I absolutely love Amy and everyone at Cloud City Supply! Amy is incredibly knowledgeable, and it's…read moreclear that she and her team genuinely care about helping clients find the products that are the best fit for their needs. I've discovered several favorites through their recommendations. After trying just about everything for sleep, Lights Out has been a game changer for me. I sleep well and wake up feeling refreshed--without any grogginess or that disconnected feeling the next morning. I also enjoyed the Chill Pills as a relaxing way to unwind after a busy day, but my current favorites are the Tillmans Tranquils Gummies. The Sour Apple flavor is my go-to for weekends when it's time to relax, recharge, and leave the stress of the week behind. For everyday use, I absolutely love the Tillmans Tranquils Mango Gummies. With only 2mg of THC, they're pretty much my daily go-to. I can take them anytime during the day, and there's no feeling of being high or impaired in any way. They simply help take the edge off, keep me in a positive groove, and make it easier to leave the stress behind while staying focused and productive. If you're looking for a friendly, knowledgeable team that takes the time to educate and guide you, I highly recommend Cloud City Supply. Amy and her staff are fantastic, and I've had nothing but great experiences with both their service and products.

Great prices, amazing service and the variety of products is also a huge plus for our family…read more Love this place!!

Great staff, good knowledge of everything they sell. Not a huge collection but enoughread more

I've been coming to this location since it first opened which is something like 10+ years ago and…read moreeach time I come I spend several hundred dollars. Back then they had a great service, great employees, great management, great selection, and great prices. Over the years the product selection started shrinking and they stopped carrying my favorite brands and products, and the website became super buggy. Now they have changed management again and I think they got bought out by a corporation called STIIIZY. STIIIZY AS A BRAND AND AS A COMPANY IS PURE TRASH AND SO IS THE NEW MANAGEMENT! The product selection is terrible now and half the time they say they have things in stock online and then when you go to the actual location they are out of stock. The products are overpriced and less potent with a small selection and all the best brands like Costal Sun, Maven, Fig Farms, ABX, etc. are no longer carried just so they can promote their lousy STIIIZY products. The website is super buggy and constantly redirects itself in a loop between the actual 7th St. store location as the supplier and STIIIZY itself being used as the supplier. Prices seen online for the same item are different depending on if you're buying from the actual 7th St location or through STIIIZY even though they're the same place, which is super confusing. The website always has trouble with online coupons and promo codes. The staff is usually polite but a lot of the employees don't seem very intelligent. Half of them look like they've been stoned the whole day and they can't even answer basic questions, they are super slow and look totally dazed and confused. Here's a thought, be professional and don't smoke at work! The staff can't seem to count the items in orders properly so you're likely to get orders with missing items; worst of all is that when there are issues/problems or major inconveniences the staff and management will do nothing to help or make up for the trouble. My last three orders placed online were incorrect and missing items. In the past, on several occasions they gave me the wrong change or gave my order to someone else. When you buy STIIIZY items with a set weight, like a 3.5 gram or 7 gram package of flower the actual amount you get is far less. I've had 3 times where when I weighed out a brand new 7 gram pouch of flower it was actually around only 5 grams so STIIIZY is basically shorting and stealing from their customers. Last time I ordered online for an in person pickup I ordered 10 items and had to call 3 times to get an update on my order and when I was told it was finally ready & I arrived to pick it up, it was missing 5 items. How hard is it for their high-as-a-kite employees to count to 10! Then they said sorry we're out of the items you wanted... Well that's why I ordered them hours ago when they were in stock but since the staff is often stoned, they can't focus on their jobs and pack/fulfill orders properly or in a timely manner. To make matters worse when I told the bud tender who was helping me that 5 items missing from order is not cool he started to give me attitude and push me out of his line. UNACCEPTABLE! I told the manager how bad my experience has been and how downhill everything at this location has gone, he said many people have complained about the same things and that he can't do a single thing to make things better. No discount or credit, no complimentary item for the bad experiences, not even an apology. STIIIZY/CALIVA/their management and employees are all incompetent and inept. The way this business is being run is absolutely pathetic and it needs to get shut down. After being a devoted and loyal customer for 10+ years who has spent thousands of dollars here, I AM ABSOLUTELY DONE WITH THIS PLACE! THIS PLACE IS A JOKE AND NOT WORTH THE HEADACHES AND DRAMA. I'd be willing to pay twice as much somewhere else to never have to deal with incompetence of STIIIZY/Caliva again. Corporations really do ruin everything and STIIIZY took a damn fine dispensary and completely screwed it up and that's why I hope this place goes bankrupt because the corporation totally deserves it. Trust me, find a different dispensary because this place is an utter asinine failure.

DO NOT GET SCAMMED! This place claims to offer 24 hour delivery, I spoke with the (631) 846 - 0472…read morenumber associated with their Yelp page and as soon as they received my money I was blocked and no one ever showed up. Solid $250 lesson for me but hopefully this review will save the next person from being scammed

From the owner: we suppliers of top quality mmj all over we got varieties…read moreof strains also got Here are some of our recommended products for our clients (Patients and smokers) We also have Wax,gummies,edibles,and Vape Pens.WhatsApp: +1(631) 846 0472

Huge shoutout to Brooke for always getting me right every time I step into the store. Love the…read morecommunity feeling and how friendly the staff is! Only thing I would suggest is maybe having a little music playing in the background to the shopping experience even better

I was delighted to see this dispensary open up near where I live. I usually do delivery from…read moreanother place but sometimes I like to go in. I came in on a Friday evening and it was moderately busy. I checked in at the front and when I walked in I was greeted right away. I knew what I came in for but wanted to see what else they offered. I gave my order to the guy helping me and he input into a tablet that sends the order to the back for fulfillment and they call your name when it's ready. As I waited I walked around and instantly saw something else I wanted. I approached the counter and the girl was nice to help me add it to my order, not an issue. I waited about 10mins for my order to be filled, not bad. They have a good variety and everyone who works here was nice. I would go back!

Updated Review - I'd like to thank Scott V., the GM at Airfield! He quickly reached out to me…read morepersonally and was able to make it right. He also hooked it up with a lot of samples. I'm definitely back to being a loyal customer.

I just had a seriously frustrating experience at this store. I placed a preorder totaling $57.17…read moreand handed the employee $57.25--eight cents more than the amount due. She refused to accept it because it was not "exact change." I repeatedly told her to keep the eight cents, but she still would not take the payment and had to ask her manager. She came back and continued explaining that they did not have change, even though I had already made it clear several times that I did not want any change back. First, how does a cash-based business not have change available? Second, why turn away a customer who is offering slightly more than the total and explicitly saying to keep the difference? What should have been a simple pickup turned into an unnecessarily confusing and frustrating situation.

Mad props to Budtender Savannah who is always respectful, courtesy and will take the initiative to…read moreserve you and pull your order if she sees you standing idle too long. I am grateful for her presence, always.

UPDATE | After my review was posted, my pickup order was declined yet my ACH was still charged…read more(documented and disputed with my bank). I also received five unsolicited calls from management attempting to move this off written record. I've been a loyal customer of Elemental Wellness for over a decade, but the service has sharply declined this past year, and today's experience was the final straw. What Happened: * I placed a delivery order scheduled between 12:00-2:00 PM and stayed home the entire time. * I received no text updates, despite requesting them in the additional notes. I received no call even though they stated that they did call me, and no one rang my doorbell for a delivery order. I received no email update that my order had been cancelled either, just that it was on time and would be delivered in the requested timeframe. * At 2:15 PM, with no delivery or communication, I called the store. The associate was rude, accusatory and claimed the driver arrived and called me at 12:38 PM, which never happened. I received no call, no text, and no doorbell ring. I did receive an attitude, hella "sorry's and reprocess the order yourself." I reprocessed the order myself, I requested a supervisor and spoke with Sylvio, who assured me the order would be reprocessed and that my phone number was accurately updated. Frustrated, I submitted a one-star review detailing my experience. After that, the order stayed in "verify" status for over an hour, which is far from normal. I eventually canceled and reordered for pickup, and the same delays and lack of confirmation happened again. This experience shows a petty and careless attitude toward customer feedback. It's clear that Elemental Wellness no longer values customer experience, and I'm extremely disappointed. I will be taking my loyalty and business elsewhere.

I liked the product. It was good and served my purpose. Highly recommend to others for them to useread more

Great staff and products. I was in and out in under 5 minutes and happy with the products they had…read moreavailable. Alyssa was very helpful and friendly.

Melissa helped me out today and she was very welcoming in setting me up after a long pause from…read morepurple lotus. She was very informative and helpful in the whole process of assisting me in making my purchase. If you're ever nearby, look for Melissa! She's the super friendly person that's running the cashier.

While in town for the World Cup I wanted to check out what San Jose had to offer. Found Purple…read moreLotus during a search of the area. Upon arriving, I found plenty of parking in the front and back. Security checks your ID prior to entering the building. The lobby has a welcome desk for new timers and another desk for online orders. Being first time, I was given all the details of being a newbie. FREE JOINT first visit! And the gifts keep coming on your next visits too! After all the exciting news, I finally entered the room with all the goodies. Greeted and provided knowledge of the place, brands and how to maneuver through the store. I used the kiosk to place my order. Similar interface to other stores I've been too. Staff was friendly all throughout my visit. I returned a second time, different staff but all with smiling faces. They have plenty of deals they offer daily. A wide variety of selections to choose from. Great experiences.

Super nice people... no pressure sales. Family owned. I had a good experience there. Came in to get…read morea vape and they guided me in the right direction for my needs.

This is our reliable and friendly home for all things smoke and vape. Service is friendly and…read moreprices are reasonable. Place is clean and owner is honest. I drive an extra mile to come here than other smoke shops. Call I before you go if you are buying cartons.