Efficient. Answered all questions promptly. Company was very accommodating . Would highly…read morerecommend !

had an awesome experience renting a kayak from this company! From start to finish, the process was…read moreincredibly smooth and hassle-free. They had everything ready to go -- all the gear was in great condition, and they made sure I had everything I needed to feel safe and comfortable on the water with my family. Not only was the service top-notch, but the pricing was also very affordable, especially considering the quality of the equipment and the overall experience. I really appreciated how easy they made everything -- no hidden fees, no confusion, just a super straightforward and enjoyable experience. Thanks again for making they a smooth and prince. Tip: if you're hungry try Tamuras down the way and get the Poke, it's the best on the island hands down.

Friendly staff and good equipment! We wanted to rent on Sunday to go to Kaneohe. Unfortunately,…read moremost places are closed on Sunday, but not Windward! We called day of to confirm we are able to go to the sand bar on a Sunday. He had a few kayaks left and suggested we reserve it ASAP. We showed up at 10:15 to get our 2 tandem kayaks. Jeff and another employee helped us load it onto the top of our Nissan Altima, taught us how to load it, and told us where to park to get to the sand bar. We were off within 15 minutes. The kayaks are a lot heavier than I expected. They mounted them with ease but it was much harder for us to do on our own. It isn't hard in terms of the order to do everything or how to do it, but it was hard just because it is heavy. Overall I'd rent from here again as long as you have strong people to carry the kayaks. The rental for Kaneohe sand bar must be a full day rental (we used about 4.5 hours but would have felt rushed to get it back in 4 hours). It includes an anchor as well. It was $75 per tandem kayak + tax for us.

Review for Windward Water Sports 33 Hoolai St, Kailua, HI…read more96734 Owner/Instructor: Jeff Tobias On August 31, I contacted Windward Water Sports, owned and operated by Jeff Tobias, regarding a kayak rental. Since it was a Sunday and most other rental businesses were closed, we reluctantly went with this company -- a decision I sincerely regret. From the outset, the experience was chaotic and unprofessional. Calling ahead yielded little useful information; staff were unclear, unresponsive, and seemingly uninterested in helping. We were forced to book online due to the lack of timely or reliable communication. Upon arrival, we were issued kayaks and life vests that were in poor, unsafe condition. The life jackets were tattered, worn out, and looked completely unmaintained -- a major safety red flag. It's clear that this business does not prioritize safety or equipment standards. There was no proper safety briefing, and we received no warnings about the unfavorable weather or ocean conditions. The water that day was rough, choppy, and unsafe -- especially for first-time kayakers. No one at Windward Water Sports made any attempt to reschedule us or even disclose these conditions. A responsible and ethical business would have recognized the risk and acted accordingly.The parking at the launch site was disorganized and overcrowded, costing us nearly an hour of our already limited rental window. What should have been a 20-minute paddle to the snorkeling area took over 90 minutes due to the dangerous wave activity. Once we arrived, visibility in the water was zero -- snorkeling was completely out of the question. To make matters worse, on the return trip, one person in our group capsized and could not reboard their kayak without assistance -- a terrifying experience that further reflects the lack of proper safety measures, briefing, or equipment quality. After this ordeal, I requested a partial refund, understanding that we used the kayaks briefly. I was met with a flat denial. The justification? "Business has been bad." That is not a valid excuse. It is completely unacceptable to prioritize your financial struggles over the safety, experience, and basic rights of your customers. At this point, given the unsafe conditions, defective equipment, and the lack of disclosure or professionalism, I am demanding a full refund. That is the only reasonable and ethical course of action. Jeff Tobias needs to do the right thing and issue a full refund immediately. This wasn't just a poor experience -- it was negligent, unsafe, and unethical. I will be filing complaints with relevant consumer protection agencies and posting this review across all major platforms to warn others. Avoid Windward Water Sports. Your safety and your money are worth more.

Probably the top outrigger paddling club in Oahu, the LCC's website states "The mission of Lanikai…read moreCanoe Club is to maintain and perpetuate the Hawaiian culture through the promotion of competitive and recreational outrigger canoe paddling for youth, family, and the community." This is serious stuff - Registration to join the club (there is a limit) begins in March, and practice for the regatta season season starts in April. Crews run from girls and boys 12 year olds to men and women's "masters" (50 & over). The regatta season runs June through July, and then there are the long distance races. All I know is the first day of practice for Men's Novice B (for the guys who've never paddled/raced), the coaches were already giving a spiel on how Lanikai goes out to win every race, practices are mandatory, and 5:30 practice start times mean you are out on the canoes at 5:30, not gaggling around getting on the beach. For more "recreational" or laid back atmosphere, you may want to join another club ... Having said all that - I can't imagine a better place to be outrigger canoe paddling. LCC practices take place on Lanikai beach right off the Moks. Some days the water is clear and you can see straight down about 10-15 feet to the coral and spot the occassional sea turtle. That's when you're out on the canoe and think ... "My God, I'm really in Hawaii!" 1 June update: kicking ass ... http://www.honoluluadvertiser.com/apps/pbcs.dll/article?AID=/20080602/SPORTS13/806020349/-1/SPORTSFRONT&referrer=NEWSFRONTCAROUSEL http://starbulletin.com/2008/06/02/sports/story02.html

I live in Lanikai, members have no manner keep violate parking rule parked in front of my mailbox…read morepartial block driveway orange cone public road. When I confront them, I got scolded for not being nice. Can you be nice in the first place not to block my driveway, enough is enough. Mannerism is most important part of sportsmanship. And they are lacking of it.

Chheeeeeehooooooooooo!!! Our group had the pleasure of rolling with Makoa as our guide on the 3hr…read moreUTV deluxe tour, and we all had an absolute blast of a time! We have done the 2Hr UTV tour a couple of times before but when we saw the addition of the new 3hr tour, we were sure to book. Our guy Makoa made the trip amazing as he took us deeper and farther through the ranch all the while sharing jokes, Hawaiian folklore, cultural insights, and stressing the importance of respect for the land. E mālama 'oe i ka 'āina, e mālama ka 'āina ia 'oe!!! Added to the 3hr UTV deluxe tour are extra stops at some of the key movie sites that you dont get on the standard ride (like boneyard, and Jurrassic World Indominus rex pen). Plenty of drinks provided as well! Mahalo to the entire UTV crew at Kualoa, you are all fantastic, but additional shout out to Pualo for ensuring we had everything we needed and were taken care of like ohana. A hui ho!!!!

There are different options and the jungle expedition was just right for us at 1 hr 30 min…read more A little bumpy but beautiful scenery. Josh was our guide and delivered just the right amount information with two stop points for photos.

This was, hands down, the highlight of our trip!!! We visited at the end of June and Joe was an…read moreincredible guide and teacher. There were five of us-youngest 7, oldest 67-and we all agreed this was our favorite event of the trip. Joe taught us how to paddle, and gave us an engaging lesson on the history of his people and the islands. He is an extremely knowledgeable and engaging guide, and was very patient and encouraging with our children. We saw turtles on the way over and a monk seal was sunning itself on the beach when we arrived on the island. Swimming in the Queen's Bath will be one of our most treasured memories. It was an extremely windy day and took us longer than usual to get there, but Joe didn't cut our time on the island short. He really wanted to give us the best experience and we are so grateful. This will always be the number one experience we recommend to friends visiting the island. If I could give it ten stars I would.

We did a 3-hour canoeing tour for our group of four. It was around 1.5 hours of steady paddling and…read morethe rest of the time exploring a beautiful island we paddled to with a natural pool to relax in. The paddling was fun and a good easy workout, definitely not too hard for people of all ages to do. Bring lots of sunscreen and consider wearing a long sun shirt. Water climbing shoes are also a huge plus if you have them so you can climb and explore the island rocks easier. KOA had a water proof bag to keep personal items and provided water. I would suggest bringing easy snacks to enjoy and then hitting up the bar restaurant across the street from the beach when you're done!

Hands down would use them again. Especially if you can take advantage of the weekly rate. We only…read moreneeded them for 4 days but it was much cheaper to get the weekly rate versus renting on and off for single days. All of the equipment was good to great quality. We had 5 chairs and they were true Tommy Bahama chairs. Great quality. Cooler was good, not their fault but note you'll definitely need more than 1 bag of ice. Boogie board was solid and the umbrellas were good. Umbrellas came with a spike and screw mechanism to really get them deep in the sand. A most for any beach activity.

HORRIBLE communication. I've rented from them 2-3 times before and had a great experience so I…read moreunderstand the good reviews here but I'm incredibly offended by their lack of communication this time. I wanted so badly to support a small business during COVID but wow this was a level of unprofessionalism I have never experienced. My boyfriend and I have been trying to rent one board since Sunday and today it is Friday and we have STILL been unable to confirm our rental. I called Sunday and received a text in response to my call. They told me to text at this number for questions and reservations. I have been trying to set up my reservation ever since via text but the responses have been little to none. On Wednesday my boyfriend even e-mailed them, but it's been two days and still no response. Their main phone number just goes to voicemail, so then we tried to call the phone number we had been texting but someone answered saying "you have the wrong person", even though hours later they would respond to my text with the same number. We were really excited to stand up paddle board this week but now we won't be doing it anymore. I'm very disappointed. The communication was seriously the most unprofessional I've ever experienced. All I wanted was to rent one board. I don't know why they're not interested in doing so, or it's fine if they are not able to but they should have communicated that to me instead of leaving me on read on and off for the last 5 days.

Snorkeling with Tim was one of the highlights of our trip. Tim is very communicative and attentive,…read morewalking us through safety procedures and trip protocols. He is super knowledgeable and really catered to us (my wife is 20 weeks pregnant for example). I highly recommend Tim!!!

From the owner: Aloha! For all of our tours, whether on land or water; safety & customer satisfaction are our top…read morepriorities. We will do everything we can to meet or exceed your expectations. Tim's Tours Hawai'i provides custom tours of everything the beautiful Hawaiian landscapes have to offer. With a variety of tours to choose from, we're sure you'll be happy spending your weekend or vacation kayaking, snorkeling, hiking & diving with us. Your authentic adventure awaits! Tim Underwood, Owner, Tim's Tours Hawai'i EFR/CPR/First Aide Certified PADI Dive Master #368159