I called to se if they would install speakers I had purchased elsewhere. No problem! But he advised…read moreme the rear speakers I had bought would not sound good with the fronts. But rather than try to sell me speakers he suggested I go back where I bought them and try to exchange them, which I did. His installer did a great job and my stereo sounds so much better! Highly recommend this place. Rog is knowledgeable, honest and fair.

Did a terrible job on my door speakers installation. Only one side worked and when i took it back…read moreup there they said they don't know why it was like that and couldn't fix it. Had to go somewhere else to get it done right. Also when the new place took my door panel off they showed me how they taped a bunch of stuff together and and had loose wiring and door clips missing. I will never go back to them again.

I hate buying cars! Angelo and Amedeo changed my mind. Professional, organized and nice to deal…read morewith. No mickey mouse, just got it done without any hassle. Highly recommend.

Terrible. Saw Ford Explorer #9515 on website. Price listed $45,000. Went to dealership to see it…read moreand test drive. Was quoted price of $48,000 which Dealer Keith McMurray said was their best price. Terrible dealership and dishonest practices. Do yourself a favor and go elsewhere.

Fast service and good price-didn't have any issue getting in on a Saturday. Easy to work with.read more

Once again, budget muffler on State Road has been a huge help in keeping one of our vehicles on the…read moreroad. Keep up the great work!

Had my vehicle for months, rebuilt the trans 3 different times to finally tell us the solution (put…read morean external cooler on (which he said he tells all his customers... wasn't told to us until the 3rd rebuild) this was after we had to find the solution ourselves the 2nd time they rebuilt it, the entire transmission locked up the day after taking it home (when they said it would be fine). I was told I would be reimbursed some money for a few weeks out of the 3+ months they had it, never got it. After I picked up my vehicle and the owner wasn't even there they told me it would just be fine to drive home without the cooler and basically don't come back... I haven't heard a word since.

this shop is still knocking it out of the park. I also found through eBay & purchased a rare 1yr…read moreonly trans from 95, George was very quick to make contact & explain all he needed to & has been available for any questions. I'd recommend this shop as George cares about his product & customer service.

Beware! Shoddy business practices. Very unprofessional. Had my windshield replaced a year ago…read more $1000 windshield. Warranty explicitly states stress cracks are warranted. Was driving in a parking lot maybe 5 miles per hour- the glass popped (that's the sound I heard) nothing remotely nearby to cause the windshield to crack. Stop by Seneco Glass as they did the original install. No one there to assess. Call them the next day- Rick says send me pics -did so, can't determine from pics - "bring in I'm here all the time" Text him- will you be there tomorrow? - his response "yup". Bring the car by (mind you, this is a 25 minute drive each time) Guess what? Rick not there all day. The lady says I'll have someone come out to your home and look at it- Okay, great. The guy does show and determines it's a stress crack and covered by warranty. Wonderful. Make an appointment to bring car in and have glass repaired. (Again, taking time away from work, also having another person follow me to bring me back home). Well guess who is there when I drop car off?- the elusive Rick- looks at glass and says-(I'll let you guess) that's right- Ricks says- "that's not a stress crack. It's not covered!" What a joke of a company. Anyway- buyer beware.

We called the Cuyahoga Falls location in the late afternoon and we were able to get a next-day…read moreearly morning appointment to replace a cracked windshield. Rick and his team were professional, efficient, and delivered a great value service -- we were out of the shop by mid morning and still had the entire day left. Highly recommend!

Break pad and Roger's replaced if necessary…read more Only frond pads and rotors and rear pads only needed replaced. Very pleased with the work and the time it took.

I got yelp specifically for this. i just wanna say they're a**holes and sketchy. I've heard from my…read moreneighbors that they would frequently put incorrect parts on to do things cheaper but also they are very unreliable for like dire situations. If you needed something done urgently pretty much and you were able to stop there then good luck tryna get service. They straight up refused to help get my window up or even try to do anything when it was pouring rain out and the button wouldn't work. I just see a lack of empathy and care in their work but i have heard of good prices and i've seen many other good reviews so take this with a grain of salt, just my experience tho.

If you need muffler or exhaust work, I HIGHLY recommend Ritzman Muffler on Cleveland Massillon Rd…read more The owner is extremely nice, honest, and helpful. He took the time to evaluate my car AND show me what needed to be done. He went above and beyond to help me find the parts I needed. I needed gaskets for my exhaust. I left the shop after the diagnostic in search of the parts. Took the parts back the same day and my car was on the rack within 30 mins. The repair took about another 30 mins. Pricing? REASONABLE and AFFORDABLE! I had to ask him twice for the price bc I couldn't believe it. Car came off the rack acting brand new. They have earned a lifetime customer. Word of mouth is so important, and I have nothing but positive things to say about my experience. Check them out!

Dealer wanted to replace muffler and tailpipe for nearly $1,500. Ritzman cut the rusted coupler,…read morewelded a new sleeve for $60!!

I purchased a 2026 Honda Civic hybrid Touring. Gwen was the salesperson. Easy to work with and a…read moretransparent process. Staff were all very friendly. I would recommend this dealership and specifically Gwen, as she was practical and helpful towards getting the right car, at a fair price point.

Troy was professional and customer service oriented. I was thankful for Serra Honda to work on my…read moreCRV recalls.