I had a cleaning & exam by the Hygienist Jordan. She was so personable & made my experience very…read morecomfortable. Dr.Sparrow did my exam. He is the kindest doctor ever. I appreciated the convenience of making my appointment online. I filled out all my paperwork/forms before my appointment so I didn't have lots of paperwork to fill out the moment I walked in the door. I ended up scheduling my whole family as new patients. I highly recommend Garden City Dental for all your dental needs.

They fixed my issue and I am very grateful. They were extremely nice about it…read more Tried deleting 1st review I was very frustrated at the time I posted

Dr Neil and his staff have always taken great care of my three daughters. They are cautious in…read moretheir assessment's making sure the treatment plan that is suggested is what is ultimately best for the patient. The support staff are very kind to the children helping to keep anxiety at bay!! We recommend Adventure Dental to everyone with kids.

Horrible place I got a referral for my son with sedation they refused and then pulled the wrong…read moretooth having 4+ that had to hold my son down to pull my sons tooth and it was the wrong tooth didn't push the abscess out and literally did nothing they where suppose to do. I will not go back to this place worst experience of my son and my life traumatizing for me to watch and my son to go through I would avoid this place at all costs! We ended up going to his regular dentist to pull the actual tooth and push the abscess out where I had to hold him down which was also traumatic but I didn't want to go back to this dental office for a repeat of their neglect and rudeness.

We brought our 2.5-year-old son to this office after calling ahead to discuss concerns about plaque…read morebuildup and a yellowish discoloration developing on his teeth. Since we do not have dental insurance, I specifically asked what services would be provided and was told the $305 out-of-pocket fee would include an examination, cleaning, and fluoride treatment, with the appointment lasting about an hour. Before booking, I made a point to confirm that a cleaning would be performed because other dental offices had told me they would not do cleanings on children his age. I was explicitly assured that they would. Unfortunately, that is not what happened. The entire appointment lasted only about 20 minutes. Instead of the cleaning we were promised, the dentist simply brushed my son's teeth and told us to brush multiple times a day, then explained that the yellow discoloration was normal. No actual dental cleaning was performed, and the fluoride treatment was not provided at all. When I questioned the charges and requested a refund for the cleaning and fluoride, I was told they would not refund the cleaning because the dentist had brushed his teeth and provided advice. They charged $110 for what amounted to a brief tooth-brushing and instructions that any parent already knows. That is not the "cleaning" that was described when I scheduled the appointment. They eventually said they would refund the fluoride charge because it was never performed, but only after I spent time on the phone, was hung up on, and had to call back to resolve the issue. The biggest issue is the lack of transparency. Had they accurately explained what services would and would not be provided for a child his age, I could have made an informed decision before spending hundreds of dollars. Instead, the communication was misleading, the charges were excessive for the services received, and the handling of the refund was unnecessarily difficult. Based on my experience, I would not recommend this office. If you're looking, I would suggest considering Willamette Dental instead.

Horrible communication was supposed to get a crown and they did a root canal with no prior warning…read more Screwed up the billing. They now owe me a credit. I 10 10 do not recommend

It's been a few years since our insurance billing issues, so I thought I should update my review…read more We haven't had any more issues with them billing our insurance since then. They have dropped some coverage with certain insurance companies, but luckily ours wasn't one of them. They have also had a lot of dental hygienist turnover the last couple of years, but they seem to have a full staff again currently. That's been tough for us because we had been spoiled with having the same hygienist for years and got to know them, which added extra comfort to an otherwise stressful experience. I've never enjoyed going to the dentist, but seeing a familiar face had helped ease my anxiety. We love the relaxing spa vibes in this office. It feels clean and comfortable, but not overly clinical like some dentist offices. They offer beverages in the waiting room, which also has a couch and fireplace, making for a cozy environment. We also appreciate that they can make a crown while you wait and watch a Netflix movie. It's nice not have to wait a week for a third party to make the crown and leave the dentist office with a temporary. The in-house crowns we're not something we've experienced before, so that's a huge plus! Overall this is an exceptional dentist office. They have a nice relaxing environment and have the capabilities of performing most dental services in-house. We would highly recommend.

My 8AM appointment was easy in & out. Cleaning & exam. No waiting, no nonsense…read more Good to go!

Just had my wisdom tooth pulled and I had a lot of anxiety. Dr. Winfield and his staff were…read moreamazing. They were calming and kept everything light hearted (yet professional) and talked me thru the entire process and were patient and kind. I was told the most painful part would be the numbing of the roof of my mouth but even that didn't hurt. Honestly the worst part was my own anxiety going in. Hours later I feel great and a mild ache which is nothing compared to the tooth pain I was feeling that brought me to the dentist to begin with. A huge Thank you!

Still havent been back... but that person affiliated with them somehow continues to harass me…read morethrough private messages regarding my honest review. So not only is the staff rude, and unqualified but they also have someone who takes it upon themselves to continually barrage people who leave less than stellar reviews for the company. Sad.

Most careful and caring dentist I've ever been to. Dr. Frantz is transparent, upfront and very…read moreknowledgeable. The hygentists are well trained and work with care.

Terrible. Way too expensive and they don't notify you of your out of pocket costs. I dot two…read moreseparate bills for the same service. Both were too expensive but one was a ridiculous amount.

They overbook themselves and then expect you to be ok waiting 2 hours for a 10 minute procedure…read more And to make matters worse they don't even care to advise you of their practices ahead of time. Not everyone can afford to miss half a day's work and pay for their lack of clear communication. Lack professionalism for sure.

The clinic is wonderful. The people working there are very kind and pleasant and treat you with…read morerespect. I recommend this clinic.

I had the best experience ever. Every employee was great and very personal/personable. I'll now…read morehave this office as my forever dentist. From beginning to end the experience was the best ever.

From the owner: We are committed to providing quality healthcare to families located in the VANCOUVER area and…read moretreat patients of all ages. We provide comprehensive solutions for our patients' oral health needs. Believing in the importance of listening to our patients, we take the time to truly understand each person's needs, goals, and lifestyle. By understanding our patients' objectives we can provide solutions that will improve their health while transforming their smile into something bright and beautiful.

I was a patient back in 2019. I went to Gretchen when I was unexperienced in dental and I went…read morebased off location and reviews. I have recently become a dental assistant and work in an amazing office with caring and competent dentists. It was at my own place of employment that I learned from a Invisalign rep. that not only was my treatment never finished but I was also charged the most money an office can charge for the product. I was left with an overbite and front tooth still turned out. I was never given a final retainer but instead sent home with cheap, thin, 22 Invisalign trays ( That's supposed to last my lifetime ) that had been adjusted to still accommodate a rubber band ( Because my treatment was not finished ) . When I confronted Gretchen's office with this information they stated they would not help me but would refund me $2,154 of $7,500 I payed so my office could fix THEIR issue. They wanted to put it on the office I work at now instead of acknowledging they did not finish treatment and they never gave me what i rightfully paid for which is the final retainer. When you buy the Invisalign product you buy the whole package. Trays and retainer in all . Gretchen charges you twice for something you already bought when it comes to upselling you on the Vivera retainers. Gretchen would rather pocket 200 dollars ( that is all she is saving! ) when she screws over her Pt end of treatment care. I would have NEVER known my TMJ issues are from unfinished treatment or that I even NEEDED a retainer. I was made to believe the Invisalign trays were enough and that my treatment was finished. I cried when the doctors and Invisalign rep didn't believe me when I was stating I was not in active treatment anymore and that I was finished back in 2019. I have along road ahead of me to fix the issues created from the lack of treatment I received from Gretchen and the staff this office. I have reached out to the better business bureau and other avenues as well. I am not the only Pt she has left untreated and leaving Pt's paying for something they never received. Especially when her main cliental is kids. She setting kids up to fail when it comes to their oral health and that is devastating and she is over charging parents at the same time. And the assistance who do most the work are not specially trained. They make a little over minimum wage and do not need any special dental training at all. You can get better finished treatment for a lot less, anywhere else. Do your research! & IF YOU think you could be a victim of unfinished treatment please reach out to me @ faerie_sarah@yahoo.com

Dr Schnepper and the team are really great to work with. The office is very welcoming and they have…read moreprocedures in place to keep everyone safe during the pandemic. I moved to Portland near the end of my Invisalign treatment and Dr Schnepper was nice enough to finish up my treatment. The entire staff was super friendly and happy to answer all my questions. I was able to get my retainer created the same day and am super happy with my new smile.