As a homeless veteran who recently found housing, I came to this Goodwill hoping to find a few…read moreaffordable items to help set up my place. I had read a lot of negative reviews beforehand but decided to give it a chance anyway. Unfortunately, my experience lived up to those reviews. I encountered multiple rude employees. When I asked a male employee for help, he dismissed me by saying, "I'm busy." At the register, an older white female employee who identified herself as a manager was extremely unprofessional. When I asked for her name, she refused to give it and walked away mid-conversation. She told me that lowering the price would be "taking money away from those who need it," while laughing and chuckling as if this were not a professional work environment. I tried to explain that Goodwill is a nonprofit and that the items are donated to help people in need, but she seemed unwilling or unable to understand that perspective. She refused to adjust the price on donated, used items that were already overpriced. Overall, this was a very disappointing experience, especially for someone who genuinely needed affordable household items. I won't be returning, and I hope management takes customer service and professionalism more seriously--especially when serving vulnerable members of the community.

The girl over charged me ,so I spoke to a Manager and she said they don't give refunds, but I lived…read morein St Augustine since 1991 and the old goodwill on us south was cheaper, but after they moved it is too expensive, clothes stained and very worn out, they need an electrician to make sure electric stuff works, due to no refund policy. It was my first time going to this new store, but not returning my money because of the girl talking to the other cashier, she rang up items twice, the Manager even said she identifies herself as a male, what in the hell has that do to her mistakes? I will never go there again. Nothing is organized as small, medium, Large or extra large,plus the shoe's are the same way, it takes hours to shop in an unorganized store with stupid rules and managers telling customers about identity like the girl identified as a male, managers should never speak private information about there worker's. Shoes were dirty and expensive, Goodwill was to help poor people, not Rich people. Very disappointed

Nice service. Love to look at different tea sets that I enjoy so much. Some price as value is…read morelittle silly but still to think of support domestic violence. Funny thing they don't offer us some release at restrooms. Most thrift stores have the restrooms. Thanks.

This store has a ton of good stuff and the money you spend goes to a good cause. Lots of treasures…read moreprices and good a few thing's on the spendy side got to watch there sales. Store is great size with lot's to see. They have put in two bouquet area's witch im not a fan. Just stuff of better quality but also makes the prices higher. Most of the staff is polite. The store is roomy can take a wheelchair through there and they have a nice selection.

I was in Saint Augustine at the French pantry with my mother. Someone mentioned this was a great…read moreplace to thrift and contributions go to no kill animal shelter. After lunch, we headed over to check it out. Huge space they have furniture, clothes, household goods, some sporting equipment. I felt the cause was a good one. Purchased a leather dog leash $5 while I was there. The ladies who worked there at the front were so kind and ready to help me find anything. I should've took more pictures, they had a lot of furniture, new coastal looking as well as antique items. Furniture, items from tables, chairs, couches, etc..

Shoutout to our local community heroes! This is a great opportunity to help the animals while…read moreshopping for hidden treasures held in this treasure chest. This venue is big and well organized. Every section has so much variety and fun. I find the things that I need and I find new things that I didn't even know that I wanted. The staff are beautiful souls and the profits are an amazing cause!!! I even found lots of nice dresses for Night to Shine. I love the staff here. I even has a friend that volunteers here sometimes. I can't wait to go back. I always try to grab what catches my eye, because I made the mistake and second guessed myself. I left the treasure behind, thought about it all night, then went back the next day and it was already gone :(

Small and clean shop. The staff is very friendly and they have good deals. They are a cash only…read morestore.

Very kind ladies working here. Got some puzzles, a game, and a frame for $5 and all in good shape!read more

A really cute vintage style shop on one of the main streets in historic st. Augustine. The clothing…read morehere is styled after decades gone by, also with some really cute modern-day fashions. The fun tanks in the window is what got me inside. Once in they had some rockabilly styles and really cute shoes. I loved the spats style heels!! The staff was friendly and welcomed us in and offered help. They had a solid collection of men's and women's items which was nice. I love when men's button up shirts have subtle quirky patterns of things you wouldn't expect. Overall: A+ Super fun finds I didn't expect. Love vintage styled fashions and the funny graphic tanks.

As soon as I came into town I had to stop somewhere and spend my money! I came across Mod Mari…read morewhile driving. I've came here 5 times back to back each day! The lady that helped me Sarah was amazing! I absolutely love everything I bought from here! I'm actually wearing a outfit fight now!!!