Good choices and selections Friendly staff, checkout went…read morequickly Some produce past expiry date

Deli is a quick time savor for after school snacks The staff…read moreare friendly and most of the time vibe is good in the store and pricing is somewhat reasonable

I went in for some parts for an electrical project. I asked an employee if they carried an item i…read morewas looking for. She looked at me with contempt, said " I don't know" and walked away. She could've said she'd find someone who knew, anything useful like that. I'll never spend another dime there. Just drive into Hilo.

I go to Ace hardware for almost everything! I appreciate the friendly and knowledgeable staffread more

Ace Hardware Pāhoa is an absolute treasure for our town…read more Living in Puna, having Ace Hardware right here in Pāhoa is nothing short of a blessing. Anyone who lives out here knows how big of a deal it is to not have to drive all the way to Hilo for every little tool, bolt, fitting, or household fix. The convenience alone saves hours of time, gas, and stress but what really makes this place special is the people. From the moment you walk in, you're greeted by friendly, knowledgeable, genuinely helpful staff who actually care about helping you solve problems not just pointing you to an aisle and disappearing. Whether you're working on a small home repair, a major project, gardening, plumbing, electrical, or just need advice, someone is always willing to stop what they're doing and help you figure it out. This store feels like what a local hardware store is supposed to feel like community-centered, welcoming, and reliable. You can tell the staff takes pride in serving Pāhoa and the surrounding Puna area. They remember faces, they listen, and they treat everyone with respect from seasoned contractors to first-time DIY folks. The selection is impressive for a small-town store, and they're constantly stocking what people actually need out here. If they don't have something, they'll help you find the closest alternative or order it. That kind of service is rare these days. Honestly, Ace Hardware Pāhoa isn't just a store it's part of the infrastructure that makes living in Puna workable and enjoyable. We are incredibly grateful to have it in our town. It supports local life, keeps projects moving, and helps us take care of our homes and ʻāina without unnecessary trips across the island. Mahalo to the entire Ace Hardware Pāhoa team for being dependable, kind, and consistently excellent. Pāhoa is better because you're here. Mahalo KAPONO JIM

This is a great place for all your garden needs and home repairs and bbqing stuff. I like this…read moreplace. They are friendly and show you where things are located. The parking is easy and it's a big place. Lots to look at. I think it's clean and organized. It's a busy place. I recommend coming here, it's definitely my first choice and a good alternative than the regular home improvement stores.

I frequented this place since I was working on fixing a toilet and a few other odd jobs. It appears…read moreto he run by a sister and brother...and let me tell you, the brother was soooo helpful in helping us trouble shoot our problems. You don't find this kind of experience and willingness to take the time to share the knowledge very often any more.

Wow! Jojo was so helpful and fast! I called in the morning for items I needed and she returned my…read morecall when they were ready for pickup! What great customer service! Thank you Jojo and Ace team!

The staff here are all so friendly and very knowledgeable. I've always been greeted and even asked…read moreif I needed any help. I'm really grateful for the excellent customer service and assistance they always provide. Thank you Kamuela Ace!

Great customer service. Had several plumbing questions and got everything I needed in one trip!read more

As an architect and builder for three decades, I have never lived a Rap Raplinger skit. They are…read moreextremely unprofessional. The only person to talk with was the register person. I didn't have any luck explaining i wanted a single sheet of 5/8 CDX and cut it in four 24" x 48" pieces. All I needed was one lumber person, but none were inside or outside. It was worth the drive to Kona. Home Depot had excellent service. A lumber man saw I was having difficulty loading a couple sheets onto the cart (I am weaker than a new born pup after battling Cancer for a year.). He cut them in no time at all.! The lower prices covered the cost of gas there and back. I hope they take this to heart and train their people better.

It wasn't what I expected. It was mostly feed and animal stuff and not the large farm goods I was…read morelooking for.

Been coming here for few years now. workers don't know what they are talking about. Well shouldn't…read moresay all... Spoke to ezekial and he just wasn't very customer service friendly. Where are your happy workers. Those should be out infront mahalo!

I shop here all the time. They have all the necessities! Thank you for being in Honokaa,…read moreotherwise, I would have to drive 30 min to Waimea. Owners of shops is super nice and helpful too : ) Many times, I find things here, where I can't find it in other places... Let's shop Local!

You can get everything you need right here in Honokaa!! Fantastic family run business with folks…read morewho actually know hardware, a staple of the Hamakua Coast, Ikeuchi's has been run for Generations by the same wonderful family. Unlike Home Depot in Hilo, where your'll wander the isles for ever to possibly get someone who may or may or may not have any answers to the question you want to ask them; here you'll get quick prompt service from folks who'll answer your questions, remember your name and most likely have exactly what you need in stock. Heading in is like taking a trip back in time to your pop's old hardware store, with library ladders get to items tucked away in every nook and cranny! Don't hesitate to to head on into Ikeuchi's! You'll be glad you did!

Oh wow, I didn't know this place exist here at Hilo town…read more While at the Hilo Farmer's Market , I met a lady at one of the booth and she recommended Garden Exchange. I was on the hunt for Culantro plant for my mom. We searched all over while shopping for veggie plants back on Oahu. Excited, I asked my hubby to take me to the Garden Exchange, I could have walked over but didn't know it was so close by, one street over from the Farmer's Market. FYI- Parking is located on the other side/back of Garden Exchange not on the main street. I asked a kind staff to guide me to where the Culantro were and killed 2 birds with one stone, I also asked if they have any Hoya plants. I loved looking at the plant selection they have. I ended up with 2 Culantro and came across a beautiful Hoya plant on trellis and for such a great price, I had to get it. Happy with my Hoya plant and culantro for my momma during this visit. I wasn't sure if it would clear agriculture inspection back at the airport, but glad it did. Not sure why the low ratings but I loved my first time visit, I LOVE plants, staff that helped me were all so friendly. Garden Exchange is a well established gardening store, located in Hilo with history dating back to 1964. Make a stop here for your garden needs, super huge store! Keep in mind, Plants are All Sales Final!! I hope there will be more Hoya and hope they have more selections when I visit again.

We love Garden Exchange because we prefer to support local businesses and families. They usually…read morehave a good selection of native plants and trees, often from native and local farmers for fair prices. Staff is always helpful and friendly. We've bough ʻōhiʻa lehua, ʻaʻaliʻi, kou from them in the past.

Never visited but have been ordering orchid plants from them for a good number of years now. If…read moreyou're looking for quality; special varieties; knowledgeable staff; or want to help keep a half-century locally-owned, successful family business running, this is the right place for your orchid needs. They ship with both the plants' health and the customer's satisfaction in mind. If you need to follow up with them about anything, they are prompt and incredibly responsive.

Amazing place to visit and learn about orchids! They even have one that smells like chocolate…read more Everyone was so friendly and helpful and we even shipped a plant back home.