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    Health City Optical

    3.0 (2 reviews)
    Closed 8:30 am - 4:00 pm

    Services - Health City Optical

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    4 years ago

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    9 years ago

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    LensCrafters

    LensCrafters

    2.8(37 reviews)
    5.5 mi
    $$

    Needed to replace my Oakley flax 2.0 lenses. Had the pleasure of an employee named Michelle helping…read moreme. She was extremely knowledgeable and very professional with a beautiful personality. She was patient with me. She helped me order a new pair of Oakley glasses with the violet lenses! I actually enjoyed my time there. Thank you, Michelle. I'll be coming in and seeing you again!

    Update: Had to return to have my glasses adjusted and…read moreeveryone was much friendlier. Really appreciate it :) Went in to drop off my new frames I bought elsewhere to get lenses put in. The only reason I came here was because no other eyeglass place would accept the risk of doing the job due to the high value of the frames. One place recommended I bring them here. They have a nice selection of designer frames; Burberry, Prada, dolce and gabbana, etc. The assistant manager has the approachability of a cactus. When I walked in she asked what I was there for. I told her I wanted to drop off my frames to get lenses, she then asked for my account info to which I told her I had not been in before and she scolds me since I had apparently been incorrect in how I said it. Throughout the 35 minutes I spent there, I repeatedly tried to make conversation over details I could tell about her and our common interests and I basically got one word answers. There is something wrong when as a customer, you are friendlier to the employee than they are to you. When I called a few days earlier to find out if I could come in she just kept repeating that they wouldn't be liable for any damage to my frames, like, no, I get it. The only reason I came here was for convenience. Poor customer service though. Update.... After receiving my glasses and being unhappy with how the lenses look, I have tried for over a week to get in touch with the manager, who is clearly not managing the place. I finally called my good old LensCrafters in boca and spoke to their extremely helpful, and kind manager, Juan. He gave me all the info I needed and even offered to help me at their location.

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    Health City Optical - opticians - Updated September 2026

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