had an awesome experience renting a kayak from this company! From start to finish, the process was…read moreincredibly smooth and hassle-free. They had everything ready to go -- all the gear was in great condition, and they made sure I had everything I needed to feel safe and comfortable on the water with my family. Not only was the service top-notch, but the pricing was also very affordable, especially considering the quality of the equipment and the overall experience. I really appreciated how easy they made everything -- no hidden fees, no confusion, just a super straightforward and enjoyable experience. Thanks again for making they a smooth and prince. Tip: if you're hungry try Tamuras down the way and get the Poke, it's the best on the island hands down.

Efficient. Answered all questions promptly. Company was very accommodating . Would highly…read morerecommend !

Friendly staff and good equipment! We wanted to rent on Sunday to go to Kaneohe. Unfortunately,…read moremost places are closed on Sunday, but not Windward! We called day of to confirm we are able to go to the sand bar on a Sunday. He had a few kayaks left and suggested we reserve it ASAP. We showed up at 10:15 to get our 2 tandem kayaks. Jeff and another employee helped us load it onto the top of our Nissan Altima, taught us how to load it, and told us where to park to get to the sand bar. We were off within 15 minutes. The kayaks are a lot heavier than I expected. They mounted them with ease but it was much harder for us to do on our own. It isn't hard in terms of the order to do everything or how to do it, but it was hard just because it is heavy. Overall I'd rent from here again as long as you have strong people to carry the kayaks. The rental for Kaneohe sand bar must be a full day rental (we used about 4.5 hours but would have felt rushed to get it back in 4 hours). It includes an anchor as well. It was $75 per tandem kayak + tax for us.

Review for Windward Water Sports 33 Hoolai St, Kailua, HI…read more96734 Owner/Instructor: Jeff Tobias On August 31, I contacted Windward Water Sports, owned and operated by Jeff Tobias, regarding a kayak rental. Since it was a Sunday and most other rental businesses were closed, we reluctantly went with this company -- a decision I sincerely regret. From the outset, the experience was chaotic and unprofessional. Calling ahead yielded little useful information; staff were unclear, unresponsive, and seemingly uninterested in helping. We were forced to book online due to the lack of timely or reliable communication. Upon arrival, we were issued kayaks and life vests that were in poor, unsafe condition. The life jackets were tattered, worn out, and looked completely unmaintained -- a major safety red flag. It's clear that this business does not prioritize safety or equipment standards. There was no proper safety briefing, and we received no warnings about the unfavorable weather or ocean conditions. The water that day was rough, choppy, and unsafe -- especially for first-time kayakers. No one at Windward Water Sports made any attempt to reschedule us or even disclose these conditions. A responsible and ethical business would have recognized the risk and acted accordingly.The parking at the launch site was disorganized and overcrowded, costing us nearly an hour of our already limited rental window. What should have been a 20-minute paddle to the snorkeling area took over 90 minutes due to the dangerous wave activity. Once we arrived, visibility in the water was zero -- snorkeling was completely out of the question. To make matters worse, on the return trip, one person in our group capsized and could not reboard their kayak without assistance -- a terrifying experience that further reflects the lack of proper safety measures, briefing, or equipment quality. After this ordeal, I requested a partial refund, understanding that we used the kayaks briefly. I was met with a flat denial. The justification? "Business has been bad." That is not a valid excuse. It is completely unacceptable to prioritize your financial struggles over the safety, experience, and basic rights of your customers. At this point, given the unsafe conditions, defective equipment, and the lack of disclosure or professionalism, I am demanding a full refund. That is the only reasonable and ethical course of action. Jeff Tobias needs to do the right thing and issue a full refund immediately. This wasn't just a poor experience -- it was negligent, unsafe, and unethical. I will be filing complaints with relevant consumer protection agencies and posting this review across all major platforms to warn others. Avoid Windward Water Sports. Your safety and your money are worth more.

I did a sailing canoe tour with a friend and this was by far the best excursion I have done in…read moreawhile. Our tour guides were native Hawaiians that told us endless stories about Hawaiian traditional culture. Stories that were told to them by their ancestors and some that they learned in elementary school. That was honestly my favorite part of the tour sailing in the ocean and listening to traditional stories from his childhood. Like other reviewers we went to the small island and got to visit the tide pools and even have a tiny delicacy as a snack :) Mahalo and hope we get to cross paths again!

This was, hands down, the highlight of our trip!!! We visited at the end of June and Joe was an…read moreincredible guide and teacher. There were five of us-youngest 7, oldest 67-and we all agreed this was our favorite event of the trip. Joe taught us how to paddle, and gave us an engaging lesson on the history of his people and the islands. He is an extremely knowledgeable and engaging guide, and was very patient and encouraging with our children. We saw turtles on the way over and a monk seal was sunning itself on the beach when we arrived on the island. Swimming in the Queen's Bath will be one of our most treasured memories. It was an extremely windy day and took us longer than usual to get there, but Joe didn't cut our time on the island short. He really wanted to give us the best experience and we are so grateful. This will always be the number one experience we recommend to friends visiting the island. If I could give it ten stars I would.

Did the UTV tour today and our tour guides K and Mike are amazing!!! They made our tour so fun and…read moreeducational.

My husband and I did the 2 hour UTV tour while on vacation in Oahu. Our tour guides were Harley and…read moreDavid. Both were very nice and informative. David was our main guide and we discovered he is from the area we are from. He was an amazing guide and made the experience a 10/10. He brought the adventure and energy part of the tour.

Niki took me and my two boys (6&8) out stand up paddle boarding. She took her time to teach us how…read moreto paddle and position ourselves. Niki pointed out all the wildlife and took pictures of us too! The kids loved seeing the turtles. It was a great experience and we hope to be back in the future!

Jared is a rockstar! Great guy. He was super fun, kind and great with our 10 year old kid. We…read morepaddle boarded and had a blast. He told us lots of fun stories and facts along the way. God bless him and his family. Wonderful aloha spirit

Hands down would use them again. Especially if you can take advantage of the weekly rate. We only…read moreneeded them for 4 days but it was much cheaper to get the weekly rate versus renting on and off for single days. All of the equipment was good to great quality. We had 5 chairs and they were true Tommy Bahama chairs. Great quality. Cooler was good, not their fault but note you'll definitely need more than 1 bag of ice. Boogie board was solid and the umbrellas were good. Umbrellas came with a spike and screw mechanism to really get them deep in the sand. A most for any beach activity.

HORRIBLE communication. I've rented from them 2-3 times before and had a great experience so I…read moreunderstand the good reviews here but I'm incredibly offended by their lack of communication this time. I wanted so badly to support a small business during COVID but wow this was a level of unprofessionalism I have never experienced. My boyfriend and I have been trying to rent one board since Sunday and today it is Friday and we have STILL been unable to confirm our rental. I called Sunday and received a text in response to my call. They told me to text at this number for questions and reservations. I have been trying to set up my reservation ever since via text but the responses have been little to none. On Wednesday my boyfriend even e-mailed them, but it's been two days and still no response. Their main phone number just goes to voicemail, so then we tried to call the phone number we had been texting but someone answered saying "you have the wrong person", even though hours later they would respond to my text with the same number. We were really excited to stand up paddle board this week but now we won't be doing it anymore. I'm very disappointed. The communication was seriously the most unprofessional I've ever experienced. All I wanted was to rent one board. I don't know why they're not interested in doing so, or it's fine if they are not able to but they should have communicated that to me instead of leaving me on read on and off for the last 5 days.

Awesome roundtrip shuttle service to Hanauma Bay!…read more Three Families totalling 14 in three cars is impossible to get anywhere on time. Arriving at the entrance after 0730 is late and results in no available parking within a "reasonable" distance unless you are extermely lucky. For me and my brothers family, the nearest parking found was at the bottom of the hill at Walgreens, at 730 a.m., and to be honest we almost decided to try another day -afterall who goes to beaches empty handed and wearing much more than flip flops? It's not like planning the 2 mile walk from our hotel to Diamondhead (with appropriate gear), hiking up and walking back. Anyway, just as we unloaded the cars, the owner was driving back from dropping people off and said they can take us up. I'll tell you what, I paid the 40 clams for my family of five to cover the round trip service with all our crap. Well worth the money! Also, this business offers full day kayak and SUP rentals for cheap! Call and schedule, she'll have the equipment at the beach across the way ready for you.

Great service, great people. Best rental on the whole island. They will even drop you off at the…read moretop of the bay when the parking lot is full. P.s the outside sign said koko beach rentals