Dave was absolutely INCREDIBLE in his assistance to us. Brian too was beyond helpful, especially…read morewhen Dave was travelling. We could not ask for better materials or more professional people to work with. Our pool redesign looks breathtaking! We've received so many compliments. We sit in front of it every morning with our coffee before starting our day. It brings us such peace. We could not have chosen better partners to work with. Highly recommend them! We will continue using them moving forward with our home renovation. Thank you so much Dave and Brian!

Worst renovation experience in my lifetime (and there have been several bad ones, especially here…read morein Hawaii). Probably spent around $250,000 to renovate the pool area at my house and they never finished the job. Best I can piece together, after stringing me along for six months waiting for tiles to complete the project that never came, is that the pavers they sold me are no longer available. I must have been sold a "clearance item" without even a clearance price tag (not that I would have chosen to buy closeout products for exactly this reason). My only recourse now, since I cannot get the pavers to complete the project, is to rip the whole damn thing out and start over -- and hope the next contractor is more reputable.

If you're looking for quality plywood, look no further as Plywood Hawaii has you covered for all of…read moreyour custom woodworking needs. Custom builders rely on high-quality materials so their special projects will meet their customers highest standards. Centrally located in Mapunapuna across the canal from Servco Toyota. They have plenty of parking to help load your small or large projects. Note: forklift drivers available if needed. They carry an extensive selection of products, including a special line of pre-finished plywood. Something that you won't find at any of the big box retailers. You can't beat the overall finish of the wood. Once you walk in, you'll immediately notice how clean and organized this establishment is kept. You know they have high all-around standards. Their shelves are clearly labeled and all pre-finished wood is properly covered with a thin sheet of protective plywood. Their high standard also trickles down to their friendly associates who are all willing to help and answer your questions.

This place has the best customer service, the best selection of plywood and even hardwoods…read moredimensional lumber of any where I have been. Connie and her entire staff are dedicated to provided quality products to all of their valued customers. This family owned business really shows that they care about their customers.

Very kind crew. Quality products and not as expensive. Was tired of Home Depot patch material not…read moreworking well so checked them out. Happy customer

I love this store. Joe was super helpful and knowledgeable in everything we needed. Considering I…read morewasnt actually sure what I needed as I was just being the errand girl for my son who needed to buy stuff for his project in UH, she was a savior. After we finished with our purchase, we needed another item that they didnt have, Joe gave us suggestions of other stores that might carry it and even called one of them to check for us. 5 stars for fast, efficient and friendly service. Thanks.

Great service and advice. Ramsey asked me about my project and ideas carefully. Needed something…read morethat was in stock as timing was an issue. Made a very creative recommendation that exceeded our expectations. Completed on time and beautiful. Wood finished plank tiles!! Our bath/shower looks and feels like a sauna. Very nice.

Initially I had a good experience with choosing tile, and placing the order But when there was a…read moreglitch with a shipment it was difficult to get answers. Then I was told I would be refunded a portion of air freight, but there was no follow through. I didn't receive the refund and my messages went unanswered.

I've purchased lots of great countertops at Selective Stone over the years for many rental…read moreproperties. I appreciate their large and varied selection and aloha help in walking around and making choices. Thanks guys! Keep up the good work.

Dekton Porcelain shower wall was purchased from Tom Ching, New Porcelain shower wall looks great…read moreand very easy to maintain. Installed in a few hours with contractor that was recommended by Tom. They were easy to work with and fitted shower walls perfectly, I'm glad that I chose Porcelain shower walls over Corian, Quartz, & Cultured Marble shower walls instead

From Ist phone call to first visit the employees are very kind, knowledgeable and helpful.read more

Jason C and the team at Rinell Wood Systems is friendly, helpful, and efficient. They assisted me…read morewith an aluminum railing system for our upstairs lanai. While it seems that they work with a lot of local contractors, they took the time and were patient with all of the questions and concerns that my father and I had about the railing system. He advised us on our project patiently, making sure we had all the parts necessary to complete our project. We placed our order, were updated about progress along the way and it arrived on time for installation. Would definitely recommend Jason and the team at Rinell for any do it yourself pro out there.

We ordered from Chelsea at Big Rock Fabrications and all seemed great. Then attempted delivery…read morebecame an issue. The delivery driver showed up unannounced and left with the delivery at hand. Chelsea, from Big Rock Fabrications assured us that they had not attempted delivery. Delivery was attempted, just as our cameras had recorded. A couple of weeks later, the same truck and Company arrived with our rock. Transport claimed it had not tried to deliver the first time, Big Rock Fabrications told us it had not attempted to deliver as well. The cameras don't lie. However, we were happy to have our rock at hand ,we had a project to get started and we were excited to get started turning our back yard into a piece of paradise on the mainland. Unfortunately, we realized that multiple pallets of rock had arrived cracked and unusable. Once we notified Chelsea at Big Rock Fabrications of the situation with the broken rock that is when the ghosting began. We would call and receive the standard, "we are working on it". Then the phone calls began to be ignored. No information, no call back and no guidance and even hang ups. Basically they were great until they weren't. It is a shame that a business treats their customers this way. We were very patient and dealt with the situation very professionally and with aloha. Our contractor called, the subcontractor called, the homeowners called, all to no avail. They even started to screen the calls. They went out of their way to ignore us. It would have been easier to let us know it could take a while and explain the process. Our family from Hawaii wanted to help us and speak to Big Rock Fabrications. They would assure them that they were looking into it and we should hear from them real soon. Fast forward... we still do not have our rock. We have an unfinished project. We were not ever offered a solution. This is a big lesson for us, the homeowner. We had not updated our home in thirty years. We should have checked the Better Business Bureau (BBB). Had we done so we would have learned that Big Rock Fabrications is not BBB Accredited. That is their choice , but a company that is BBB Accredited builds trust with their customers, advertises honestly, tells the truth, is transparent, honors their promises, are responsive, safeguards privacy, and embody integrity. Big Rock Fabrications did not embody any of these characteristics through our process with them. @HGTV, Renovation Aloha, kamohaiandtristyn, do you really want to advertise and support a company like this? Kamohai and Tristan, each of your homes is so graciously blessed and honored by your Kapuna. We have been so dishonored and mistreated by Big Rock Fabrications, absolutely no aloha spirit. We do not recommend Big Rock Fabrications because if you spend your hard earned money as we did, you will be disappointed. That little piece of Aloha we are yearning for in the mainland, is still not completed. Ultimately, Big rock Fabrications got paid and we did not receive our undamaged rock. The Spencer Ohana

First off we wished they were open on the weekend maybe close on a Sunday & Monday instead. We…read moresurely would have frequented Big Rock a long while ago! And surely we are not the only ones. Well as for the selection of products? We felt like kids in a candy store! They have so much to offer that no one else has! As for service? Chelsea was excellent! She should be the owner if she isn't already. Her customer service was perfect! If I owned a retail business I'd steal her away! Her enthusiasm, product knowledge and creativity deserves recognition. And the rest of the staff? This company should be open on the weekends to every day walk-in homeowners like ourselves. Once the word spreads their sales would go through the roof! So do us all a favor and open at least on Saturdays Big Rock. We're sure you won't regret it!

I ordered aluminum gates and fencing from Landmark, and from start to finish, the process was top…read morenotch and smooth sailing. The nice ladies, Anne and Judy guided me through their product line, helped me to select the right design, matériels, and color. Once I placed the order, they came out to the house and took accurate measurements. The gates and fence were fabricated and delivered on time as promised and about a week later, the construction company came out and took down the old gates And fencing and installed the new gates and fencing. The new aluminum gates and fencing fits perfectly and looks fabulous, improves my home security 10 folds, and will last a very long time. They even fabricated a rain hood for the combo locks. Their pricing is also very competitive. They offer the same high quality aluminum gates and fencing at significant savings over other Hawaii companies. I am a very satisfied and happy customer. Thank you Landmark.

I LOVE those fancy aluminum windows and doors! Amazing quality and price ( comparing with the other…read morequotes I received...) I am so happy that my hubby and I chose aluminum windows for our home.. people in landmark building supply are so responsible and reliable....They tell you the truth. Thank you Jet for the quick replies even during weekends and late night! Jet gave me a lot of suggestions for choosing the right type of the widows for my different rooms, and helped me to figure out the maximum size of my glass doors based on my budget. Can't wait to see the railings for my lanai