It's been a few years since our insurance billing issues, so I thought I should update my review. We haven't had any more issues with them billing our insurance since then. They have dropped some coverage with certain insurance companies, but luckily ours wasn't one of them. They have also had a lot of dental hygienist turnover the last couple of years, but they seem to have a full staff again currently. That's been tough for us because we had been spoiled with having the same hygienist for years and got to know them, which added extra comfort to an otherwise stressful experience. I've never enjoyed going to the dentist, but seeing a familiar face had helped ease my anxiety. We love the relaxing spa vibes in this office. It feels clean and comfortable, but not overly clinical like some dentist offices. They offer beverages in the waiting room, which also has a couch and fireplace, making for a cozy environment. We also appreciate that they can make a crown while you wait and watch a Netflix movie. It's nice not have to wait a week for a third party to make the crown and leave the dentist office with a temporary. The in-house crowns we're not something we've experienced before, so that's a huge plus! Overall this is an exceptional dentist office. They have a nice relaxing environment and have the capabilities of performing most dental services in-house. We would highly recommend. read more

My 8AM appointment was easy in & out. Cleaning & exam. No waiting, no nonsense. Good to go! read more

Great clinic overall, the staff and Doctor are very knowledgeable, friendly and professional. You are treated with respect and given the care and attention needed. I highly recommend Aadland Dental. read more

would not listen to me in pain, dentist would not listen to my pain at 2 apptointments. One would assumes a dentist would be caring and competent, especially as the owner of her own business, I would run far from this place read more

From the front office to the hygienist, Whitney who did a great job on cleaning my teeth to the doctor that looked at a tooth issue I've been having, my experience was hands down the best I've received at any dental office. Their equipment is state of the art and I can't get over how upbeat, nice and knowledgeable everyone was. Definitely won't be my last time there. read more

I made a new appointment for myself and my partner as a courtesy to my partner given how much time it takes to make doctors appointments these days. They said there first available was 9 months from now. I asked about a cancellation list and was texted hours after the call with a visit a week later for both of us. I accepted. I called the morning of my visit to ask about their TMJ services and the person I talked to couldn't answer any of my questions. They also repeatedly asked me about why my partner had not filled out his new patient paperwork, as if I am his mother. I told them they could reach out to him but I wasn't sure. Unfortunately the day of, I had a massive migraine. I called to cancel but got a lunch voicemail so sent them an email and asked to be put back on the cancellation list for a specific time frame since they still didn't have any appointments until 8.5 months out. They told me I would have to call every single day to find out if there was an appointment because of the "circumstances surrounding today" ie me cancelling due to acute illness. Also, they asked me if I was cancelling my partners visit even though I made no mention of such, once again as if I'm his mother. I'll be taking my business elsewhere. TLDR, if you're chronically ill or want flexible scheduling, look elsewhere. read more

Aadland Dental - Cosmetic Dentists Near Me - Vancouver, Washington

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percent the best dental office in the Vancouver area.. never have had any issues always have been treated with respect. They changed my world with a new smile and thank them everyday I look in the mirror.. so grateful!! read more

Aadland Dental - Cosmetic Dentists Near Me - Vancouver, Washington

I'm new in Vancouver, WA, and decided to go with Aadland dental based on the reviews; a big mistake. They checked my benefits and were told that all was good; another mistake. After waiting for over 3 months (the delay was totally justified based on the current circumstances) for a cleaning appointment, I finally had my appointment. First impression: The front staff could use some training in hospitality. My dental hygienist and dentist were professional and friendly. Today, I get a bill from them stating the exam was not covered when everything was run before the appointment and was supposedly fine! I spoke with Ashley who was rude and short and kept insisting that the exam was not covered because it was done somewhere else within the last 6 months and there was no way for them to know beforehand. What's the use of collecting someone's information in-depth and running it before the appointment when none of it's guaranteed to be true? A lesson was learned, although, the hard way. I sure will stay away from this deceptive practice. read more

Aadland dental is by far the best in Clark county, everyone in the office has so much compassion. They care about you from the time you walk in the door till your done with your appointment. The Dr's care so much about ALL their patients and their hygienist's. I would never pick anyone else to take care of my teeth. read more

We drove here from Florida to spend the summer with our grandkids. While here, I felt some discomfort and asked our daughter in law for a dentist reference. In microseconds, she said Aadland! I made the call and within 2 days I was in the chair and receiving the best dental care. Their incredible high tech equipment discovered that I needed a crown. So I came back the next week and they blew me away by manufacturing a perfectly fitting crown within an hour! Equipment is one thing, but the amazing staff's ability to explain and apply was terrific. What a combination...incredible staff with a drive to make my visit the best and equipment to insure the product fits to a tee. Since we come to Vancouver every summer, Aadland Dental will be our dentist of record! read more

"There are 1500 dentists in Vancouver...Please folks...find another!!!" We have been patients since this clinic opened- 10+ years! My husband was told by the dentist, while he sat in the chair ready to begin getting a crown "There are 1500 dentists in Vancouver... go find yourself one" and she walked out. No procedure!!! . My husband was just asking questions about the procedure and what things mean (since we have been patients for over 10 years) and she walked out on him. The assistant took the bib off of him and said he disrespected the dentist and he needed to leave. HE was STUNNED but most of all so humiliated beyond belief. There are two sides to every story- here are our two... after 10 years... He called when one of their "homemade" crowns broke over the weekend asking for the dentist to call him back several times as he did not know what to do. NEVER got a call back... she said "she was at her cabin and out of range and he did not look like an emergency." Then he walked in on Monday with a sore mouth and she ground the tooth down to the nub and said he needed another crown. So he was there to get one, simply just asking her questions about the process and she walked out on him. Seriously- no angry words were shared. He was just in the middle of a conversation when they told him to leave...because he was asking questions about it. They told me after I had the WORST cleaning of my history there, that I had a "perio " cleaning" and was a "Perio"patient ... not a "regular" patient. I had no idea of the difference so I spoke to DR Aadland about how I felt and she made it right by giving me another cleaning at no charge. They made it right and cleaned my teeth perfectly after all of that. Never before was a cleaning a problem. The work that Dr Aadland does is phenomenal but after being long time patients and referring people to them with these kind of outcomes... how humiliating. Aadland dental- Take the plaque down in your waiting room about us, the patient. and put this up... "There are 1500 dentists in Vancouver folks....go find another one". Thanks for the advice... Aadland Dental. Thanks for leaving him with a sore sore mouth and a tooth that is a nub. NEVER again will you treat us like dirt. read more

Sarah Tyler, RDH did my teeth cleaning. She explained everything she was going to do first, gave me several options for pain management, and was very thorough in her work. Her precision and soft touch made the task so much more comforting and her explaining what she's doing as she's doing it made the experience that much better. Then Lenna Ostenson, D.D.S., came in to take care of two of my molars that were too close together. She expertly and with the same care and detail as experienced with Sarah, got the problem solved. All the staff is wonderful and so nice. I am so happy I switched. What a difference it makes to work with people who truly know exactly what they're doing and actually care. Thanks for the great job Sarah and Lenna read more

I went to this place because of the reviews. My appointment was with dr lenna ostenson. She was talking to her assistant the whole time and she didn't explain to me what she did. I ended up with so much pain and doing a root canal at another place. And they kept calling me for crown at their place. I never went back. They told me my insurance is not paying anymore because they overpaid. I went to other dentist and it was a different story. They just care about money and not patients. I don't recommend. Compare price with other places. This place is not honest read more

Went here to save a few bucks on a dental implant. Was given three different estimates from three different staff members. In the end, I did save about $500 off my regular dentist, who is near retirement. I was hoping to find a new regular dentist, but this isn't it. They have a fancy new machine that build crowns for implants, but no two staff members could agree on how the procedure would go. One said that the whole thing could be done in one appointment, but it took two. The worst part was that Dr. Aadland had a terrible time attaching my implant, and at one point left me in the chair for several minutes with equipment still in my mouth as she went next door to consult frantically with an oral surgeon. I hate to stereotype, but I had the same problems here that I have had with other female-owned businesses. Too much talk about how great their business is, and too little emphasis on the actual product, in this case dentistry. A quasi-holistic approach to dentistry is all well and good, but some of us just want quality dentistry and really don't care about how the dentist's dog is always there to calm people. The seminar, presentation or whatever the hell was going on in the crowded waiting room on the way out was rather off-putting. The whole approach was rather inadequate in an office where the dentist clearly doesn't communicate well with staff. My experience was not even close to pain-free, and Dr. Aadland seems to be in need of additional training in basic dentistry. Overall, a disappointing experience. I continue to search for a truly good dentist as my current provider nears retirement. read more

We sure love Aadland Dental! They make us feel like family and the office is so modern and high tech yet still amazingly cozy and comfortable. I used to have a fear of going to the dentist, but now I truly look forward to it!! read more

I am 73 years old and have had dental work done with very good dentists over time, BUT this team of dental specialist is the very BEST I have EVER had, bar none!! Great team work, great atmosphere and almost the most fun I have had at a dentist!!! read more

Super impressed with this dental office! Everyone was very nice, knowledgeable and the equipment was top notch. The goodies they send home to are awesome! I'm so excited to of found them! read more

Aadland Dental - Cosmetic Dentists Near Me - Vancouver, Washington

Love my dentist! Been seeing her for a few years now and have always loved going. The first time I went in it had been almost 8 years seeing a dentist and I was scared. They put me at ease and were gentle, but most importantly didn't make me feel guilty or embarrassed or harp on me for how long it had been, or for the shape my teeth were in. The office is comfortable and well designed too which helps to have a positive experience. read more

I've been seeing the doctor for a few years now, and I am completely happy with her performance. The new office is great, not to mention much closer to Portland than the Battle Ground one. The waiting room is small but not cramped and surprisingly relaxing. It boasts a flat screen TV, beverage area that also has fresh fruit and a case for retail items--from which I've bought a toothbrush. The work area is divided into individual sections, so that you don't have to see any other patients in the office getting work done. The hygienists are great! They always remember me, what's going on in my life, and make me feel welcomed. They are thorough in their cleaning while being gentle, specifically Erin takes the time to explain what she is doing and why--which helps me better understand how to adjust my habits to ensure proper dental hygiene. Dr a. is fantastic--I couldn't ask for a more thorough and friendly dentist. She has performed one filling that I can recall--and it was painless and quick. I would recommend Aadland Dental to any of my friends and family wanting proper dental care. read more

Being a dental chicken due to past dental work, I have been hesitant to book a dental appointment for more than a few years. My fears however proved groundless as Dr. Aadland and her staff were very caring (no lectures about not keeping up with regular exams) and very supportive; they actually leave YOU in charge and work hard to make sure YOU are comfortable before proceeding. If you have any fears of dentists, then I HIGHLY recommend making an appointment with Dr. Aadland and her wonderful staff and let them relieve you of those fears. Speaking for myself (again, truly a dental chicken), I know I have finally found a great dentist. read more

Love these ladies! Beautiful practice. They have top notch technology and best and they take my insurance. I feel they really care genuinely about me as a person, not just a patient. read more

I just had the best dental experience I've ever had. I needed to replace two fillings and get a new crown. This was my second time there. The staff is terrific. They have Netflix so they put on a movie above my head and I wore earphones. While the dentist drilled away, I watched a movie and by the time it was over, she was done. The facility has the latest gadgets so my crown was made right there. I was only in the chair two hours for all. No temporary crown; no going back. They really are state-of-the-art and know what they are doing. read more

This place is great. They are fast, gentle, professional yet personable, and have a great, clean, updated office. I have to say, what really sets them apart is the use of the flat screen TV during procedures. It is a GAME CHANGER for people with anxiety during dentist visits. I'm not normally an advocate for staring at a screen, but while getting a cavity drilled? Definitely! I'm actually looking forward to my next appointment! read more

The doctor is amazing! And the staff is exceptional! You get chapstick and flavored floss! I'm usually nervous to go to the dentist, but I left smiling and happy. They put me at ease. The hygienist is really amazing at her job and seems really passionate about it! read more

I really wanted to like Aadland Dental. And, in many ways, I did like Aadland dental. The Pros: - State of the art technology (Netflix during a filling?!) - Clean, friendly office environment - Female dentist (something I was looking for in particular because, unlike a previous commenter, I actually specifically seek to support women-owned businesses) However, I am disappointed that my experience ended very negatively, as a result of the billing process completed by Aadland, as well as the experience I had today with their office manager. The story goes that in 2015 my husband and I visited Aadland to have a few procedures done. I was new to this dentist and new to my dental insurance, but I wasn't given any breakdown of coverage by Aadland. Additionally, I was never shown an estimate of charges for booked or completed procedures. Ultimately, after my husband and I had completed 4 appointments, I asked a woman at the front desk how much I owed, to which she exclaimed, "Wow, nothing! You must have a great employer- Your insurance covered everything!". The excitement and friendliness is the main reason I remember this comment and interaction very clearly, even two years later. Fast forward several months, I received a call from a collector, stating that I have an unpaid balance of approx $200. As someone who takes my credit/debit very seriously, I was very alarmed and contacted the office immediately to confirm. It was then that I was told that I had an unpaid balance from my visits. When I explained that I had no knowledge of the balance (read above), I was promptly told that I had received several bills in the mail. Now, this is definitely my bad, as I routinely throw out mail that I anticipate being junk mail, which I likely did in this case. Even still, I never received and email or phone call from the office, to which the office manager stated they were not obligated to do so (true, but still). I immediately paid the account in full. The main reason for my upset is that I recently reached out to Aadland dental in hopes of correcting this on my credit, as it is financially impacting my family through a home purchase. Despite my explanation, I was met with condescension (please don't call me "sweetie"), inflexibility, and what can only be described as callus vindictiveness. It was clear that the office manager could not and did not believe my explanation, and Dr. Aadland herself said that it wasn't something they were willing to ask the credit reporter to remove (I can only assume on principle). I basically begged that they reconsider, and I was flat told "no". I post this so that others can make sure this doesn't happen to them. Be sure to ask for an estimate of all services, before they are performed, and ask to pay up front (the latter of which I did). Even still, be sure to question anytime you are told you don't owe for a service. And (as a good general piece of advice) don't assume you don't owe money and open all your mail (my clear miss). Needless to say, this $200 late payment will cost me thousands in the long run. And Aadland dental definitely played a hand in this by not providing information upfront, as well as giving misinformation upfront (whether they believe this to be true or not). read more

I love you guys! All the latest technology and cool gadgets! Which makes my day and process better and more what you "could" call enjoyable for the dentist. thank you for always taking such great care of me, it doesn't go unnoticed and is much appreciated. See you guys soon. If your looking for a really great dentist and great place to get your teeth taken care of, look no longer. Can't say enough great things about this place. read more

Love, love, LOVE Dr. Aadland. I got lucky when I decided to give her office a try when I moved to this area. My husband and I are both loyal clients. read more

Yay, a dental review! Yay, a POSITIVE dental review! Now I wouldn't want to give a review without experiencing a filling, so I held out before writing this review. See how self-sacrificing I am for you, my fellow Yelpers?? Thank you, tip jar is by the door. :) This was a positive experience, from beginning to end. I had heard about Aadland Dental from my boyfriend, and, after a not-so-positive experience at my previous dentist, decided to try Kristine with my next cleaning. They are located in Vancouver, not far off I-5, and easy to find, especially in their new location. Though I usually try to locate medical services close-by, for a good dentist, I'd be willing to drive half way to the moon...and this is totally worth it: only about 20 minutes from where I live in NE Portland. Boyfriend, you earned major points with this recommendation. :) As their new office was still in the process of being built, my initial cleaning was in their 'old' space. The hygienist was thorough and friendly, and very kindly spaced her conversation with the times when her hand was not in my mouth (a pet peeve of mine, so great job!). Kristine was very friendly as she checked my mouth for the inevitable cavities. Their temporary space was in an older office. but they'd done a great job of updating the area with soothing colors. By the time my inevitable filling rolled around, they had moved into their new office, which is beautiful--Kristine had had a lot of input in the design of the space, and it is very spacious and full of light. Their equipment is all new technology, some of which was completely new and different to me, and all of it improved my personal experience. I'm a bit phobic when it comes to needles, and always tell the dentist before they go to work. Kristine gave me quite possibly the best shot I'd had in the last 10 years. She was very patient, took her time, and reminded me to keep breathing as I freaked myself out. :) Thanks, Kristine! The actual fillings were no trouble whatsoever, and I didn't feel a thing during nor afterward. Another positive element of the experience was that Kristine did not try to upsell me on anything. This was different than several of my previous dental experiences. I told her (on my own) that I was interested in a new mechanical toothbrush, she recommended the cheaper model, as I have a small mouth (contrary to what my older brother claims). Thank you, Aadland Dental, for restoring my faith in dentists. I'll be back...though hopefully only every 6 months or so! read more

Amazing dentists and staff. I have been going here for a few years but haven't had any reason to put out the review until today. My two boys unfortunately had 6 cavities between them. The dentist called my cell in the evening, when she was home and not working just to check in my kids and make sure they were doing ok. She answered any questions and just went above and beyond to make sure the kids were healing! read more

These people are simply angels. Lena and her dental staff were super personal, efficient, caring and professional. They went above and beyond for our family and our Ukrainian host child who needed some serious help. We will forever be grateful for their service. read more

Everyone hates going to the dentist, especially when they need ... wait for it... not one, but TWO crowns. Awesome. So I just had to have another crown last year, and it was a horrid experience and I hated the dentist who was with Cascade Dental. Which led me to Aadland. I just randomly found them online and it was the first place with an available opening. The office was very nice. I liked the rooms as they felt more separate than most where you can see and hear others. Or hear them mumbling. The view was nice with windows out to a fenced area landscaped with rocks and a water fountain. They offer blankets, Netflix shows on a nice flat-screen TV and great noise-canceling earphones. All the staff were great, and the dentist top-notch. She explained everything that was happening, going to happen and made sure I was comfortable. I didn't feel rushed or feel like she was rushed either, which I have always felt at every other dentist. I also liked some of the little touches like the constant application of chapstick. This was the very first time I've walked out of a dentist office without dry cracked lips from my mouth gaping open for hours. No dry lips at all! It may be a girl thing, but it's also just a nice added touch. It makes clients feel like you care. So I found my new dentist. Just in time because I need even more work since all my teenage fillings are deciding to deteriorate at the same time! read more

I was a patient for 8 years before moving out of the area. This team is top-notch, having the latest equipment. One of the best things about them is that the don't try to up-sell you into hours of "deep cleaning." They just do their job with excellence and you go on your way. read more

Aadland Dental is the best! The staff does their best to make your dental experience a warm and inviting one. They make you feel like you are right at home. Not to mention Dr. Aadland who treats you like family. She provides the best care for her patients while making them feel extremely comfortable. If you are looking for a wonderful dentist that you can trust to take care of you, and do great dental work - look no further! Dr. Aadland and her staff are the best! You will not be disappointed! read more

This place is amazing! I brought my daughter here because of horrible pain she was experiencing that her regular pediatric dentist couldn't seem figure out. I desperately needed a second opinion, and my mother in law recommended Dr. Kris. Aadland got her in right away, checked her out, and found the source of her pain. My daughter is HIGHLY afraid of needles (who's not), but Dr. Kris was so patient, kind, and skilled that, after the anesthesia, my daughter exclaimed, "That didn't even hurt mom!!" I almost choked on my coffee because I never would have thought I'd hear those words at the dentist! They fixed her up and her pain was gone. I can't explain the relief for my daughter and myself as we had been up the last few nights with the pain. Dr. Kris' work was excellent and solid. Even from the moment we walked in and greeted by the front desk, we felt cared for, listened to and comfortable. I highly recommend Aadland Dental! read more

Love this office! Have been patients for a year now and all the women at this office are professional and friendly. Dr. Kris is wonderful!

Dr. Aadland and her team are awesome! The environment is clean and trendy and the people are friendly. I chose my dental insurance based on being able to continue going to Aadland Dental! read more

I went to my most favorite dentist today and my hygienist Sara is awesome, she was always making sure that I was comfortable. She is gentle and extremely caring and helpful to better teeth. Thank you very much Sara, your awesome. read more

Doctor Aadland and her staff are simply the best! Kind and caring and what better dentist to have than a dentist that doesn't like going to the dentist! We have been going here for several years and there attention to detail could not be better six star rating read more

Dr Chris is the best Dentist that I have ever been to in my 65 years! She has saved my bottom front teeth that were damaged by a previous dentist. My family and I have been with her since she started her practice. She has the best equipment. She can make crowns while you are there. If you want the best in dental care and want to keep your teeth, you should visit her office. Best care available! read more

Aadland Dental has been wonderful. I used to get nervous for dental checkups, but the staff is gentle, caring, and knowledgeable. The office has an almost spa like feel that puts me at ease. During my fillings, the hygienist frequently applied chapstick to my lips and made sure that I was comfortable. read more