Sunday my SUV's right rear tire went flat, AAA installed my spare, but I had to get the regular…read moretire fixed. Monday morning shortly after 7:00 a.m. I called Wildt and asked if they would repair my tire. In a very courteous manner the gentleman who answered my call stated that if I brought in in then it would be repaired and ready for me to return between 10:30 a.m. and 11:00 a.m. Upon arrival, the tire was taken -- my information given and that was it. At 10:45 I returned to the station. I was shown what was removed from the tire and presented with the cost of the service. The repaired tire was installed on my vehicle, the spare and all components carefully placed in required positions. The gentlemen treated me with dignity and respect along with what I considered to be a fair charge for such a valuable service. All of this also took place in over 90 degree heat. So based on this one service I will not hesitate to return when my vehicle needs future service.

we we're trying to take a motorcycle to this shop but they were closed, so they not only didn't…read morework on my motorcycle they had it impounded what scum they are ignorant greedy backyard mechanics BEWARE THEY WILL RUIN YPUR CAR

Bear with me, because this is going to be quite a review…read more I had been going to Probilt for a few years, and had gotten good work done. I was happy I had found a decent auto repair shop. Then...it all came crashing down. I went in for a routine oil change over a year ago, and when I picked it up, they charged me and I paid and I figured that was that. The mechanic, (whom I'd not seen there before,) brought it out and asked me "Did they talk to you about the timing belt?" "No." I said. He then proceeded to tell me how the timing belt had "slipped a tooth already", and that it "can lead to engine damage." I said I'd look into it but he said it would be okay to drive. When I got in my car and started driving (it's a 5-speed 2012 Ford Fiesta,) I IMMEDIATELY heard grinding and there was little to no acceleration. Remember: it was FINE when I took it in, and I had just driven a long distance trip with no problems. I brought it in for a routine oil change. I stopped off and called them back and took it back in. The woman at the front desk remembered that she hadn't remembered to tell me about a potential issue. I dropped it off again and they continued to look at it. They called back a few DAYS later and told me that it had slipped and they don't fix that. I was livid. They said they weren't covering anything financially and that it was something they couldn't help with. These are people I had gotten used to seeing and had been on friendly terms with for at least a couple years. I went to get it towed back to my home. When I got there and spoke with the tow truck guy, he said he had been towing a lot from Probilt lately and they had apparently been under new ownership. That made perfect sense. The people on the phones seemed completely different than they had been and the new mechanic seemed more than subpar. It felt as if they were just churning through cars and didn't care about anything but the payments anymore. I will NEVER go back there, and I warn anyone else against this place. Hopefully, it shuts down soon, if it hasn't already. I notice most of the good reviews are from years and years ago.

Saved my butt in a tight spot. Took care of my blown head gasket and crankshaft gasket quickly and…read morefor a great price. Will return if I ever need anything else.

I'm 78 and am very wise because of it. I've dealt with…read moremany repair places in greater Louisville area in my 51 years living here. I've taken six vehicles to Certified for repairs over the last 10 years since moving to Oldham County. Since Steve sold the business a year or more ago, I was a little apprehensive to say the least because the service had been exceptional. Steve assured me I would get the same service from Nate, the new owner. There's been a huge turnover in the last year due to retirements, health issues etc. However, I still take my vehicles there because the service hasn't changed. Just as promised. The main replacement personnel are just as good or better. Honestly, integrity found there. They warrant their work! The two negative 1 Star reviews should be ignored. There must have been some miscommunication going on there in both those cases.

Terrible communication and overpriced. I took my car because it wouldn't start because they said…read morethey could look at it Monday. After they didn't call I reached EOD Monday and they said they would have a quote that afternoon but no call back. Called Tuesday and they said the same but they didn't Call back. Wednesday, AGAIN they said they would know by end of day but nothing. Finally Thursday they quote me $1000 to replace a module but ONLY after I asked did they tell me my car would work fine with a new battery. Then I was charges $500 for a battery because they spent hours "diagnosing" the car rather than just calling me to say "Your car is working fine with just a battery but we can spend hours diagnosing everything single thing so you can pay us more if you want." Before I get some reply to explain this away Certified Auto needs to communicate better about availability and the work you are doing. Bottom line: You can find better

These are some of the best people you will ever work with in this industry. I can't say enough…read moreabout their commitment to making my 2017 f150 look brand new again after a small fender bender. A big thanks to Tom and Darren for going the extra mile to help with rental cars, parts, and all the extra detail in matching the paint perfectly.

A young girl ran a red light going about 35 mph, she hit the back of an SUV. The SUV's back bumper…read moreflew off and.... hit the front end of my brand new Honda Civic. It did some damage and I had it appraised at Honda. The damage was about 2,000 worth. Long story short the young girl's insurance company, State Farm (which is honestly a pleasure to deal with) suggested Clarksville Collision Center and set me up with an appointment. I arrived for an estimate and was able to leave in about 15 minutes after arriving. The customer service was top-notch from the time I walked in to when I walked out of the door. Before I left I was set up with an appointment and was guaranteed a rental car would be ready and waiting at 8:00am. The day came and guess what? The rental was there, my car was taken and I was left with a Chrysler 200. Took about ten minutes, tops. They said that it could be upwards of six-eight days. It didn't take near that long! Three days later I got a call and my car was ready. When I arrived I found my brand new car... looking brand new again! My car was in excellent condition. It had been washed, detailed and repaired with amazing skill. The whole process was just so easy. They made my experience seamless and I really got the impression that my car was in good hands. Everyone that I came across was polite and was genuinely happy for my business. When my car was finished I even received an awesome chocolate bar with a car and Clarksville Collision on it in a little plastic case from Schimpff's Confectionery. What was even better is I received a touch up kit for my exact vehicle for small scuffs and scratches. Overall an excellent experience with a fantastic staff, one of the best group of people to work with that I've come across. I highly recommend this auto body repair shop.

I had a great experience with Michelle and the team at 444 Auto Body & Customs. After an accident…read moreinvolving my nearly new Honda CR-V, Michelle was incredibly thorough during the estimate process and identified damage that other people could have easily missed. Throughout the repair, she kept me informed with regular updates and proactively communicated with both me and my insurance company. When additional damage and parts were discovered during the repair, she worked directly with the adjuster, advocated for the repairs that were needed, and kept the process moving forward. Michelle took the time to answer questions, explain the process, and make sure the vehicle was repaired correctly rather than simply taking the quickest route. The finished repair looks fantastic, and I would not hesitate to use 444 Auto Body & Customs again or recommend them to others. Thank you, Michelle, for making a stressful situation so much easier to navigate.

I had my wife's car repaired. Previous owner scraping it in on the garage. They did excellent work…read morein a timely manner.

I don't usually leave negative reviews, but I feel obligated to share my experience…read more I brought my 2018 Hyundai Elantra in for repairs and was given a quote of $1,394, which I approved. When I picked up the vehicle, my total came to $1,806.92 -- about $500 more than the original quote. I was never contacted to approve any additional repairs or charges. After reviewing the invoice, I noticed I was charged for a part that was never installed. It took five days of contacting the owner to get $135 refunded for that item. I also noticed I was billed $300 for a part that costs around $145 at Advance Auto Parts. When I asked for clarification about the additional $500 beyond the original quote, I was told to speak with the shop manager. The manager is the one who authorized the charges in question, and I never received a clear explanation. The repair involved a timing chain and camshaft gear -- a common issue on this vehicle. While the car is now running properly, the lack of communication, additional unapproved charges, and billing for a part that wasn't installed made this a frustrating experience. I don't mind paying for quality work. I do mind being charged more than agreed without authorization and having to chase down a refund for something that shouldn't have happened in the first place.

Friendly atmosphere Locally owned and operated…read more Quality automotive and body work I felt like family

If you've ever wondered what it's like to be gently robbed while someone offers you a courtesy…read moreinspection and a smile, Springdale Automotive is ready to show you the deluxe package. Came in for an oil change and a tire-related handling issue. Left with a quote that read like they were prepping my car for a space launch -- and I was footing the bill for the rocket fuel, the launchpad, and the emotional labor. They wanted to charge $137 to change a cabin air filter -- which, for context, is a job so easy you could teach a possum to do it with a YouTube video and half a chicken nugget. Spark plugs? $44 each. You'd think they were hand-sculpted from meteorite and blessed by a monk. And the alignment was nearly $300, which is double what any reputable shop charges unless the tech is using golden lasers and whispering affirmations into the steering rack. When I asked if I could provide my own HKS plugs (pre-gapped and ready), I got a hesitant maybe -- because God forbid a customer bring their own parts. Wouldn't want to interrupt the sacred ceremony of upselling with something practical. To be fair: they did complete the oil change. For that, I am grateful, if not also slightly concerned I'll find a "convenience fee" added to my next paycheck. TL;DR: Come here if you enjoy being charged for the ambiance. Otherwise, shop around. There are better places that won't treat your wallet like a suggestion box.

Great place to have your car or truck worked on. I had tires rotated and rebalanced. They were done…read morein no time at all. Will definitely return.

Very communicative. Open, friendly. Works with different car warranty companies and knew how to…read morehandle this for us. Quick turn around on repair work. Sent us an electronic link to view the diagnostic tests, with photos and recommendations along with prices of each recommended repair that we could pick from. I really appreciated the transparency.

I came here to get some work done on my 2004 Ford Ranger they did an amazing job, and even saved me…read moremoney on the parts. Mechanics and main man are all very friendly and good people. Highly recommend, I'll be coming back to them for any work I need.