to confirm I was ready to support. Installers Wayne and Zack arrived on time, worked efficiently and carefully to avoid damage and keep work area clean. Removal of old unit was unusually difficult, requiring some disassembly of cabinetry which was done carefully and reassembled afterward. Wayne and Zack cleaned all areas affected and new unit solves the problem. This is my second experience with Harvey baker Plumbing and I expect to call on them for a much larger future job (decommissioning septic tank/field and connection to city sewer). Harvey, office staff and installers were all honest, friendly and professional. Highly recommend!

    I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

    Drain Tactics - plumbing - Updated July 2026

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