Nice service. Love to look at different tea sets that I enjoy so much. Some price as value is…read morelittle silly but still to think of support domestic violence. Funny thing they don't offer us some release at restrooms. Most thrift stores have the restrooms. Thanks.

This store has a ton of good stuff and the money you spend goes to a good cause. Lots of treasures…read moreprices and good a few thing's on the spendy side got to watch there sales. Store is great size with lot's to see. They have put in two bouquet area's witch im not a fan. Just stuff of better quality but also makes the prices higher. Most of the staff is polite. The store is roomy can take a wheelchair through there and they have a nice selection.

Small shop but packed with treasures and reasonable prices. The shop owner is super sweet and…read moretalented with several are pieces she has created. This may be my first visit, but not my last.

I ABSOLUTELY LOVE TWICE THE CHARM, in St. Augustine FL! I always find good stuff there and always…read morenew options everyday plus newer items like jewlry. Make up, shoes. Its great and just soo RANDOM. It's also the cheapest thrift store in St.Aug....trust me I kno!! I definitely recommend going here and popping in and out cuz it's different ALL the time!

As a homeless veteran who recently found housing, I came to this Goodwill hoping to find a few…read moreaffordable items to help set up my place. I had read a lot of negative reviews beforehand but decided to give it a chance anyway. Unfortunately, my experience lived up to those reviews. I encountered multiple rude employees. When I asked a male employee for help, he dismissed me by saying, "I'm busy." At the register, an older white female employee who identified herself as a manager was extremely unprofessional. When I asked for her name, she refused to give it and walked away mid-conversation. She told me that lowering the price would be "taking money away from those who need it," while laughing and chuckling as if this were not a professional work environment. I tried to explain that Goodwill is a nonprofit and that the items are donated to help people in need, but she seemed unwilling or unable to understand that perspective. She refused to adjust the price on donated, used items that were already overpriced. Overall, this was a very disappointing experience, especially for someone who genuinely needed affordable household items. I won't be returning, and I hope management takes customer service and professionalism more seriously--especially when serving vulnerable members of the community.

The girl over charged me ,so I spoke to a Manager and she said they don't give refunds, but I lived…read morein St Augustine since 1991 and the old goodwill on us south was cheaper, but after they moved it is too expensive, clothes stained and very worn out, they need an electrician to make sure electric stuff works, due to no refund policy. It was my first time going to this new store, but not returning my money because of the girl talking to the other cashier, she rang up items twice, the Manager even said she identifies herself as a male, what in the hell has that do to her mistakes? I will never go there again. Nothing is organized as small, medium, Large or extra large,plus the shoe's are the same way, it takes hours to shop in an unorganized store with stupid rules and managers telling customers about identity like the girl identified as a male, managers should never speak private information about there worker's. Shoes were dirty and expensive, Goodwill was to help poor people, not Rich people. Very disappointed

Wow what a great thrift! The selection here is VAST! The also have a big craft supplies selection…read more Everyone was super friendly which was awesome and they even went around letting everyone know of the closing time which was approaching. I got several highly sought after craft items for a great price!! I high recommend!!

I've been to this location (not sure if there are others) a handful of times. This store seems to…read morehave an overwhelming amount of donors & donations. This store seems very cluttered (some may say well-stocked, lol.) So much so, that it is difficult to get a cart through the aisles. My first visit, I brought a cart in from outside that seemingly had been left out in the parking lot by another patron. I thought I was doing something good. Contrary to my belief, an employee came over to me aggressively telling me that I couldn't use that cart inside the store. She demanded that I take my infant granddaughter out of the seat so that she could take that cart to their back room. This was NOT a good first impression for me! It took me several months to revisit! At the time of my last visit, it was most certainly not ADA compliant. It was still very crowded /cluttered throughout most sections of the store.

they have a poor selection of clothes, and the boutique is way too overpriced and has items from…read moreRoss listed at the same price you could get it from Ross. Most of the clothes are not worth the price listed, and the way they organized most of the clothes is very frustrating, its a whole workout just to look at shirts since they're on racks that should just be for dresses. they have plenty of furniture and the workers are very nice, but if you're looking for clothes you won't find anything good here.

Great thrift shop!! We love the people who work here, they are always so welcoming and friendly…read more The prices are not bad - could come down some in clothes. It feels clean for the most part ... they are getting much better with their organization! Should really consider a free bin for broken or slightly damaged items. I say this only because there are items on the shelves that have been there for nearly one year and they need fixed etc. :)

Small and clean shop. The staff is very friendly and they have good deals. They are a cash only…read morestore.

Very kind ladies working here. Got some puzzles, a game, and a frame for $5 and all in good shape!read more

Small selection but the prices are fantastic and the service is extra friendly!! Enjoyed the buy…read moreone get one free special and dollar rack outside.

This is a small thrift store but they have allot in the store. Cute stuff and the staff is friendly…read moreand helpful. They let you shop and dont stock you while you look at there inventory. The prices are affordable and the worker's are professional and kind. They are in the same plaza as Alpha and Omega and that's a thrift store as well. I would not go in that place they follow you around and they think everyone steals. This place is the opposite

Wow!!!wow!! What great finds. So interesting. Prices are so reasonable! Unique. Friendly helpful…read morestaff!!

Stopped by while on vacation. Store is small but filled with some really nice prices. The couple…read morethat ran the store were extremely kind and welcoming.