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    HealFlow Acupuncture

    5.0 (1 review)
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    Services - HealFlow Acupuncture

    Acupuncture

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    7 years ago

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    Integrated Pain Specialists - LARGE PLANTS in the lobby.

    Integrated Pain Specialists

    3.9(31 reviews)
    4.4 miClairemont

    I want to thank everyone at INTEGRATED PAIN SPECIALISTS, who have been so generous with me over the…read morepast three months while working with insurance issues. After my insurance company and they came to a parting of the ways, I was left struggling to find a new pain doctor. Unfortunately, I was never able to find one, and now they have agreed to see me as a private person. I received the personal assistance from the NEW CLINIC MANAGER. I especially want to thank DR FILEN FOR HIS NEVER ENDING SUPPORT AS A PHYSICIAN!!!

    I established with Dr Smith for management of my cervical spine disease. Had a steroid epidural…read moreon 12/8 that sadly did not work. I went back for follow up with his PA Mike who said, no problem, very common, we'll repeat it ASAP and I'll submit for the authorization for that today. I gave them a week and then called to check the status. Left a message. No call back. Next two days, same thing again. Day 4 I called my insurance, they said nobody has submitted authorization for anything on your behalf. My insurance offered to call his office. They left a message. Still no call back or action. I have moved on to someone else who has the ability to follow through. They sure did bill my insurance for that visit that I got nothing out of though! Additionally I am perturbed by the onslaught of advertisements in his waiting room AND exam rooms for sexual enhancement and cosmetic treatments he offers. Perhaps his attention is too divided? It's been 4 weeks now and to this day no one from his office has returned my calls or followed through on my treatment plan.

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    Integrated Pain Specialists - Entrance plant, and disclosures.

    Entrance plant, and disclosures.

    Integrated Pain Specialists - Room where you are seen, though you sit in actual chairs!!!

    Room where you are seen, though you sit in actual chairs!!!

    Integrated Pain Specialists - KIND and CARING Dr Filen, meets with me every four weeks, going through my medical conditions; prescribing medications!!!

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    KIND and CARING Dr Filen, meets with me every four weeks, going through my medical conditions; prescribing medications!!!

    Alicja Steiner, MD - Peaceful nature video, cleanliness, organized, good smell.

    Alicja Steiner, MD

    3.4(116 reviews)
    0.5 miBanker's Hill
    Locally owned & operated
    Certified professionals

    I love Dr Steiner and her team, they are absolutely wonderful! what sets them apart from others is…read morethat they genuinely care about you and your treatment. They are definitely a place you can trust for integrity and results

    This office is a joke. I filled out all of the information asked of me ahead of time. I arrived to…read moremy appointment early. I was then handed additional information to compete...which I did. While completing my intake information in their lobby 2 different people left complaining about waiting 2hrs+ to see the Dr. I was then placed into a private room 30min after my scheduled appointment, where I was given an iPad to complete another round of information with a human on the other end that couldn't figure out how to turn their video option on. After finishing that interview I was left alone in my room where I overheard another patient swear and complain of waiting over an hour to see the Dr while leaving. Then the Dr came into my room who hadn't taken the time to read any information about me and knew nothing about me. Her shirt was also covered in stains. I was kind and curious to this office. This office was no help to me and a total waste of my time. While being rude and slow. 0/5 stars. I don't reccomend this office or Dr to anyone.

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    Alicja Steiner, MD
    Alicja Steiner, MD - New patient form information

    New patient form information

    Alicja Steiner, MD - Dr.Steiner is the best!   & staff is the sweetest. I am so grateful

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    Dr.Steiner is the best! & staff is the sweetest. I am so grateful

    Paul Kim, MD - Treat yourself:)

    Paul Kim, MD

    2.5(35 reviews)
    7.0 miKearny Mesa

    Horrendous office staff. It took months to schedule an epidural as referred by my spine surgeon…read morebecause "Dr Kim still hasn't reviewed the referral". I finally got the appointment after calling the office about a dozen times over many months. I finally got the epidural, and at the pointless follow up appointment somebody other than Dr Kim came in the room and rudely barked a bunch of questions at me and then left the room without making eye contact or introducing himself, or telling me that I'm free to go, that was the whole appointment. I still don't know who he was or what the point of the follow-up was, I never saw Dr Kim again. They sent me the wrong bill 6 months ago and I tried contacting their biller many times to speak to them about the bill. I can't get ahold of them on the phone, and I get zero responses to emails. They continue to send me the wrong bill every couple of months, and every time I try to contact them with no response. Finally after 6 months and many attempts at contacting them, I got a response saying: We're working on it and every time you contact us you get bumped to the back of the line so stop contacting us. But they keep sending me the wrong bill! The procedure occurred nearly a year ago and this is still not resolved.

    BEWARE OF THIS PLACE!…read more Dr. Insun Lee will lie and prolong your recovery especially if your dealing with a workers compensation case. She will make her own opinions and assumptions even if your stating to her your having certain pain in a certain area she will not listen and lie to get you discharged. I recommend to anyone to have their phone in their hand with camera on to record exactly what she states otherwise she will blackmail you and not work in your favor to get you fixed.

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    Paul Kim, MD - Paul E Kim MD

    Paul E Kim MD

    Paul Kim, MD
    Paul Kim, MD - Dr Paul Kim and one of his awesome assistants! These folks rock!

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    Dr Paul Kim and one of his awesome assistants! These folks rock!

    HealFlow Acupuncture - acupuncture - Updated July 2026

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