Last summer, we did end up hiring Albert to fix a leak coming from our bathroom. He seemed very…read morenice on the phone and was very responsive into action. He diagnosed the leak to be coming from the shower pan. As a result, we paid him roughly $11k to completely redo the shower and also remove the shower block windows that appeared to be a secondary leak source discovered after. As we were dealing with the issue remotely, he sent plenty of progress photos and cleaned up after the project well. The problem initially seemed fixed. Unfortunately, the identical leak started again within a year, and we scheduled a date for him to check on the shower but he never made it. We rescheduled for another date but he also failed to show up for that and has ignored our messages to remediate the issue. The problem was either misdiagnosed or incorrectly remediated. Either way, we will have to find another contractor to fix what Albert didn't. Two stars rather than one as he was very pleasant and responsive during the initial project.

Albert started off very efficient and quick, which I appreciated. However, after about my third…read morerequest, things changed. He promised he would come but never showed up. I waited and followed up several times, but he stopped responding altogether. Honestly, it would have been fine if he just said he wasn't available--but ignoring messages completely was frustrating and unprofessional.

Fix small drip in bathtub faucet. Received invoice for job done. Service fee $60 (very reasonable)…read moreI was charged for Moen Faucet cartridge, $310. I looked up the part from Home Depot and cost between $15 And $80. My tenant said it was a quick fix and he was there for a short period of time. I was clearly taken advantage of.

From the owner: S&K Plumbing is a full service plumbing company with over 25 years of experience in all residential…read moreand commercial plumbing

Contacted this company through Yelp for help with one of my rental units. They were very…read moreresponsive at first and then just stopped communicating. I texted them twice more and left two telephone mags. They were supposed to follow up and do work on a Thursday (never responded) and then randomly called my tenant and scheduled for Monday. I had already contracted with someone else to do the job. Very disappointing.

Very professional, affordable and timely. Highly recommended If you have any electrical needs…read more Will use again.

The business never responded to my request for estimate. I made the request through the Yelp app…read moreand lost time waiting for a response. I found another contractor and the work is complete. Might be poor internet and Yelp presence. If you plan to use this contractor maybe try calling them instead.

Fantastic service! Polite, courteous and profesional would absolutely use him again. installed…read moretoilet and cleaned up. Thank you Charles!!

Our tankless water heater had turned off, so we requested a service call from Carolina Water Heater…read more& Plumbing Service. Dan came and resolved the problem quickly, then proceeded to tell us that the service charge would be $225.00, plus a gate pass fee of $15.00. I am disappointed that Carolina Water Heater & Plumbing never advised us in advance about what I believe are excessive charges for their service call. If we had been advised early on regarding charges in advance, I would have looked for another company to see if services were available at a fair price. I will never use this company again.

Fantastic service! Great value and very trustworthy! Will use again. Definitely would recommend.read more

I had the misfortune of needing to replace 2 (only 12 year old!) toilets after years of dealing…read morewith assorted issues from them. I called Bluffton Plumbing and they were very efficient. From the office scheduler to the 2 plumbers who came out yesterday, in the on-and-off-again rain, and replaced both toilets in just 2 hours...including cleaning up and leaving behind no mess at all! Several years ago they also took care of my water heater that decided to break on a Friday afternoon at 4P. They were the only plumbing company that answered my emergency call, narrowly avoiding a flooding disaster for me. Bluffton Plumbing is a top notch company and I highly recommend them.

the best plumbing company in my opinion. the service is great! the plumbers that they have are…read moregreat . took care of our problem fast., for a price i can afford ! this is the plumbing company im using from now on. the people are so nice and respectful . i wish i could give them more then five stars. they try to save you money . thanks bluffton plumbing

I called Ace's Plumbing for a small plumbing job at my condo. The lady on the phone said it would…read morecost $90 to come out and give me an estimate. I agreed, and a man showed up later that same day to give me a quote. When he left, he informed me that it would be $240 because he had to use his tape measure. Total scam of a business model. You either go with them, or you're out $240 before you get an estimate from someone else.

I love the fact it is Veteran owned, very disappointed at the pricing. They sent out a young, very…read morenice young man who just finished apprenticeship. I needed 3 outdoor spigots replaced. The estimate was for $950, I asked if he was kidding, NO that was the estimate. He even called his office. I said NO thank you and paid the $89 fee they charge for an estimate....I have since called another plumber and got the exact same work done for $375....I am very disappointed, I feel like they were taking advantage.

Very rapid response and excellent customer service!Problem was fixed within an hour and I paid…read moreexactly what was quoted. Definitely recommend!

Outstanding Customer Service from JB Plumbin; from the initial call to the final repair JB Plumbing…read morewas on point. Kelley was professional and very helpful during one of our difficult times but her immediate concern and response got the repair in motion. I have the utmost respect when the owner of any company immediately gets elbows in and goes right to work. Jay's experience and immeasurable work ethos is unmatched. Top notch company!

We had quick service in response to a leaking toilet. We recommend you ask for Rick because after…read moretwo days it was leaking again! We were impressed that Dyess responded within hours to the complaint that the toilet was leaking again already...and Rick resolved the problem, explained what happened and recommended we get a water softener as the root of the problem was disintegrating seals due to chlorine--he educated us on RO improving water and health and went above and beyond to ensure we wouldn't have any near term problems and suggested new toilets and an RO when our budget permits. Great service!

Hello! This company is the absolute worst, they overcharge, waste your time, waste your money, have…read moreno respect for quality of work, they do not complete service, they claim things are fixed when they truly aren't, they will put temporary patches down just to have you call them back out and continue to tell you that it is your problem. I had Dyess air come out in June to fix my AC, the first service tech claimed he flushed a clog and all was well, 500$, the AC proceeded to fail again, the second individual came out claimed it was clogged and the first clog was never removed, proceeded to look at the capacitor and blew it up, 500$, third technician comes out to replace the capacitor and motro, 2750$, I have now had a fourt individual come out and take a look to tell me my dampener moto is old and failing and that that should have been discussed 3 visits prior, 129$, and now if I was to call and have the FIFTH individual come out to fix it it would cost me 1200$. So by my calculations it would be a grand total of 5080$ that this company has squeezed out of me in the past 70 days, not even 3 months later, Dyess air is the absolute most useless garbage company in the entirety of the Bluffton Savannah Beaufort area. This compan is criminal, worthless, garbage and should be shut down. Thank you and have worthless day Dyess, you beautifully lazy horrible people.

Jon has been honest and forthright in his opinions of my options. I do not know if I will be using…read morehim or not at this time.

Jon showed up on time, was very personable, and knew exactly what he was doing. He was thorough and…read morecleaned up behind himself.