Have been going to them since they open, always a good experience!! Always well priced and if they…read morecan't do will refer you

I strongly discourage anyone from doing business with Lifetime Automotive. My experience was…read moreextremely disappointing and left me feeling that honesty and transparency were not priorities. I paid thousands of dollars for repairs with the expectation that my vehicle would be properly diagnosed and repaired. Instead, I continued to experience problems after the work was completed. Throughout the process, it seemed that new issues were identified as we went along, making it difficult to have confidence in the accuracy of the diagnosis or the recommendations I was given. I was also disappointed by the lack of detailed documentation on my invoice. For a repair bill of this size, customers should receive clear information about the brands and part numbers of the components that were installed. That level of transparency should be standard. As a woman, I left feeling that my concerns were not taken seriously and that I was treated differently than I would expect any customer to be treated. Rather than feeling informed and respected, I felt pressured to accept recommendations without receiving the level of explanation and documentation I deserved. Professional auto repair shops earn trust through honesty, transparency, and quality workmanship. Unfortunately that was not my experience with Lifetime Automotive. I WOULD NOT return, and I cannot recommend this business based on my experience.

We had a check engine light come on during our weekend vacay in Chicago. We called about 1.5 hours…read morebefore we could make it to the shop and the gentleman was very helpful and even offered to stay a few minutes late while helping us troubleshoot our problem. He provided top notch service and gave us some peace of mind for the rest of our trip. Highly recommend this company. Great people. Thank you!!

Nick and Ameen are fantastic people! They've been working on my family's cars for years. When my…read moregrandparent's were alive, they worked on their vehicles and to this day, both my parents and I still take our vehicles in to have work done. Not only are these two gentlemen honest, but they use the best materials around and change you a reasonable price to ensure your vehicle is running smoothly. Nick and Ameen do their best to squeeze you in for big-time issues despite how busy they may be. Having taken my car to other neighborhood establishments before, I can tell you with absolute certainty that First Class Auto treats their customers like gold. Therefore, despite my move to the suburbs 2 years ago, I travel back to the city to have all of my vehicle repairs done, and I recommend that anyone traveling in the area do the same. Cheers to this business and its employees! Best, Lauren A.

i had a positive experience from the initial phone call to dropping off my ram. i received updates,…read morethey handled the insurance company so i didnt have to stress. the body work was spot on and the paint job was the best around. its nice dealing with a smaller family ran shop that some big corporate crazy business.

I cannot recommend this company enough!! I got into a rear…read moreend collision where the person who hit me didn't have insurance. Not only did they get me done in a beyond timely manner because I didn't get a rental. They had the best customer service around. The time and detail they put into my truck was beyond phenomenal. My truck looked brand new after they were done with it. Replaced my bulb that went out while they were working on that side for me. They care as much about your vehicle as you do which is hard to find! I have told soo many people so far about this company and will continue to tell everyone!

Owner informed me they could repair my vehicle, I trusted them. Paid $1800 my car stopped next…read moreday, owner then informed me it was something else. I would have never let them repair my car if I had known he lied and was dishonest. DO NOT TAKE YOUR CAR THERE!!!!

Took my vehicle into team auto for the tranmission . My vehicle tranmission was stuck in limp…read moremode which means the tranmission was going bad they told me how much it would be and how long it would take to fix it . Git my 2002 dodge ram 2500 wagon back. She is running good I am so glad I took it to team auto on Jackson st and chicago st in joliet il

Called them, made an appointment, in and out in less than 1/2 an hour for a full synthetic oil and…read morefilter change. 5 star

Brought my 2013 Subaru Outback in because it was makes some scratching noises in the front end…read more Wayne was very helpful in getting my car quickly scheduled for the next morning. I dropped my car off the day before and before that day ended they had already called told me what the problem was and how much it was going to cost to fix it. I agreed on the price and by 10am the next morning my car was ready to go at the price estimated. I will in the future use this business for all my automotive repairs.

I will be honest this guys are 100% professional the customer service in my experience was…read moreabsolutely great , they did an amazing job It's the second time I'm here different car and definitely for collision repairs this place it's the right option

I would have preferred to resolve this directly rather than leave a negative review, but my…read moreexperience with European / Technicraft has been extremely disappointing. My Jaguar was brought to European Collision after a break-in in which the driver's window was shattered. State Farm recommended European Collision as a certified facility that works with Jaguars, which is why I trusted them with my vehicle. What should have been a straightforward repair has turned into 2 months of delays, four visits, unresolved problems, and significant inconvenience. First visit: My Jaguar was brought in for the broken driver's window, and European Collision had the vehicle for approximately 14-15 days. When I went to pick it up, the battery dead, so the vehicle had to remain at the shop to be charged. After I eventually picked up the vehicle, within approximately 15 minutes, I discovered that the driver's door lock controls were no longer working. I immediately contacted the shop. The driver's door locks and controls had worked properly before the vehicle was brought in for the window repair. Second visit: I returned the vehicle and again reported the lock problem. I was told it would be addressed. There were also issues with the replacement window trim, including a damaged part that caused another delay. Third visit: I had to return the Jaguar because the paint damage from the original break-in had not been properly completed, and the window/trim work was also not properly completed. The window had to be removed again so the paint work could be completed and the correct trim installed. European Collision had my Jaguar for approximately 7-10 days during this visit. The driver's door lock problem still had not been fixed, and I was told another part needed to be ordered. Fourth visit: After the part arrived, I returned the Jaguar to have it installed. The shop kept my vehicle for two days, but even after installing the part, they still could not fix the driver's door locks or determine what was causing the problem. I was ultimately told I would need to take the Jaguar to a dealership for a diagnostic. Now I am being forced to pay for that diagnostic myself because the lock problem was not reported to State Farm as part of the original repair. I may also have to pay most or all of the cost of fixing the problem. This is especially frustrating because the problem appeared within 15 minutes of the first pickup, did not exist before the repair, and was reported immediately. European Collision had four opportunities to address it, including having my vehicle for 14-15 days during the first visit, 7-10 days during the third, and two days during the fourth. There was also a serious lack of attention to detail. The broken glass from the break-in was never properly cleaned. Even after four visits, I continue to find broken glass inside my Jaguar. At every pickup, I also found shop dirt and footprints on the carpet and door trim. The floor mats and work areas were not properly covered or protected. I also paid approximately $1,000 out of pocket for additional paint work. Because the window had to be removed again to complete the paint work and correct the trim installatio I am now being forced to pay out of pocket for a problem that arose immediately after their repair. I also made repeated attempts to resolve this with management. I requested the District Manager's assistance and was given an email address that was undeliverable. I then contacted the Technicraft Group corporate office, was given the General Manager's information, and again the email address provided was undeliverable. I also contacted the company's online customer service and received no response. After trying the shop, the District Manager, corporate management, and online customer service, I still have no resolution. Based on my experience, I would not recommend European Collision / Technicraft , especially if you own a Jaguar or another luxury vehicle.

A+ Auto has helped me out a few times, and they're always friendly, fair and reasonable. I've been…read moretowed to their location after hours, and they always found time to work on my Jeep the next day, fixed the problem, and even waited a few minutes after closing time for me to get off the train and come to pick up my keys and pay for services. I would definitely recommend A+ Auto Service in Midlothian. Quality work. Keep it up!

I called a day prior to bringing my vehicle in. I was told it would take about an hour to fix my…read morecar. The next morning about 8:45AM I dropped off car gave name and number and was told yet again it would be an hour. I took an uber home. I called about 2:30PM. I was told there were 15 cars ahead of mine but it would be taken care of and I would receive a call back. I needed my window raised thats it. I called back at 4PM no answer. I called at 5:45PM no answer. They close at 6PM. The next day I call from a different number only to find out my car hadn't been touched. I take another uber back to F- Auto and ask for my car. Its 10:30AM they open at 8AM. I speak with Louis and he tells me he is sorry for the miscommunication. My statement was... there was no miscommunication, I was clear and so were you... you guys suck. My disgust was apparent. I took my car down the street to Bellaroma Auto repair where I had excellent speedy service.

Most honest and reliable mechanics out there. I won't take my vehicle anywhere else. Maybe I'm a…read morelittle bias towards the Europeans, but what can I say? They are the most honest and reliable people out there!

The worst experience in my life with mechanic shop. never admitted there mistakes. They kept trying…read moreto figure out the problem and when they tried another try customer has to for there mistake. my suv 2011 Audi Q7TDI went there to fix the Blue Def light after 2 weeks took it and paid $3500 after 2 weeks check engine pups out. go back clean the EGR and maf sencer took it drive it for 15 minutes check engine light came back. kept driving for few months BLUE DEF came back. after that new pump $800 another pump $700 still not fixed. 2 pumps I paid and now he wants $2074 before he release my car. last if I know going to cost that much I will be stupid to fix it. all kind people red my story if you have any advice PLK