Great service. I hired them to fix a major home clocked pipeline for multiple rooms and they were…read moreout to diagnose to issue immediately. The pipe was scheduled to be repaired the next morning after diagnosing the problem and only took an hour. The experts even verified by testing all lines to make sure the issue was resolved. I strongly recommend these guys if you want the job done right. My total cost was $435.00 a price I'm comfortable with knowing it was done right rather than paying someone else by the hour and getting uncertain results. Good job guys and thank you for being there! :)

Only checked one star because I could not give zero. I called Dunn's when my AC went out. This…read moregreatly self - advertising "24/7, highly experienced, expert service" company sent me two young inexperienced clowns spread over several days, then, FINALLY sent me an older, truly experienced guy - after I'd gone without my central ac for a full week and had bought two ACs to just get by. This third guy said there was no excuse for (other aspects and) them taking a full week before he finally fixed it, said I'd get a discount, then I, of course, got a ridiculously high bill. That was mid last summer at peak heat, just like now, when my central AC has failed again. I suspect Dunn's "repair" has failed, but will not find out from them phoney clowns.

Family run since 1977. These guys know exactly what they're doing and more importantly why…read more Our Daikin FIT inverter heat pump is saving us thousands of dollars on our heating and cooling bills! Wow!

Worst AC company I have ever dealt with. I am a local hospital president here in Georgia and worked…read morewith this company to install a new unit last year. They told me it would take a day and it took them 4.5 and they left me without AC that entire time. Their crew badmouthed one another and clearly did not know what they were doing. It was. $15k split unit install. Since then it has had nothing but issues and they do not show up on time to fix. When they do show up they can't fix it because their techs constantly turn over and /or don't bring the right tools. They have been working for three days now to send a tech to try to get the new unit running correctly and the fist tech showed up and didn't have the tools he needed to determine the problem. They scheduled another tech for the next day who didn't show and they didn't call me to let me know (wasted another four hours of my time) so I called them and they stated a tech would come out first thing the next day at 9am. Tech didn't show with no calls and no updated so I had to call again. I would recommend that everyone stay away from Haynes. They have poor service, poor communication and poor install experience.

I need to relocate my ac unit so called chuck and left a message. He promptly returned my phone…read morecall and came out to asses the job that day. He called later that evening with a quote. I must have timed his schedule just right because 2 days later he came to do the job. Great guy, excellent work and highly recommend chuck for your needs Jon R

Our AC unit stopped working and needed service. We are new to Alabama so I looked online and found…read moreChuck's Heating and A/C called him at 0700 and left a message. Within 10 minutes He called back and set a time for later that day. He showed up at the time he said he would. He found the problem quickly and was able to fix the unit for a fair and reasonable price. He was very courteous and respectful. GREAT experience using his services. If I have any other trouble or need the heating and cooling unit serviced again he WILL be my first call. Thank you for the great work!!!

I called this company on 6/20/18 to schedule a routine tune up for my AC unit. I spoke with the man…read moreon the phone and told him what I wanted and asked when I could schedule an appointment and we discussed price and he then said "I'm up in an attic right now so text me your date and time that works best for you. So we hung up the phone. I texted him my time and date which would work for me (6/21/18 at 9:A.M.) and he replied back asking for my name and address. I replied with the info he requested and that was it. So the next day my 9:00am appointment time came and went. They no call, no showed. At 9:47 I texted, "so y'all are not going to be able to come out today?" I got no response. Judging from the way my situation was handled, don't waste your time with this business if you actually need work done on time because they may show, they may not. Thanks for wasting my time when I could have called someone else that would have wanted the work.

From the owner: Over 30 Years Experience, Serving Calhoun and the Surrounding Area Providing High Quality…read moreProfessional HVAC Service. Call Today to Schedule System Installation, Service or Routine Maintenance. Insurance Claims Welcomed

We needed help with our heat on a Sunday. Our heat was not working on a very cold night/morning…read more Everyone in the call center and dispatch were very helpful. Trevor, the technician that came to help was there very quickly and took care of the problem quickly. It's nice to have the heat working now. Thank you for all the great service!

Phil took the emergency call on Christmas Eve and scheduled repairs for later that day. We got it…read morehandled but at least he called to help.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.