Worst customer service and most unkempt store I've ever seen. Loads of empty shelves and pallets of…read morenew items yet to put away just shoved down every isle so you can't move around. If a fire marshall saw this place.....

Just once, I would like to come here and have my order rung up correctly including my coupons…read more The last time I was overcharged by $4 because the girl didn't know how to take off the coupon I handed her, so she just pretended to scan it and stuck it on top of the register. I always make it a point to check my receipts when I get to the car, especially here at Petco because they don't have a screen where I can watch what's being rung up. Sometimes things that are on sale don't ring up at sale price, coupons don't come off, etc. Tonight, I was overcharged by $7.48 because the manager who rang us up was in such a rush to get us out of there that she didn't properly read the coupons I handed her. It may not seem like a lot of money to some people, but it all adds up, really fast since I shop here quite often.

Sue was recommended to me by a cousin who was working at a dog boarding facility in Hampton, NH and…read moreI am sure happy that she did. Sue works out of Club Canine in Portsmouth, NH along with K9 Kaos in Dover, NH in addition to at your own home personal training and pet sitting/training. Chewie was an abused dog on death row in Arkansas and I had taken him to a group trining class at Club Canine in Portsmouth run by Sue. Chewie was the only small dog in the room but she made sure to give each dog and owner personalized attention and he graduated the class with flying colors; after a while he looked forward to going to these weekly classes and stopped trying to cower away from the door or pull me away from the building. After graduation my husband and I hired Sue for at home personalized training with Chewie to get him used to being near and interacting with other dogs. Of course Chewie will always be a work in progress and I curse the individuals who hurt him but he has made giant strides for such a little guy, thanks to the help of Sue. A few years later we found another rescue that we had fallen in love with, she was found in a hoarding/ breeding home in TN and was rescued after Animal Control found out she was pregnant. One of her puppies did not make it and after working with her very loving fosters she started becoming healthy and was ready for adoption. Velma, being so young, came with a whole new set of issues and we called upon Sue again for at home training which she always followed up with emails. Velma has problems with potty training plus she and Chewie were not getting along by any means and Sue helped us immensely. After several months of working with the dogs, taking Sue's advice, they are now best friends and I have a hard time remembering those first few months. My husband and I ended up buying our first home recently and hired Sue yet again for at home personalized training as the dogs become acclimated to their new space, environment and neighborhood surrounded by families with their own dogs. Sue practiced walking around the neighborhood with us and the dogs by pointing out body language and how to react in the situations that came up. She was also kind enough to bring her new pup, Nacho, into the back yard to observe the dogs behaviors with one another. I highly recommend Sue's personal training AND group classes as each have added so much to our lives with our rescue pups. This career choice was definitely a calling! We all love Sue so much, dogs included, we found out she does overnight care and she will be looking after Velma and Chewie when we go on a mini vacation later on this year! This is coming from a person who doesn't trust a soul with her dogs and would usually just take them on vacation with us.... Sue is the most trustworthy person I know and I trust her fully with my fur babies.

Bethany is awesome with any kind of animal! She will take good care of your beloved pets!…read more Andrea B

From the owner: Bee petcare is dedicated to providing your pets with the best care possible. Owner and operator…read moreBethany Bailey has over 10 years in the animal industry . At Bee petcare I strive to create a personal relationship with both pet parents and their pets. Here at Bee Petcare I treat every pet as if they were my own. We are full insured and registered.

Grooming for a new rescue pup He looks awesome now…read moreWill need a bit before he is all 100% but K9 Chaos did awesome job

Our dog was very well cared for while we were away. The groomer did an amazing job! We will…read moredefinitely be back.

We Instantly connected, and that is myself and my dog. She did a great job grooming my doodle, and…read morerealized after my trip that I didn't have an appointment so I need to get on that right away I. would highly recommend her and what a great location.

Meaghan is so caring and kind towards my dogs. You can tell she truly loves animals. Love this…read morenew salon, it's clean and bright. My dog came out fresh and clean! Would recommend!!

Great people The love and take wonderful care of our pets…read moreGreat setup for dogs/cats I always enjoy my visits all of them Wonderful people I really like this practice

Our cat was well-loved and taken care of by vet staff when brought in for an emergency visit at…read moreBroadview on short notice. My partner and I were given insightful information from staff on why our cat's health concerns could be occurring, and what we can do to best treat those concerns. We were met with smiles and warm greetings from each member of the team we came across as soon as we walked through the doors to a feline-only area - which greatly reduced our cat's vet-related anxiety. Our vet, Dr. Simoneau, was so patient, caring, and informative. We give our kindest regards and appreciation to their compassionate team!

Every staff interaction I have had has been absolutely wonderful. My questions are always answered…read moreand the grooming staff are great as well! This is my go-to for all my pet needs!

Brought our puppy here to be trained and we went with a "group class"…read more The other dog in the same exact room and area as our dog made the training impossible, because each dog was just distracted by the other one. The classes went okay at first until the end of them when the trainer said we're going to work on "socializing". The other dog was much much larger and quickly came over to ours and overpowering, literally pinning our dog to the ground. The trainer stated that our dog would "bite or bark when they don't feel safe" but instead, our little dog simply lied down and peed himself because he was so scared... This evidently caused behavioral issues with our puppy and caused him to be scared of other dogs and strangers. HIGHLY do NOT recommend bringing your dog here to be trained... Also the prices of items there are absurd

I have had many, many animals over the years and have been to many pet stores all over the country…read more And I'm not sure you could find a more knowledgeable person than Dom. He's the owner but is totally hands-on...not just a behind-the-scenes guy. He's right out there, scooping fish, chatting with customers about their pets, giving AWESOME advice about food, treats, medications, whatever you need. Even making deliveries for orders! (C'mon...what owner does that??) This guy KNOWS his product. He's just a really nice, kind, caring person who makes it very obvious that you as well as your pet are 100% happy with whatever you've purchased. So if you have ANY questions about, well, pretty much anything, he's your man. PSP in Somersworth is the only one I've been to so I can't attest to how others are run. And they're all privately owned franchises so they can differ greatly. But however you feel about the others, don't let it sway you from going here. It's always clean, well stocked and it's very convenient (next to Market Basket in Somerworth,NH...tax free! Woohoo!!) It even has designated parking in front of the store. You can even get your food delivered the same day! For FREE!!! There's also a sale rack in front which is nice. Something I learned last time I was in is that anything that is returned but has been opened goes to local shelters. (Love that!) Make sure to go on the web site and get on the mailing list, too. You will get coupons for 10-20% off your whole order and you'll also get points for watching 20 second videos, doing little animal quizzes etc. Points = money so you get up to $20 off your order at a whack. What's not to like about that?? You will always see people with their furry friends in there shopping and there's always a bowl of cool water for them, if needed. I'm not affiliated with this store in any way. I'm just a very happy customer that wants to make sure people know how awesome this place is.

Exceptional customer service, like no other. Makes me feel special every time. The coupons keep…read moreitems much lower than competitors, which keeps me coming back. Highly recommend!

The worst part about moving from New Hampshire to Boston was having to give up Great Bay Pet…read moreSitting. Val is very professional, responsible, and a real pet lover. She takes very thorough notes about each pet, and goes out of her way to give them attention and love. She always checked in via text on the day we were supposed to return from a trip, just to make sure we made it home and the cats were okay.

When I moved to Portsmouth, I interviewed a number of pet sitters for my indoor cat. The moment…read moreVal came into my apartment, she greated my cat and got down on the floor with him. He took to her instantly! Val is reliable, pleasant, prompt and very professional. I've gone on both short and long trips and I never have to worry about my baby because I know he is in good hands with Val. I would highly recommend her to anyone looking for pet care!

If I could give zero stars I would. I have had multiple frustrating experiences with this office…read moresince Dr. Jordon left, and I cancan no longer recommend them to anyone who values reliable and compassionate care for their animals. Despite being listed as open at 8am, it's rare to get anyone on the phone before 8:30 or even 8:45. They close early randomly -especially on Fridays- and are closed midweek, making access to care incredibly difficult. When I called about an urgent medication refill for a condition that can result in serious bleeding if untreated, it took them 4 days to get the medication ready. That kind of delay is unacceptable and dangerous. The front desk staff consistently fail to take accurate messages. I've gone in multiple times to pick up prescription food or medication (that I called ahead for and they confirmed it would be ready), only to find that they have the wrong items, or nothing was ready at all. It's a waste of time and shows they have zero attention to detail. This kind of negligence is not only frustrating - it's incredibly dangerous! There have been times I was told they were open but couldn't schedule an appointment because they had no vet in house that day. If you don't have a vet in house, why are you open?! Even for urgent issues, they routinely refer you to urgent care or ER, rather than taking responsibility for established pets in their care. The urgent care clinics they refer you to don't open until 12 and are by appointment (unless you are willing to wait all day and possibly not be seen because appointments get priority- would have been nice for them to tell me that prior to suggesting I go there). And if you want to speak with a vet directly? Good luck! Getting a call back from an actual vet is impossible. Last time I requested to speak with the vet concerning an ongoing issue with one of my pets, it took THREE WEEKS to get a call back. By that time, I had already sought care from another vet. This clinic is DISORGANIZED, UNRESPONSIVE, LACKS ACCOUNTABILITY, and the urgency and professionalism that pet owners and their pets deserve. I strongly recommend looking elsewhere if you value competent, attentive care for your pets that also prioritize your pet's health-and your time- seriously.

I took my 17 year old kitty in to Dr. Heidi Jordan at Lucky Pet Animal Hospital in Berwick, ME…read more Dr. Jordan was thorough with her exam. She and her entire staff are exemplary in their knowledge, kindness, and compassion toward their patients and their owners. My cat, Sammy, was given some on-the-spot treatment. Dr. Jordan thoroughly explained his condition to me and outlined her treatment plan for him. I highly recommend Lucky Pet Animal Hospital. Dr. Jordan and her team are unparalleled in their level of veterinary care and concern for our pets.