Chris and the entire staff in the parts department were awesome!! Extremely knowledgeable and…read morehelpful. Chris went way out of his way to make sure I had everything I needed for my repair project. It's safe to say, they know more about my RV than I do. And I've had a few over the years. I'd drive past a dozen places, to come back to this one.

I am the proud owner of a Rockwood Sig 8626 RBS. Just WOW!!!!! I wish I could give more stars to…read morethis crew! My entire experience with this particular General location was incredible from start to finish. I will start with my first text messages and meeting with my sales manager George. He was knowledgeable, patient, supportive, personable, and reasonable. He was absolutely stellar during both the negotiation process and the closing process. He made me feel like family the entire time and definitely left a lasting mark, that will keep me with General for all of my future RV needs. Samantha, who did the walk through the day of my delivery was also awesome, sweet and thorough. I was running 2 hours late (out of my control) and she was flexible and kind about it, showing me nothing but smiles and grace! She even set my puppy and I up to stay the night in their lot, since my drive that night was going to be 4 hours and I was exhausted. Safety first with this bunch! Ryan, who not only perfectly installed my weight distribution hitch (with several roadblocks due to my negligence with a trailer hitch key AND my tardiness) but also went above and beyond with sharing his personal RV experiences/tips/tricks. His technical expertise was comprehensive and meticulous. He was also SO loving to my puppy, who I had to bring with me that day...making sure she stayed cool in my truck. Even when he was finished with the job, he brought her water and love while I was inside with finance. He walked me through my entire list of questions that I had the next day, still tweaking a few things to make sure my rig was perfection and that I understood every nuance. Now that is incredible customer service! I also want to through props to Tom! While on site, I had some mechanical issues with my new truck (which was my tow vehicle). He went out of his way to make sure that my vehicle was safe to drive home, as well as taking his precious time (it was past closing time) to educate me on the problem, how to remedy it, and how to discuss it with my mechanic who sold it to me...making sure I understood their liability and how to approach the situation to be successful. GRATEFUL! This is a long review because I am still feeling SO much gratitude for my experience with General RV in Winter Garden. I feel like not many customers get to say that after making a major purchase like this. I usually hear horror stories and this experience from start to finish, was like a dream. Thanks ya'll!! Lily and I will be back for sure!

I'm not sure exactly what the issue was but it took over an hour to procure our reserved truck. The…read moregentleman and the lady behind the counter constantly switched back and forth between customers. There seemed to be a lot of confusion. There were only four customers before us. When we finally made it to the counter the gentleman kept abandoning us to assist random customers who walked up to the counter. It was extremely frustrating. We had no choice but to wait. The gentleman also inappropriately complained about his coworkers. The gentleman in question also had a name tag that said owner.

We had an incredible and easy experience renting with this company. After several failed attempts…read moreat renting through websites like outdoorsy and RVers we came up empty handed and frustrated. We googled rv places close by and found these guys. They're a locally owned business that offers both for purchase and rentable options. We opted for the coachmen leprechaun rv that slept 5 of us very comfortably. The process was smooth, educational and comparably priced to others out there. The rv was clean, in good condition and ready to go. Pick up takes about 30 minutes due to instructions and ensuring all rules are known. The drop off took 1 min. Park, drop the keys and go. We'll be back!

I found an RV online I was interested in. There's a button to click to get the best price so I…read moreclicked the button and entered my information. The first response regarding the price was just giving me the same price so I questioned what is the get best price button? I was told by Kevin that would be $500 off. I asked very detailed and specific questions regarding final out the door, price terms and interest rate. He only responded with the out the door price of the RV so I didn't respond. Then I started receiving text messages from Devon asking if I wanted to move forward. Again, I said I needed to know the terms so I could decide how I wanted to finance it. Devon only quoted me a monthly payment of $329-$359. I didn't respond. Again, I was asked if I wanted to move forward with the purchase. So again, I asked what is the interest rate in term? Devon responds with 8.9% for 180 months.!!! I respond with the figures and that none of that math adds up. Then this morning the sales manager James Spallino starts interjecting in the text thread and is extremely rude. Calling me out like he's smarter than me talking about something totally different. Very unprofessional and totally uncalled for. There are thousands upon thousands of RVs for sale. You would think as a sales manager, the goal would be to get one sold. Instead of trying to be little or intimidate somebody into buying, his role should be high-level customer service with the ability to understand and communicate financing options and negotiate the best deal for the customer. The one portion of the text chain below should give a good idea

Brian in the service department is the man! I called and asked about getting my Stihl mower blade…read moresharpened. He quoted my price which was fair and told me to bring it in and he'd knock it out while I waited. Very happy. I'll do my business with them from now on!

Just got my Motorcycle Trailer back from a bearing repack. The posted charge for this service (1…read moreaxle) is $125 which is a fair price. The little trailer gets used only a few times per year but it had been 2 years since the bearings were serviced. Guess what? They looked at the bearings and said they were fine, the grease was ample and clean and did not need to be repacked. Charge was only $25. I saved some cash and they made a customer for life. A less honest business would of shot a bit of grease in and charged me the full price. Hard to find an honest shop these days!

I paid Orlando Marine services to rebuild my carburetor in October 2024 and I took it out to use it…read morelast week for the first time and the carburetor still has issues. I called Orlando Marine service to let him know of the issues and try to schedule a time to bring it in. He sent me a text message telling me that they would not see my boat anymore and that i was on my own. I've been bringing this exact boat to Carlos since 2018 and i've never had any issues until now. The carb was not fixed and i paid a lot of money to have it rebuilt and he's saying because it was in my warehouse sitting the carb needs to be rebuilt again on my dime and he will not do it. He said there's only a 30 day warranty on the repairs. Not good business in my opinion and this is no way to treat a loyal customer. I would find someone else to work on your boat!

So glad we found Orlando Maine, we have called them twice now for some fairly large boat problems…read morewe have caused due to our lack of maintenance. They are awesome at explaining everything that needed to be done and provided pricing all along the way. Carlos provided pricing and recommended us preventive maintenance so we don't have to see him as often. We had the outside of our boat detailed. It went from what we thought needed a new paint job to looking brand new. Colors are back and brighter than ever. Would highly recommend. Their new office and garages are very clean and professional. If we ever have a question when out on the boat we just shoot Carlos a text and he always responds quickly.

Mount Dora Boat Center is perfect for renting a boat and going exploring the Harris Chain of Lakes…read more They offer friendly, fast service with clean and modern boat choices. Rates are fair and you will have an amazing day viewing wildlife and cruising the canal!

Mount Dora has a lovely marina where you can rent boats and more. Their shop is small but offers…read moreall the essentials as well as a restroom. We enjoyed doing the CatBoat Adventure Tour that left from the marina.