Dr Sakamoto and Eric are very professional, personable and caring. I cannot say the same for their…read morestaff which on multiple occasions has shown to be impatient when I ask them questions on the phone. I literally have heard them sighing on the phone with rudeness and responses preceding with "Like I said . . . " The last one had a high-pitched voice and didn't project her voice, so I asked her to repeat what she said. She sighs and gives me the as I just mentioned bit when lo and behold, she is calling to reschedule a July appt. No wonder I couldn't put 2n2 together. Her quiet voice coupled with the fact that it is the first week of April, I never thought she'd be calling me about a July date. She seemed irritated that I told her I couldn't hear her the first time.

I don't know why I haven't done a review for Dr. Sakamoto. He is one of the most down to earth…read morephysician I have ever met. Not only is he smart as heck, but he will do his best to accommodate his patients and make them feel comfortable. His staff works very well together and are very efficient. Dr. Paul Takiguchi also works here part time on Wednesday afternoons and Saturdays. Everyone who saw him in his Pali Momi private practice were saddened when he announced his retirement. Having Dr. T working there gives patients the opportunity to see two wonderful physicians! Pro tip for anyone with kids who go to school in town or if you work in town: the office opens at 6:30am on Mondays, Wednesdays & Fridays. Easy to get appointments before school or work!

Dr. Gill was my third attempt to find someone to help me get rid of my "wall-to-wall" skin tags on…read moremy neck and face. Third times a charm. In our 30 minute appointment, using electro-cauterization, she removed about a hundred skin tags from my face and neck. The burnt tags fell off as predicted in about five days, and the area looks great. See photos. Since skin tags recur in a frustrating manner, I will have to return every year or so, but now I will know where to go. Thank you, Dr. Gill

Lots of availability and very professional. Dr Gill took care of an old cyst and answered all my…read morequestions. Highly recommend!

The experience I had with Ryan Sato was extremley bad. I…read morehad a cyst on my face covered by scab. The scab was new and still healing. However, Ryan Sato used his hand to peel the scab off. I screamed then he stopped. It was bleeding and he didn't give me anything to wipe. He didn't even apologize. Instead, he said that "this will leave you scar on your face" with an extremely unprofessional voice. (If this will leave scar, it is all because of you!!!) Before he left the room, he didn't give me anything to cover my bleeding wound. I even had to ask him if "I could please get a bandaid?" The whole process was rushed and unprofessional. If you are an attorney, please contact me. I took a lot of pictures.

I was referred by Dr. for a check. I've never had a skin check before, but considering my…read moreprofession and living in Hawai'i - I feel like it's good thing to do annually. Parking is in the lot (and free for the most part). Harold (front desk) is so friendly and on top of it. My first visit for myself, I hardly waited. The staff and PA Brooke answered all my questions and did a great job, I felt. I returned a second time for my keiki. We waited for 45mins. Normally, I walk out of appointments when I have to waste time like that, but we waited for my keiki's sake. Appointment went well and all our questions were answered. I am hoping the late appointment was a one off thing, but I'll return to give it another shot. Yelp 2025 Challenge: 10/30

Updating my review below. Dr. Chong took matters into her own hands and personally reached out to…read moreresolve my disappointing experience with her business office. I was disappointed with her business office and how they had handled my bill. Per Dr. Chong, she had not idea that her business office had handled my bill in such a way. She was eager to have it resolved and reached out multiple times.

I was referred to Dr. Chong by my family doctor. During scheduling and at check-in, I asked whether…read moreremoving skin tags on my face would be covered under my dermatology visit. I was not informed that this procedure would not be covered by insurance. When I checked out, I was shocked to see an additional charge of over $300 out of pocket. I expressed my concern and asked to speak with the dermatologist. Dr. Chong handled the situation professionally and agreed to dismiss the charge, acknowledging that her staff had not clearly communicated the insurance details in advance. I appreciate that the issue was resolved, but I do hope the office improves communication regarding coverage and fees to avoid surprises for future patients

I have had such an excellent experience with my TMJ Botox treatment with Dr. Yew. He is very…read moreknowledgeable, professional, and took the time to thoroughly explain the procedure and answer all of my questions. The injections were quick and comfortable, and I felt at ease throughout the entire appointment. Before I saw Dr. Yew I suffered with severe jaw pain, migraines, light sensitivity, and ringing in my ears. Within a short time of receiving botox, I noticed a significant reduction in my jaw pain and most importantly it made all my tension headaches go away. The light sensitivity and ringing in my ears also went away. As a busy working mom I was so thankful to have had so much relief and improvement in my quality of life. I have seen Dr. Yew several times over the past year and I highly recommend him to all my patients, friends, and family! His expertise and compassionate care exceeded my expectations, and I am very happy with my results.

It was my first time going to Aesthetics Hawaii and I'm so glad I did! Dr. Yew and his team are…read moretruly amazing and knowledgeable. It was my first time getting lip filler and Dr. Yew showed me different videos of how it all works and explained some of his recommendations. I also had many questions regarding my TMJ and botox. He explained to me what he believes would help, and gave me great recommendations of how to help relieve the headache tension. He was very detailed and answered every question i had. Nurse Jen also did an amazing job at assisting Dr Yew as well. I was honestly nervous getting lip filler for the first time but Dr Yew and Nurse Jen made the whole process so comfortable for me. I really love how Dr Yew starts off with the sound bowl before the injection process as it really helped me calm down a bit. The whole process was smooth and I left feeling very satisfied! I can't wait to come back again for any future services!

All of the staff were kind and took their time explaining each of the procedures. I felt heard, and…read morethey took in to account my concerns.

After trying a few different places on Oahu, I finally found MY skin clinic! I usually get medical…read moreprocedures done in Korea a couple of times a year, but decided I needed a home-based option for more consistent and frequent treatments. I get PicoSure laser treatments for hyperpigmentation with Paulina, and Botox with Dr. Foo for both aesthetic and medical needs (TMJ and migraines). Adam at the front desk is always so friendly, and I really appreciate how transparent they are with their pricing. I love their VIP plans. The membership fee essentially loads money into a wallet that accumulates until you're ready to come in, which makes budgeting for treatments really easy. Highly recommend Paulina and Dr. Foo for your anti-aging skin routine!

I've been a patient of Dr. Kitagawa's for nearly 15 years, both for medical and cosmetic…read moredermatology, and I'm surprised I haven't written a review before this. Historically, I have been treated for teenage and adult acne with great success. Recently, I've had a number of Vbeam and PicoSure laser treatments for pigmentation and anti-aging that have been highly effective. The medical assistants, especially Jocelyn :), are incredibly knowledgeable and kind. Jocelyn has helped me build a daily skincare regimen of SkinBetter, SkinCeuticals, AND over-the-counter products. I trust her expertise and she practices what she preaches. I highly recommend Dr. Kitagawa's office!

Don't recommend. Not friendly, terrible bedside manners, and poor communication skills.read more

I've been under Dr. Rachel Inouye care for the last Two years. She is always upbeat and super kind,…read moreyet very professional. Her go-getter attitude is what makes me come back to her for my Cauterization and Acne treatments. She takes her time on every detail for my diagnosis and genuinely makes sure I leave better than I came in. Huge Mahalos to Dr. Rachel Inouye!

I've been seeing Dr. Dawson for at least 25 years for different skin issues, and he's been a…read morelifesaver in keeping my skin looking younger than I am. I recently visited him about some whitehead-like bumps on my face. He diagnosed them as sebaceous hyperplasia and scheduled an appointment with his physician assistant, Rachel Inouye. He raved about her skills and mentioned she could see me sooner. And boy, was he spot on! She was fantastic! She took her time to answer all my questions and explained everything I needed to know about the procedure and what to do afterward. She was incredibly thorough and detailed during the electrocautery of my bumps. She also gave me plenty of advice on how to prevent them in the future and how to care for the treated areas. She's a real asset to the office. I would not hesitate to book with her again!

I cannot say enough wonderful things about Dr. Long and his entire team. From my initial…read moreconsultation through surgery and every post-operative appointment, I have felt supported, cared for, and completely confident that I made the right decision. At 50 years old, choosing facial surgery was a significant decision, and I spent a great deal of time researching my options. Dr. Long performed my deep plane facelift, neck lift, brow lift, upper blepharoplasty and lower blepharoplasty. I appreciated his professionalism, meticulous attention to detail, and the time he took to answer all of my questions. His staff was equally exceptional, kind, welcoming, organized, and genuinely caring throughout the entire process. I carefully followed all of the pre-operative and post-operative instructions, and my recovery has progressed exactly as expected. One thing that truly amazed me was that I had virtually no bruising after surgery. While I experienced the expected swelling, it has steadily improved each day. I am only one week post-op, and I already love my upper eyelids. Even with the remaining swelling, I can already see beautiful, natural-looking improvements. One of my favorite parts of recovery has been waking up each morning excited to look in the mirror and see more of my facial features emerge as the swelling continues to decrease. Every day I become more excited about my results. I have already returned to working remotely one week after surgery, and, if my recovery continues on its current path, I expect to be back working in the office by the end of my second or third week. During my recovery, I have made it a priority to follow Dr. Long's instructions, get plenty of rest throughout the day, eat nutritious, protein-rich foods to support healing, stay well hydrated, keep my stress level low, take walks and allow my body the time it needs to recover. Most importantly, I have absolutely no regrets. I am so happy I chose to have my surgery locally with Dr. Long rather than traveling out of state or out of the country. Before my surgery, I wondered if I needed to travel to find an exceptional facial plastic surgeon within my price range. My experience has shown me that you do not have to leave Hawaiʻi to receive meticulous surgical care and beautiful, natural-looking results. Having Dr. Long and his outstanding team nearby for follow-up appointments and ongoing care has also given me tremendous peace of mind throughout my recovery. I know I still have months of healing ahead of me, but if my results at just one week are any indication of what's to come, I couldn't be happier with my decision. I am incredibly grateful to Dr. Long and his entire staff for their skill, professionalism, compassion, and outstanding patient care. I would confidently recommend Dr. Long to anyone considering facial plastic surgery and looking for a surgeon who delivers natural-looking results while providing exceptional care every step of the way.

SURGERY PATIENTS BEWARE…read more I deeply regret selecting Dr. Shim Ching. My experience with him and Asia Pacific was a nightmare, and a significant portion of my result is so unacceptable that I require a costly and risky revision surgery. I feel botched and mutilated. I avoid mirrors and public settings because of the effect this has on my appearance. I am deeply ashamed that I trusted this person and allowed them to do this to my body. On the day of surgery, the anesthesiologist was unaware of important medical history that I had provided to Dr. Ching's staff weeks earlier. Asia Pacific had expressly assured me that my medical history and concerns were being taken seriously. Yet, as I sat prepped and awaiting surgery, it became abundantly clear that this information had not been shared with the anesthesiologist. I then waited in the intake room for more than two hours while the anesthesiologist requested the information I had provided and reviewed it to assess surgical risk. Despite the practice's error, I had no financially viable option to cancel on the spot. Withdrawing that morning would have meant forfeiting over $40,000. I was therefore placed in the untenable position of either proceeding with surgery despite serious concerns about the handling of my medical records or losing the entire amount I had paid because of an error that was not mine. No respectable medical practice would place a patient in that position. This failure, compounded by serious deficiencies in postoperative care and communication, destroyed my trust in both Dr. Ching and his staff. Their conduct changed markedly after the practice collected my full surgical fees -- they repeatedly revealed serious deficiencies in professionalism, communication, and basic administrative competence. I recently requested a partial refund to help defray the cost of revision surgery with a different surgeon. Asia Pacific denied that request outright, without dialogue with me or any form of good-faith effort to address why I don't feel safe with Dr. Ching. Offering to revise his own work is not a reasonable solution when repeated lapses in professionalism, communication, and patient care have left me with no confidence in his judgment or ability. I strongly urge prospective patients to conduct thorough due diligence before entrusting Dr. Ching with their body, safety, and money. Do not assume that "over a million followers" is actually real, or that an expensive office is evidence of surgical competence, patient safety, or accountability.

I was referred to Dr. Golden by my insurer who did not have an appointment for Mohs surgery…read moreavailable in an acceptable time-frame. My experience with Dr. Golden and her staff was outstanding. Every aspect of the procedure was explained completely and everyone was friendly and upbeat. The staff is excellent at dealing with any anxiety about the procedure. Dr. Golden is extremely adept and cleared the basal cell carcinoma on my forehead with two excisions. Her suturing is amazing and my subsequent pain was minimal. Two tylenols the first night and that was about it. The staff called me the following day to inquire about how the procedure went for me. I wholeheartedly recommend Dr. Golden for anyone faced with the need for a similar procedure.

The front office was excellent. Dr. Golden, as well as the assistants, explained each procedure,…read moreand made me feel comfortable. If I needed more work done, it would definitely be here at Golden Dermatology. Mahalo Nui Loa!