1. Headliners Unlimted

    1. Headliners Unlimted

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    Stanton, CA

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    Headliners Unlimted

    5.0 (2 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Headliners Unlimted

    Auto upholstery

    Headliners Unlimted Photos

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    4 years ago

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    4 years ago

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    OC Autostyle

    OC Autostyle

    4.5
    (118 reviews)

    Service is thorough and honest. Had my steps installed, it was done quickly and I love them. This…read moreis the second truck I had steps installed as I have complete faith in their work and price.

    The photos show the lazy job I had received. I take full…read moreaccountability for not replying when I first said I would. However, I followed up a couple weeks later asking if a certain date worked. I even explained that I had been busy and said the only time I'd have to bring in the car would be the following week. I paid $450 for this wrap and an extra $100 for the wrap itself. When the first job was done poorly, I went back to the shop to address the issues and they said they would fix it. I texted on a Tuesday expecting a response, and I waited until Sunday to follow up again. Instead of Lisa taking accountability, she told me I "did not reach out," which is extremely unprofessional and untrue. I had apologized for being busy, and I did reach out; she just did not respond. When I reminded her the job was poorly done and how there had been no response, she took zero accountability and tried to use my words against me. Lisa ignored my response when I explained how the situation should have been handled and how she failed to reply in a professional manner. As the customer, I should not have to teach someone how to treat me correctly or how to run a shop professionally. I wasn't trying to start problems; I stated the truth about the situation, but she did not like that. I went back because I had already paid and just wanted the work corrected. I dropped my car off again on Monday around 11:30am. The shop texted me claiming the wrap "wouldn't adhere," which I knew was an excuse. I told them to proceed because the material was fine, and if they couldn't install it, that was their shop's error. The rest of my car's wrap was perfectly fine. To double-check, I contacted the previous shop, who confirmed this shop was making excuses, saying, "The wrap sticks just fine. It sticks on the rest of your car fine. They're talking nonsense." I knew they no longer wanted to service me, and I no longer wanted their service either. I paid a good amount of money for this treatment. I made sure the job would get done. The shop told me the job would be done by Wednesday late afternoon. This was the second time they confirmed a deadline and failed to meet it. I made it clear from the start that I have a busy schedule and cannot afford delays, yet they did not respect that. Removing and rewrapping a front bumper is a 1-2 day job, it is not like I was asking to wrap half the car. I set a boundary that if it was not ready by 5pm Wednesday, as they confirmed, I would request a refund. My whole car was wrapped, had parts added, brakes caliper color change, and badges blacked out in about a week. I took it to another shop before taking it here. (Dependable Guys in Santa Ana) I am not a professional, but I am not stupid. There were no photo updates either, I had to ask for them. When they finally sent a picture, the wrap looked freshly slapped on two days after I dropped the car off. The day I dropped it off, they said the wrap did not adhere. It looked like my car sat there for two days until I asked for the photo, or it took them two days to remove a month old wrap and throw on one big piece lol.. My car is a small sedan, a CLA, not a supercar or SUV. Her words were: "Ok we will remove all the wrap and give you your money back. Come and pick it up today." She added, "You are demanding the refund so come get it. We cannot accommodate the time frame for you. Thank you we will be gone by 5 so please make it in time so we can process the refund." However, Mark (the installer) had reached out to me and told me him and his co worker would come into work early to finish the job. This was the second time they broke their own deadline, and instead of taking accountability, she tried to flip it back on me. Lisa took everything personally when this situation should have been handled with professionalism. I never asked them to remove my wrap; I just wanted the job done properly. The installer Mark was professional, but Lisa was disrespectful, dismissive, and extremely immature in how she handled the situation. I told them to leave the wrap and keep the money. This was their mistake, which took up the free time I rarely have. Even after I explained my situation, reminded them of prior mistakes, and was patient with the delays, they still couldn't get the job done on time. I didn't want or need the money back; I needed my car back lol. It was clear they didn't take me seriously, and I was forced to escalate this further, which she didn't like either. This was waste of time and caused unnecessary stress. I was frustrated because I had to deal with unprofessional and immature behavior. All I got were excuses, missed deadlines, and poor communication. This business does not stand on its word or its service. Don't bring your car here. Many shops in OC offer far better service and professionalism. I recommend Dependable Guys in Santa Ana! It turns out the wrap sticks just fine and clearly they were making excuses... 3 weeks no issues.

    Elevance

    Elevance

    5.0
    (704 reviews)

    Just a quick update. I brought my BMW back to Elevance for its second annual detail and PPF and…read moreceramic coating inspection. Scheduling was easy, and I was able to get an appointment the following Saturday morning. I dropped off my car and took a walk to a nearby café to have breakfast while they worked on it. They also have a nice air-conditioned waiting room if you prefer to wait on-site. I returned about 90 minutes later, and waited while they finished up. I take great care of the car, but every time they're done with it, it looks better than day one off the dealer floor. Steve informed me that the PPF and ceramic coating was in great shape. He also educated me that the ceramic coating on the hood wears faster than the rest of the car. They re-coated the hood for no extra charge. What service! Again, I left Elevance very happy with my initial choice to have them apply everything and returning annually for their customer only inspection and detail service. Steve and his staff are extremely professional and friendly. If you need PPF, wrapping, ceramic coating, or window tint, check out my previous reviews and go with Elevance!

    This is a late review, but my husband and I have been returning customers to Elevance for a while…read morenow because of the excellent workmanship, fair prices, and great service. Unfortunately, I curbed the wheels to my car. My car has chrome wheels, which are tough to fix. I contacted other shops and they either gave me really expensive quotes or they said that they don't have the expertise to fix them at all. Elevance is my savior because they were able to fix it for a reasonable price and did an excellent job. Alongside that, my husband also curbed the rims of his car a few times and they were also able to fix those as well! I'm hoping we don't curb anymore rims, but if we do, I definitely know I can rely on Elevance to fix them.

    Headliners Unlimted - autoupholstery - Updated July 2026

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