The service technician "Paul" was excellent, he Took his time to walk the property and address any of my issues. He was polite,timely and Very knowledgeable. I'm very happy to make the switch to the HAWX! read more

I located Hawx through a highly rated referral in the Nextdoor App on a Friday afternoon. Customer service was excellent, soonest appt was Monday but Calvin called back 20 mins later to offer Saturday service. Amber called Saturday to inform me of a possible 10 minute delay. She arrived promptly and was very kind, attentive & patient. She had a joyful spirit and was quite knowledgeable of outdoor pests in the area. After her thorough walk-around & service, she asked if we noticed any spiders indoors & we hadn't. Reviewed previous concerns & recommendations. Amber is the epitome of excellent client service; I am grateful to have met her. read more

Everett was informative, paid great attention to detail and informative. Happy to use Hawx pest control.

I would recommend this company to anyone that wanted affordable, reliable, professional pest control. My tech Dereck does an amazing job! Top notch service! read more

I have appreciated the quality of service, timeliness and professionalism of the crew and have been very happy with them for three years now

Fantastic. Extremely professional and friendly. Explained everything before the work was done. so happy

Alicia was great! Was able to work my schedule too! Very flexible scheduling, fair price. Keeping those bugs away

Derek is very knowledgeable and explains clearly the services being provided or available.

Very courteous and thorough pest control treatment outside by Anik today. And it included refilling termite monitoring stations and cob web cleaning, too! Great value read more

Each time we are beyond satisfied with the service(s) we receive. Our experience with Hawx has been one of the best compared to their competitors. read more

Alicia was professional in her demeanor. Polite with her introduction and explain what her assignment will entail.

Keon is an experienced tech. He addressed all the issues we were experiencing. I believe Hawx should send the same tech to perform services as they are familiar with home. Sending out techs who aren't familiar with the home is where problems can arise. Hopefully, Hawx will send Keon to permanently service our home. read more

Unfortunately there wasn't a zero rating because that's what they deserved. I hired Hawx to get rid of a fruit fly infestation. I signed up for the yearly package for $59/month and non refundable fee of $98 to come out. Not only did the pest control specialist not get rid of the fruit flies, he had no idea how to find the breeding source. He basically did nothing. Hawx sent out on two more occasions specialists that also did nothing . One specialist said he needed to do more research on fruit flies. I paid the $99 fee for them to come out but wanted to cancel the monthly service. Hawx then charged me against my credit card a $199 cancellation charge. I would never recommend Hawx Pest Control to anyone. Buyer beware! read more

Pictures tell the story of what was done. I instructed to do the garage . Good job.

Alan did a great job with communication and service. Hawks did a great job with my termite plan. Haven't seen any since we've had it done.

Greer did a great Job of rectifying the previous inadequate treatment. He did all 3 services one of which included the Mosquito treatment that was only done in the front half of the house due to poor communication on Hawks part about when they were coming out. Greer really did a great Job. Would have been a 5 if not for the previous issues stated above. read more

Derek is always professional, courteous, and extremely knowledgeable. He takes the time to answer all of our questions and explains everything clearly. It's great to have someone so reliable and thorough -- we always feel confident our home is in good hands with him. Highly recommend Derek for anyone looking for quality service and peace of mind! read more

Predatory sales practices. They signed me up for a year long contract that can not be terminated. $50/mo for quarterly treatment, which did nothing to mitigate pests. Poor product, poor customer service, ridiculous service contracts and insufferable account management people. They make it impossible to cancel your service. DO NOT PATRONIZE THIS BUSINESS. read more

I regret ever signing up with Hawx Pest Control. They have been charging me $40 every month for a "12-month contract" that I was never made aware of. The representative I spoke with misrepresented the service and rushed me to sign something electronically without explaining it was a year-long commitment. I don't see any value in this service and I never knowingly agreed to be locked into a contract. When I asked about stopping the charges, I was told it was a contract -- but I have never received a clear copy of what I supposedly signed. It feels like they are the only ones who know the terms of this so-called agreement. I am requesting that Hawx cancel this contract immediately and stop charging me. This has been a frustrating and disappointing experience, and I would not recommend this company to anyone. read more

Stephanie did a great job. Communication has been excellent. I had issues with this company 2 years ago, but they were on track last year and so far this season. read more

great service from this company. They do good work and are very responsive when there are glitches. very pleased and definitely recommend.

I am sure he did well! However how do u know unless time passes by and mosquitoes don't bite! If I have no bites your service at 5 stars but if I do sorry I don't know what to say read more

Worst Company EVER!!! Its about the money...their treatments take 15 minutes, then they charge you 169.00 . And still bugs and spiders everwhere. I called to complain for the service and was transferred with this supervisor or manager named Monica Echevarria who was the worst manager ever. I tried to talk to her she screamed at me and said "tough luck if you did not like the service, I am going to cancel it and still charge you 199.00,,, while I was just trying to get someone over because I still had spiders and bugs in the front porch I told her I am not authorizing the 199.00 because I want the service, HAWX company went ahead and deducted from my account small amounts of $50., $30, $59. and so on until they deducted the 199. 00 They should be ashamed of themselves,,this was not authorized by me. I was still leaving messages so someone could call me for service TERRIBLE CUSTOMER SERVICE!!! read more

Anik thank you for getting my house all sprayed up and getting the job done correctl. I am very please. Anik was Very professional and communicative. read more

Disaster company!! Don't get stuck with them! Disastrous customer service. Tried for three months to cancel my account, almost impossible to do this, wait times more than an hour, called twice but told to send in writing cancellation request, then emailed twice at which they told me i'd have to call and speak to representative, called four more times and the representative can't help you it has to be sent to a another department for even longer wait times. During all this was charged another monthly fee. When I called now, they put me on hold and came back to me and told me that since I had not called and only emailed them their request to cancel they would not refund the monthly fee. I asked to speak to the supervisor they said there was none , spoke to Rafael on 827 at 3 PM, no Customer Service ID or last name. Guy showed up at our house a year ago promising inside pest control, outside mosquito control, but we got none of that, I knew I should never have said yes this. read more

Great service. Very professional. Pleased with the service and timeliness every visit. Would definitely recommend services.

The actual technicians that come to treat the yard or the house are good people BUT the company uses every excuse in the book to charge you for subpar service once every 3 months. They require to call everyone you need to schedule because their online portal never works. and they keep charging your credit card even when service has not been provide. you are better off just asking the bugs to not come to your house than using Hawx read more

Outstanding service, respectful technicians! I totally recommend Hawx!, excellent quality!

When I originally signed up for this service it was to control rodents. Yet, I still have to remind the technicians to service the bait trap. I would think it would be the number 1 thing to do. I was just serviced and there was no mention of that task being completed. read more

Great job protecting our property. Super hot day but he diligently covered the entire area.

THEY STOLE MY MONEY!!! DO NOT use this service! After I completed my full year of service I decided to no longer use this service. Before the next service was performed I cancelled then later that day I noticed I was charged $93 for a service that was never preformed I called and they refused to refund me the money from the service that I didn't receive. They could not give me a logical explanation and all he could say was and I quote "That's just how pest control works ". NEVER NEVER USE THEM! Tell your friends and neighbors read more

About a year ago, a young man walked onto my property and talks me into using this company, Hawx. When my granddaughter discovered that I authorized Hawx for outside pesticide, she reminded me that I already have TruGreen doing that and more. I decided to keep it anyway. When the Hawx technician came to do the outside service the first time, he rang the doorbell but I was too slow getting to the door. He left no receipt. When he came the second time, I saw him on camera but he did not ring the doorbell nor notify me that he was on my property and he left no receipt as to what was done. That's about when I tried cancelling Hawx's services. I texted them several times. Whenever I called it was after hours and they do not give options to leave a message. I had my granddaughter to cancel but I kept getting bills. I hadn't seen anyone that I assumed was from Hawx on my property and they don't ring bells or leave receipts to prove that they were actually on the property. I received a bill yesterday from Hawx for $139.80. Today, I called and was on the phone for 26 minutes cancelling the services that I don't even know were done. I now owe $187.90. I feel bamboozled. With Trugreen, I receive a call the day before the technician arrives telling me what is going to be done, the tech rings my doorbell to notify me he is on the property, and that technician leaves me a receipt letting me know what he did. Hawx take notes. read more

Just a PSA. There is a company called Hawx, which promises better prices and better service than Terminix for pest control and bugs. I would stay as far away from them as possible. I gave it a try because I pointed at a nest to the sales person and said, you could treat that? Even with it being that high? "Yeah, we have extension poles we use that can definitely handle that, how about Tuesday" They claim they will treat wasp and stinging bug nests. Tuesday came and a teenager was at my door like... "how do you expect me to reach that?" I informed him his sales team said they were equipped to do so. I called to cancel the service after since they couldn't actually do what there sales people promised. I was directed to a manager who asked me to give them another attempt. 2 more appointments and escalation with a Manager designating specific staff, and every single one disagreed with the sales guy and their own manager stating they were not equipped to treat a nest higher then arms length of the first floor. I called them and told them I needed to cancel the services because they were not able to complete the work as promised and were in breach of their contract. I verbally rescinded credit card authorization. They wanted to put me on hold to speak with a manager and while on hold they charged my credit card $200. It'll get fixed, but just wanted to give a friendly PSA.... avoid these jokers. They don't deserve your business. read more

Do not use this service!! We were lied to at point of sale, as we agreed to a monthly service charge of $60 and after getting confirmation that someone would come each month to service the home. We were lied to again when we were told someone would come into the house for service, it didn't happen. To my surprise, when I called in month 2 to see if someone was calling, I was told this is a quarterly service and the electronic contract read as much, but somehow, i was now reading a contract that showed checked boxes for quarterly visits. Well played asshole, but that is not what we discussed man to man, and I certainly would not have signed on those terms. I wrote to BBB and Hawx agreed to allow me to terminate but would not refund the $60 for the visit. Now, Hawx is still sending SMS and emails saying we have a balance on our account. They are over outsourced and very poorly managed from top to bottom. Hope this helps. read more

Very professional. Great communication. Pictures of work provided. Quality service for reasonable price. Highly recommend.

Don't bother. Their service is useless. If you see bugs now, you will see them later. One words describes their service. Ineffective. Don't waste your money read more

The salesman was great and set great expectations! The service was just as explained for a great price!

They have the worst customer service pest control I have used. Do not establish contact with them. They don't want to review the recording when threatening customers. Service workers are accommodating, although the pest control product is not helpful. read more

Great quality pest control technicians are super thorough and always do a great job. These guys get it!

Sent my notice of cancellation within 3 business days of my transaction. Since sending, I have not heard from a representative regarding my designated refund or confirmation regarding the cancellation of service. Have attempted to call to finalize cancellation and cannot get in touch with an agent. Will update review once I can communicate with someone at Hawx. Updating my review as stated. Was finally able to speak with a representative who issued my refund as requested. Their customer service was prompt and efficient once I was able to get someone on the phone. I Enjoyed the technician who serviced my house unfortunately, I was promised much more by the salesman than I was provided. read more