Unfortunately, Perfect Finish is no longer. It was sold and purchased by Caliber Collision Repair…read more The business was sold in 2023 (guess-a-mate). I have taken my 1999 Honda Accord EX V6 to Perfect Finish for several years. Not once was I unhappy. If there were a problem, Steve would quickly address the issue, and a resolution was provided. I was sadden when I discovered that the shop was sold. It was nice to have a place to take my car in for mechanical issues. My A/C began to show signs of wear. I purchased all my OEM parts myself. Dan performed the removal and installation of a new compressor, Condenser, Upper and Lower section hoses, and dryer. The only issue that I encountered is that the upper radiator hose clamp was not tight enough, and leaked all over my engine. A simple mistake that was quickly rectified. I find it very difficult in finding a reputable, reliable auto repair center in my area. Prior, I used to take my car to the Honda Dealerships in O'Fallon, and ST. Louis. After proven problems with the dealership in O'Fallon, I will never take my car there again. As far as ST. Louis, they made a mistake that they thought I would not noticed. Guess what, I did. However, they made good on their promise to fix the issues. It's really sad when I see Auto Repair shops in our area that resemble junk yards. Car scatter throughout the parking lot, car hoods left ajar for months.

This place is money hungry! We brought our car here because a one of my husbands airmen told him…read morethat they were a good place to go to since they fixed his AC unit. We take our car in on 8/10/20 pic added. Got our car back 8/11/20 and vehicle still wasn't fixed engine light came back on driving it home so we took it back per Don because "mechanic missed something" so we take it back that same day get our car back 8/13/20 low and behold still having issues so my husband calls back and they say take it back Monday which would be on 8/17/20 so they can fix it. Mind you this would be the THIRD TIME first time we were charged $450 second time $168 and probably another hundred something when we take it back. I feel like they are intentionally missing parts so we can take it back so we can pay for labor the first time as you can see we paid $400 for labor the second time we paid $150 for labor. So we are on the hunt for a different mechanic since apparently they can't fix the problem and "that specific code wouldn't show up till the other codes were fixed because the other codes hide codes" per Don again UPDATE: 8/14/20 the first visit they "tightened a knuckle in the steering wheel" my husband drove it to work this morning the turn signal now turns on the high beams and lets out smoke so instead of fixing one issue they caused more issues..

Tom was there quickly at 4am when I unexpectedly hit a raccoon on my way to Texas. My roadside…read moreassistance had him come as my tow but he did so much more. He was able to fix my car temporarily so I was able to finish my drive. He saved us so much time and stress. We would have had to wait HOURS for the service shop to open. Thanks again!!

I have an old car, and Jonathan treated it with respect. He figured out what was causing my turn…read moresignal to malfunction and fixed it in no time flat, saving me the cost of an Uber ride. I have never seen anyone work that fast! I already had the Uber on the way and had to cancel it, but that was only because I figured it would take all day rather than literally two minutes.

When I call I can get in quickly. They are super considerate about getting your car right back if…read moreyou are waiting for your oil change. They check all the fluids as part of an oil change. If you pay which a card there is a service fee (they warn you before you pay that way but like if you don't have anything else on you that would suck). I enjoy they are a neighborhood business and (if possible) cuss as much as me. I find this to be the mark of an honest human.

Everything expected was delivered, including routine maintenance, new tires, excellent service in a…read moretimely manner

Once again Rick and his crew come through. This is the second time I've taken my vehicle to Rick…read morefor my Ford extended warranty work. The first time was for a new transmission and this last time was for a faulty liftgate motor. The dealer couldn't get me in until late September. With Rick, I dropped it off Tuesday Aug 26 and got it back Wednesday Aug 27. Covered by warranty. My warranty is a great one but only when I can get in to a shop to use it. Rick gets me in and out. Very pleased

Rick is great. Fair prices and trustworthy! I got my transmission rebuilt here and they were under…read morebudget. They have also fixed my windshield wipers for free. Great company.

Have had my 2013 Volvo engine worked on 2 different times at this location and they don't fail to…read moredeliver. If they make mistakes they will own up to it & take care of you, rare trait in the industry nowadays.

Wanted them to work on my Jeep as check engine light was on. I was told they did not want to work…read moreon it as they cannot make enough profit off of it. They have not even looked at it and I was hoping for repairs less than $2,000. Do not go here Unless you want to just spend money as they do not care about the cistomer per service manager

These guys dropped everything when I rolled into town from the west coast in August and my A/C…read morestopped working. They gave my son and I lots of cold water and spent an hour diagnosing my leak. When they couldn't get the part to fix it in time, they wrote out everything that was wrong along with pictures to give my mechanics back home, AND DID NOT CHARGE ME ANYTHING. I have never been treated so nice in my whole life! I wish these guys operated in my home town. I would be a customer for life. They are all going to heaven that's for sure. It is so hard to find a trustworthy mechanic so Collinsville should count itself extremely lucky to have LaDrew Automotive!!!

This is the best service shop in the Metro East. Chris is one of the top mechanics around. He…read moreused to be the manager of the Valvoline around the corner for years. He is an honest man in a dishonest industry. Finally, he is a "car guy". Go in and ask him about his chevelles, you'll make a friend. He maintains both my cars. He also keeps my oldest sons car running in top condition. He maintains my fiancées van as well. I would not trust so many family members lives with Chris if he were not top notch. Finally, he is never over estimate and times he can the best fix or the cheaper alternative depending on your budget.

AAA towed my car here and I was called to be told to move it somewhere else because it was blocking…read morecars (it wasn't) I got here to get it moved and it wouldn't start. I told the man I'm getting a tow and he was so rude about it. Even came out to my car and approached me to tell me that I'm rude. Never came to see if he could help with my car at all I had to call someone to take a look at it and give me a jump. He made me feel so uncomfortable during the whole situation all I was trying to do was remove the car from his business.

I have been taking my car to Robinwood for years. I make sure that Clinton is the mechanic working…read moreon my vehicles. He has always been straight forward about what needs immediate attention and what is important roumaine maintenance. I drive my vehicles from new through the life of the car, and I have gotten over 300,000 miles on the last one.

We brought our VW CC there as we had an engine light on. They diagnosed the issue and stayed in…read morecontact with us along the way. The problem was fixed and the cost was reasonable. Thanks Distler!

Been going here for over 20 yrs and always great service. Take my Corvette, Ford truck and Chevy…read moreCamaro SS here, for any all maintenance. Always get excellent service and pricing. Tks Benny