Great response w/ competitive pricing. I ended up going through w/ our Insurance provider, but…read morewould've used Defender based on value alone.

These guys were great replacing the windshield on my SUV. From the first call they were courteous…read moreand communicative. They showed up prompt wearing masks and did the work at my house in under an hour - and also had a better price than others. I definitely recommend Defender!

I had to have my windshield replaced I had a Lexus they didn't tell me I was getting a low quality…read morewindshield with out any tint at all I had to pay more money to add tint to windshield the quality of the ones you'll sucked I asked them to fix the quality and they wouldn't. I have an eye condition where I have to have to have tint on my windshield.

One star is required. I had made an insurance claim through usaa for a LITTLE crack from a rock in…read moremy windsheild. I had left instructions that i was only available after a certain time.. they ignored my note and came while u was unavailable. When i called to ask why and if a technician was to come back out they just simole told me tough make abother appointment. I tried with no success... i called customer service and told them the situationthey informed me that the GM would reach out to me. No such call was made to me... the store was incredibly rude and had no care for the service he was providing.

The car is like a mirror. I can't believe it's my car. They exceeded my expectations by a mile. I…read morecould not be happier. Thank you and is worth more then I paid.

Paul has now done 3 vehicles for my family and all turned out phenomenal! His communication is…read moregreat and he is very accommodating to schedule. Highly recommend! Crystal Haug

Beware! Shoddy business practices. Very unprofessional. Had my windshield replaced a year ago…read more $1000 windshield. Warranty explicitly states stress cracks are warranted. Was driving in a parking lot maybe 5 miles per hour- the glass popped (that's the sound I heard) nothing remotely nearby to cause the windshield to crack. Stop by Seneco Glass as they did the original install. No one there to assess. Call them the next day- Rick says send me pics -did so, can't determine from pics - "bring in I'm here all the time" Text him- will you be there tomorrow? - his response "yup". Bring the car by (mind you, this is a 25 minute drive each time) Guess what? Rick not there all day. The lady says I'll have someone come out to your home and look at it- Okay, great. The guy does show and determines it's a stress crack and covered by warranty. Wonderful. Make an appointment to bring car in and have glass repaired. (Again, taking time away from work, also having another person follow me to bring me back home). Well guess who is there when I drop car off?- the elusive Rick- looks at glass and says-(I'll let you guess) that's right- Ricks says- "that's not a stress crack. It's not covered!" What a joke of a company. Anyway- buyer beware.

We called the Cuyahoga Falls location in the late afternoon and we were able to get a next-day…read moreearly morning appointment to replace a cracked windshield. Rick and his team were professional, efficient, and delivered a great value service -- we were out of the shop by mid morning and still had the entire day left. Highly recommend!

I had my 2020 Hyundai Santa Fe headlights tinted with vinyl wrap and it looks beautiful took my…read morecar to the next level. the two employees that worked with me were excellent and very professional, will recommend this company to anyone , again good work and thanks again ,

Staff was extremely easy to work with and did a very good job tinting my front windshield. I highly…read morerecommend if you're looking for a quality tint job!

Zay is very helpful and knowledgeable and does amazing work , I would highly recommend him for…read morewindow tint !

Zay was very knowledgeable about everything I needed to get done and showed he has plenty of…read moreexperience. Would recommend and will come back if I need anything else.