Service was exactly on time, results look perfect: great service all the way around…read moreConvenient location Smooth insurance company and collision center coordination

Helped me out adjusting my new headlights... when no one else would. These guys have my future…read morebusiness.

Just had body work done on my jeep compass after hitting a deer. They did an excellent job on my…read morecar. They were very professional and completed the work in a timely manner. Kept me updated daily on the progress and couldn't have been any nicer. I would highly recommend this business! 5 stars for sure!!!

Dave and team have helped us with two of our classic cars and we can't thank him enough for the…read moreprofessional car care and great judgement he has shown to make our 2 old Oldsmobiles shine like they haven't in years. You cannot go wrong trusting your body work to Dave and team. He has all the latest technology and knows how to use it! You can trust him and he will do a great job.

Courteous and friendly staff. Great service. Worked me in quickly on short notice. Highly recommend!read more

My car dealership sent me to Precision when they weren't sure what to do with an SOS Emergency…read moreservice disabled notification, and they met with me quickly, found a loose sensor, plugged it in and sent me on my way without charge. Great guys, and I hope I don't need their services in the future but would go back without hesitation!

I never leave reviews but I just have to for this place. I have had so much car damage in the last…read moretwo years and this place has cared for my car every time. Affordable, friendly and reliable, Lambert's won't try to upsell or scam you. They truly care about their work and their customers, and will contact you every step of the way if something more is needed while the original service is being completed. The whole staff is great, but DJ is always so helpful and friendly, and makes things easy to understand even if you know nothing about cars like me. I would recommend this place a thousand times over.

After buying a used vehicle, I noticed what appeared to be peeling topcoat on the door. A neighbor…read morerecommended Lambert's. They fixed the issue at what I thought was a very reasonable price and the customer service was excellent.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

I reached out to this shop hoping for a quick tune-up on my 2004 F-150 4.6L Triton just spark plugs…read moreand ignition coils. I had already purchased brand new genuine OEM Motorcraft parts myself. All I needed was the labor for the install to save some time, since I'm perfectly capable of doing the job myself. They refused to use my parts, even though they were OEM. The policy is apparently no customer-supplied parts, period. I understand not wanting to use customer parts for more complex repairs, but for a simple tune-up like spark plugs and coils, it really shouldn't have been a problem with genuine OEM Motorcraft parts. It felt like it was purely about marking up the parts themselves rather than any real concern. For something as basic and straightforward as plugs and coils, this rule is ridiculous and frustrating. Ended up doing it myself. If you're capable of handling a basic tune-up yourself and just want to pay for labor to save time, this isn't the place their inflexible policy will waste your time instead.

Excellent, quality work by friendly, experienced professionals. I would definitely return to Jim's…read moreBody Job in the future if needed.

Over the years I've had 3 vehicles in at Jim's. So professional, easy access and fast return of any…read morequestions. Terrific work on our mangled cars . They take all the work away from you in dealing with insurance and payments

He did a great job taking care of a couple of dings on my wife's car. We went from four to almost…read morenone as three were totally repaired and one he said he would only be able to do so good and then he did great.

I leased a 2022 Chevy Equinox in August, 2022. Two weeks later some asshat slammed his car door…read moreinto mine (while I was in the office at work) and created a dent. Not a big dent, but it was literally a Brand New Car and some idiot decided not only to dent it, but to not leave a note or anything. The dent wasn't, like, huge or anything, but it was on the driver's door, so every time I got in the car I'd see it. After enough time passed and I had enough extra cash, I decided to get it fixed. I drive by the Dent Doctor pretty regularly, so it was a no-brainer. I emailed the Dent Doctor a couple pictures of the dent and they sent me a ballpark quote of $150 to fix it. Easy enough. They generally book a couple weeks out, so when my appoint came along I was there at 8:15 a.m. Kaden was busy working on someone else's car, so I said "Hey, I can just sit and wait". He said there was no need, that the other car could wait, and by 8:25 my car was in the building being worked in. I figured it would take an hour to an hour-and-a-half, but I brought my laptop so I could work while the dent was being tended to. They've got a small waiting room in the lobby with a table and a couple chairs. I didn't need a lot of room to work and that was just fine. Imagine my surprise when, at 8:55, Kaden walked out and said "Ok, you're all set!" Holy WOW! I was not expecting it to be done in, literally, 30 minutes. I settled my $150 repair charge and I was on my way. Total time on site was less than 45 minutes and there is, 100%, no sign of the dent any more (see my Before and After photos). I know it was a 'me' thing more than it was a necessity and didn't impact the care at all, but it tasked me, so I had to do it. Besides, it was only $150 to make the car look like a million bucks again. Thanks, Dent Doctor! I know who I'll be calling on if I need a dent fixed again!

My car was damaged and needed repair I was referred by a neighbor and was pleased with the service…read moreand accommodations that I needed due to personal circumstances. He was very accommodating. I even add to take it back part of my window sealant had come down took it back and it was handled. He got my car back to looking like a new car and even touched up my door. I hope I will not need them again anytime soon but I will definitely recommend them if needed. Value good for the damage I had done and I appreciated his honesty from the time of the estimate to completion of work.

Donny is a miracle worker with a time machine!…read more My car is as good as new, thanks to Don Otts Auto Body! I had some minor front end damage and needed a wheel well cover replaced. At first, I mistakenly took my car to another shop (affiliated with a local Toyota dealership, use your imagination) for a quote. It was a battle just to get them to look at it because their online appointment system offered me a Saturday time that didn't exist and when I called, I had to call back multiple times until someone picked up in the shop. On top of that, I was obligated to wait a week before they would even look at it. Long story short, I was given a quote and left feeling unsatisfied, but I booked a date for repair and paid for the parts. During the time I was waiting for the date of my appointment to arrive with the Toyota dealership body shop, I had my oil changed at Smith Imported Car Service in Louisville. I told them about my issues, and they immediately referred me to Don Otts. Right there in the waiting room of Smith Imported, I called Don Otts and set a same-day appointment within less than an hour. Could not be easier! I brought my car over to the shop that day and had a quote, along with the bad news about my previous quote (a lot of after-market parts that were not for my make and model.) Without compromising on quality, the price Donny gave me was competitive along with a promise to use only Toyota parts. Donny had to go out of town for a week, otherwise I could have left my car at the shop for repair as soon as my parts came in. (Contrast with the Toyota dealership body shop where they said I would be lucky to have the work done by early November when I visited in September.) Here's the "happily ever after." Once the ordered parts came in and Donny gave me a call, I had my car back in just 2 days. It was looking beautiful and shiny again. I swear, these guys have a time machine. They're super professional and nice to boot. You can't go wrong with Don Otts. Don't waste your time on other places, and just call them first. Truly above and beyond.