This is a family owned and run business and it shows. We felt like family soon after meeting Greg…read more We were working with a landscaping company who got us started with some ideas and then they brought in American Pool for the actual job. Greg had a lot of good suggestions and changed some things around. They did great work and Greg was very hands on with the whole project. Openings and closings are done professionally and right on schedule and they do a lot. We couldn't be happier with this company and the "family" attention we receive from them. Looking forward to the upcoming summer and more days in our pool.

This company is managed very badly, and they try to cover up their lies and incompetence. I was…read moretold that I needed to have my pool drained and interior acid washed. When I checked my ring camera, they never went to my home. The owner Steve is a liar and con artist. Beware of this company.

this was the worst pool service ever. I would never ever recommend this company to anyone. They…read morepractically did nothing. They left my pool still dirty and filthy. It was a waste of money. It was a total waste of time and money. Now I will be going with Pristine pools. They are professional, reliable, and they cost a bit more. BUT hey! you get what you pay for. So I am just warning you in advance, avoid this company like the plague!

I have used executive pools for over 5 years. From the office manager, Annie to the service guys,…read moreEric and Brian, they have been efficient and professional. They do a perfect job cleaning and maintaining my pool and spa. I couldn't be happier with any pool service.

I couldn't be any happier with their service. They do an excellent job and there isn't the long…read morewait times that I have experienced from other poor companies.

If I learned 1 thing from using Jones Pool Sevice, it was don't go with the lowest price. In summer…read moreof '14 I had a liner measured, ordered and installed by Jones Pool Sevice. After opening the pool the this year I have tons of folds in my liner floor. I called multiple times and was told I would receive I call back for three weeks, I never received that call. Finally I was told he would come see the problem, he showed 5 days later without a call..of course I was not home. He put his card in my door and still never contacted me. Once they have your $$$ they are done with you, warranty work does not pay. They are very unprofessional! I would NEVER recommend to family or friends. BEWARE, if they don't get it right the first time, don't ever expect it to be right ever again. I was happy with the install when it was complete. BUT I close the pool the same as it was closed for 30 years now. I know nothing about pools, liners, or water tables(the girl who answered the phone told me the water table must have rose and caused the folds, she diagnosed my problem from a chair 30 miles away, never happened for 30 years but this year with the new liner it happened) But if you avoid me for three weeks, then finally show up and then continue to avoid me, I can only assume you know it's your fault!

Prompt response to set up installation date. Install was great. Owner was onsight and very happy to…read moreanswer all our questions and concerns as 1st time pool owners.

Pool-Kingz came out and installed our pool on October 3. We had to put some water in it and then…read morethey were coming out to finish the job. It is now October 30th and they still have not finished the job. I have been calling and texting them since October 10th but they have not returned any of my calls or text messages. They have not finished the job. I do not recommend hiring them due to their lack of communicate and them not finishing the job. If you do decide to hire them, do not pay them until the job is completely finished.

Friendly young ladies that know what they're doing . And we use them to close our pool every yearread more

happened to call this company!! that lady at front desk seems to be a black belt in pools!! she is…read morea pool doctor!! sent me instructions on how to fix it!!

Four years ago I decided to buy a hot tub. I did my research on the internet and then went to the…read moreSuburban Showplace for the Tub and Spa show. I talked to probably every vendor there. I chose Glenn because he answered every question that I had. He was a local vendor and available for any follow up service that I may need. He sent the electrician to my house for the electrical work. The next day Glenn delivered my hot tub and the electrician came back to do the final hook up. Two years ago I decided I wanted the cover turned so that it opens in another direction. I called Glenn and in a couple days he was there to fix it the way I wanted it. I've had a couple minor things happen and when I called Glenn he walked me thru the problem over the phone, no service call needed and no charge. April 2020 my hot tub has been cold for about a month. I think the heat pump went out. We are in the middle of the Covid 19 pandemic and the store is not open but I called anyway and left a message. Glenn called me back within an hour. I just wanted to know how much a heat pump costs. He asked me what it said on the display and when I told him SL he said there's nothing wrong with my pump that I had put the hot tub in sleep mode (you can stop laughing now). So he told me how to get it out of sleep mode and it's working fine again. I can't say enough about the excellent customer service I have received from him which is probably the most important part of the whole purchase. So if you are looking to buy a hot tub do yourself a favor and go see Glenn. You won't be disappointed.

We had another company come out to fix a leak. They "fixed" it and within a day it was still…read moreleaking. They didn't seem to want to come back. So we called Glenn's and they came out within a week. Ken was very knowledgeable and found the source of the leak right away! I wish we had called them first! Also, their prices were very fair.

I can't say enough good things about this business. I recommend their services to any pool owner…read more Ron and his crew are knowledgeable and quick while Monna takes care of the schedule like a pro. The price of service is quite reasonable and definitely worth it. This summer we had to replace the tile and coping of our in-ground pool and the results are spectacular. Thanks again Ron, Monna, and the crew for all your hard work.

Excellent service and friendly people. Decades of experience coupled with very fair pricing.read more

Pool Chem in Canton has been my Go To Pool store for 40 years. Although I open and close our pool…read moreand spa myself, Pool Chem has always been available to assist with water testing, chemicals and supplies. I am a consistent and loyal customer.

I dont know what all the hype is about, i was a customer for freakin 8 yrs, there was not one time…read morei didn't have an issue with them, one time Dustin reversed the water valve and water started filling under the liner, one time he didn't clean the pool for opening, than other time he didn't check the pool heater, there was been an issue, with them, adding baking soda to a normal ph water so it built algae than I had to go and buy extra chlorine! I have numerous complaints and I wish I had something good that came out of it, I always gave benefit of the doubt and they always took advantage! Its a shame they are not only rude but VERY UNRELIABLE. I am glad we walked away.