I had an absolutely terrible experience here and will never be back. I came in experiencing a great…read moredeal of pain and was barely mobile. My girlfriend was kind enough to book and prepay for a 90-minute deep tissue massage for me, and decided to book one for herself at the same time. The first 45 minutes were spot on. The original masseuse found the knots in my back, neck, shoulders, and left hip and went straight to work. But midway through the session, someone else entered the room and took over without warning. First off, her hands were freezing. Second, she was completely worthless--zero pressure, no deep tissue work at all, just loads of oil and light rubbing. She "worked" on my right leg, but did absolutely nothing to address the muscle tension. By the end of the session, I was drenched in oil and literally walking with a limp because my left leg had been properly massaged by the first person, but my right leg received zero actual treatment. To make matters worse, when my girlfriend (who had the same masseuse for her entire session) approached the manager about why my therapist was switched, the manager's excuse was: "Oh, because it was her turn." No apology whatsoever. The manager just casually said, "When he comes back, he can request the full session be with the original masseuse." There will not be a next time. Terrible customer service, zero care for a client in pain, and completely unprofessional management. I would never recommend Thai Spa on Eastern Ave.

Pia is absolutely amazing! She can be gentle, but I'm a bigger dude so she takes no mercy on me…read more Love the hard pressure, the prices which are more than fair, and the welcoming, clean atmosphere here.

The reviews are correct!!!! I usually don't go to places with too good of reviews, but I gave this…read moreplace a shot and it did not disappoint. It was my first real Thai massage where they step on your back and it really felt amazing. I did an hour for $80 it included a Thai combo massage with hot stones. 1000/10 I definitely recommend. I booked with Nadia and I was scared because I thought she would hurt me, but it hurt so good. lol! The place is next to a dollar tree and easy to find parking. The room was spacious and clean. There was a drawer to put your belongings in as well.

Located in the Silverado Ranch Place, my family member and I came here during our trip to Vegas…read more We were in much need of a good massage. Our service was the Couples Massage which provided both of us their signature Thai Massage. Our masseuses provided us with a very calm, quiet environment. They ensured by asking each of us what parts of the body we needed more focus on. After our hour session ended, we both felt more relaxed and rejuvenated. We will be happy to return here during our next trip to Vegas!

Fantastic experience for Mother's Day! My husband booked me a massage with Noel. Noel was…read moreprofessional and courteous. Hands down the best massage I've ever had! He gave stellar tips about stretching certain areas of focus. Afterwards, I added the 45 minutes in the salt cave. It was super relaxing that I took a little snooze. Highly recommend for anyone needing a little TLC.

We love The Salt Room and come here every time we visit. We have family in the area so we come…read moreoften. The massages, salt room, and the facials are just so relaxing and spectacular. We highly recommend coming to this location for a nice relaxing day. The three hour bliss is what we always get. We will return again.

Ellen is personable and very professional. She gave me an excellent massage. Her hands are quite…read morestrong. If you want a deep tissue massage. Ask for Ellen.

This place gives real actually deep tissue massages! Ellen is amazing, I'm pretty sure she has the…read moreability to heal with her hands 10/10

Amazing service at IMR! I was given a promo code to this place and decided to check it out for…read moremyself. Booking was extremely easy online. Waivers could be filled out online too so that you do not have to sign them in-person. You can enter a card online but it does not get charged until the end of your service. Very easy process! This place is clean, warm, and welcoming. The massage table was heated as well. I loved and appreciated Maria. She is experienced and has been doing this for awhile. She asked me about my preferences and if I wanted to do any add-ons, which I opted not to do. She made me feel very comfortable and we had a great conversation during the massage session. She constantly asked about the pressure she was giving me and I was just very glad I booked with her. I recommend IMR. This place feels very clean and professional. Booking is easy and the staff are all very friendly. I would come here again!

I've been coming to IMR Massage for about five years now, and it's been my go-to place for massage…read moretherapy. I've consistently had great experiences here, which is why I've continued supporting this business for so long. The therapists I've worked with have always been knowledgeable, professional, and genuinely attentive. They take the time to listen to my concerns before each session and tailor the treatment accordingly. I always leave feeling significantly better than when I walked in, and that's why I've remained a loyal customer for so many years. Unfortunately, I recently learned that IMR is now charging a 3% surcharge for credit card payments, and I have to say, it really annoys me. In today's world, paying with a credit card is the norm, and accepting those processing fees has traditionally just been part of the cost of doing business. Seeing that expense passed directly on to loyal customers--especially members--was disappointing. I truly enjoy supporting this business and would much rather continue my membership, but this new surcharge has honestly made me question whether I want to keep it. It's unfortunate because the quality of the massages has never been the issue. I sincerely hope they reconsider this policy, because it's the one thing that's making me think twice about continuing as a member.

Here's your polished review:…read more My massage with Tanya was one like no other. She was incredibly attentive, asked all the right questions about my focus areas, and delivered the exact firmness I requested. As a long-time member, I can confidently say she ranks among the best massage therapists I have ever had. We also absolutely loved our experience with Kim and Myla at the front desk - their warmth and genuine kindness created such a fresh and welcoming energy. I would wholeheartedly recommend this location for your next massage.

Extremely disappointed with both my experience and how management handled my concerns afterward. I…read morebooked and paid for an 80-minute massage but was taken back around 7:07 PM, the massage didn't begin until approximately 7:10-7:15, and it ended at 8:20. I clearly did not receive the full 80-minute service I paid for. What was even more frustrating was the pushback from management when I brought this up, rather than an effort to make the situation right. I even asked them to review their camera footage to verify the timeline. We've been members, but after this experience and the way it was handled, we will be canceling our membership. Very disappointing customer service.

MIMi is the best!!! Absolutely will be back…read more The manager is sweet and very polite Great experience Fantastic job ladies

First and last time here. I wasn't going to write a review, but the audacity of the lady berating…read moreme for my initial tip bothered me enough to write this. First off- I specifically requested for a hard massage both in email and paper form that I filled out while there. The lady that brought me into the massage room wasn't the same lady that massaged me. Since we went over the forms and type of massage. It was a noticeably older, very thin lady, who I had a feeling wasn't going to be able to massage me hard enough. Sure enough, it wasn't. And definitely not even licensed quality in massage techniques, by what I got. Which was at most a 5 pressure out of 10. I request 8-10. Massage was mainly pressing and wiping. She asked once if I was ok, and I replied "Yes, and can you massage harder, if possible please". Knowing she was older and tried her best, I remained polite the entire massage. Even though she never asked me again, Secondly- Since the place is next to an animal grooming business. I kept hearing dogs barking, echoing through-out the massage. First time I ever experienced this in the US, in my 30+ years. There are sound proofing you can invest in to mitigate this, in a business setting. My masseuse apologized for the noise during my massage. And lastly- As stated earlier, the audacity of the initial Middle aged woman, who processed me in and out on payment. They both were nice to me, but the minute I said the tip amount which was $10 out of an $80 total, she gasped in negative disbelief out loud, in front of my masseuse. And scowled "20% of 80 is $16". I played it off to my math error, and gave her the 20% as to not have my masseuse feel bad. But that was a very unprofessional and entitled transaction, given my already negative experience. Would anyone else have tipped 20% given this experience? I went home having to lacrosse ball my own back to get the knots out after paying $100. Again, to be nice, I wasn't going to write this review. But now I feel it is justified given that type of treatment. I won't even bother trying this place with a difference masseuse now, and I should have known by all the available slots open during that day, that the quality of the massage would be questionable.

Amazing experience. Massage was very relaxing and satisfying and everything i could want in a…read moremassage while I stayed in Vegas.The girls were also very kind and professional. I'd give 10 stars if I could.

Three weeks ago : Friendly, but service is not as expected. My whole body was just in agony. I…read moreneeded a deep tissue, I came in and the younger lady said she could only do 30 mins. I said I wanted an hour. I said I would go somewhere else. They were speaking in mandarin and the older lady said just give her an hr. I speak mandarin so i intercepted and made sure she understood me. The younger girl then made me pay for an hour $80 with a $5 credit card fee and I tipped $20 on top of that before the massage.It started at 8.02pm, I know that because right when she started my phone rang. For 30 mins she just applied minimum pressure , no massage skills at all. Just press here press there. She turnt me over after 35 mins and did a neck massage for 5 mins and during that the cameras in the room Showed a gentleman come in the front door she spent a few mins looking into the camera the next thing I know she kinda touched my kegs and said we were done. She ran outside to another room came back gave me a water. I looked at my phone it said 8.45. I didn't get my full hour and I didn't feel I had a massage at all. Just a rub down with lotion. Very disappointed at the service. She wasn't rude but I could tell she rather massage a man. She was dressed low cut top, full face makeup ready to service. I know what I'm talking about I'm a grown Asian lady in my 40s. Had massages done all over the world. U want real massage go somewhere else. I saw two other older ladies maybe they were the real deal. But not the girl who massaged me I was too exhausted to even complain or say anything. It's the end of the day I'm a mom of 4 kids. A waste of my $105 on nothing.

We called late Saturday evening for a couples massage and they took us in right away. Nice massage…read morefor the price. I would return

I've been here a few times. It's either hit or miss with walk-ins. So try to call ahead. Especially…read moreif you're going with someone. I've enjoyed every massage I got. Come with cash if you can.

From my experience I am going to list pro & cons; CONS: 1…read more This massage club is not for the budget minded individual, 2. Listed prices on the wall is not what will be quoted to you (don't know why), 3. Be careful where you want the masseuse to concentrate, they tend to overdue it ( but you asked for it), 4. Medium pressure must mean something entirely different to the Asians (be careful) PROS: 1. Masseuse was friendly and did concentrate on areas of concern ( my case neck and lower back), 2. Time limit was adhered to without cutting out any time, 3, Decor was pleasant, music soft, room temperature good ( not too cold or hot), I hope this helps some of you, strictly my opinion, thank you

This is an upscale Japanese (not Chinese)/Asian massage spa. Nice decor and upscale dressed staff…read more This was my 2nd time there. The massage that I had was great! The table was very comfortable (most Asian massage tables are too hard for me) and has a head cradle instead of a hole in the table. The staff that I met was very nice. The negative comments that I have read seem to be from people that are not knowledgeable about Asian massage spas. To address some of the negative comments: Almost all Asian spas that I have gone to ask for a "tip" upfront. It's why the advertised prices are so low. The $ that I paid, including the upfront tip, for a 90 minute massage was appropriate for an upscale place like this. If you are polite the people you talk to are nice to you too. From my experience with just about every Asian spa that I have visited they say "we are busy" when they don't have any availability at that time. It's because of their limited English, not because they are being rude. Most Asian spas don't have a receptionist. That's how they keep their prices low. It is common for your massage person to have to answer the phone or door during your massage. The only negative thing is that their advertised price, including what they quote over the phone, doesn't include the mandatory tip. If you walk in to make an appointment for a later time they tell you the full price upfront. As a Japanese Asian spa they do not do reflexology foot treatments (massages) From my experience in Japan it is customary for female staff to only massage male clients and male staff to massage female clients. It's not sexist. It's cultural.