Great experience on two occasions. Both walk-in appointments to test for strep. A few people ahead…read moreof us, but still not a massively long wait. Seems like a very efficient place.

I called ahead to see if I could walk in around 6pm on a weekday for symptoms of strep throat/sore…read morethroat. I was informed I didn't so I quickly made my way over. The young lady on the phone was pleasant and friendly. However, when I got there, there were two young ladies at the desk who looked at me like I had 10 heads. Neither one welcomed me or said a word to me until I said something first. They both seemed so bothered. Overall the front desk staff was not friendly nor were they clear with their directions. The waiting area was clean and tidy. Seemed like I was the only one there. I didn't wait for long. I filled out the form and waited maybe 5 minutes and the MA, I believe her name was Maddison? Starts with an M. She was super friendly and easy going. She definitely knows the area well. I recently moved to the area and didn't have a pharmacy in mind. She quickly asked where I moved to and immediately suggested a cvs pharmacy I am familiar with 5 minutes from me. Shortly after she took my rapid strep test, the provider was in in less than 10 minutes. Dr. Paul Paganelli-- he was amazing! He listened to all my concerns and was super personal. He prescribed me antibiotics and I was on my way!! He made sure to walk me out and quickly sent the orders to my pharmacy. On my way to pharmacy, I received a text saying my prescription was ready for pick up! Amazing back end staff who truly cares.

The overall concept of this is awesome but this location is hit or miss. I have gone here for a few…read morethings being that it is a convenient location. Went in here for vaccinations and when I have been sick. The kiosk, line is a nightmare and always seems Inaccurate. While I was waiting the wait time kept increasing and wasn't at all accurate which is a complete pain in the butt. The nurse practitioners have been friendly and given me good care.

The 1 non-recommended review allllll the way down at the bottom where you click a button to lead…read moreyou to it... should be recommended. Prob the most helpful of any of them. Might want to check it out. This will prob be added to the non-recommends shortly hereafter I presume. Lol. Also, been here twice. Both times no wait time. Every other Clinic was an hour+ of waiting. Always attentive and have prescribed meds that did the job. Def the best of them I've been to.

I have been a patient here for 20 years. Today I was dropped because I have an outstanding balance…read more They canceled my MRI that I needed, and refused me service. Sham on Harvard Vanguard! This is so wrong on so many levels. Looking into I can find better health care

Braintree Atrius Facility. First: Do not like Atrius online portal. Their online questionnaire…read moreasks too many personal questions that has nothing to do with treating me/patients and is sent/asked every time you have an appointment . DO NOT NEED TO DO THIS FOR EVERY APPOINTMENT GOING FORWARD ! Second : Never saw the doctor I wanted to see ( pay to see a BOARD CERTIFIED DOCTOR. NOT a NURSE PRACTIONER then BILLED for a DOCTOR. Nurse Practitioner NEVER mentioned anything " being wrong" with me or a concern and before I know it , I'm scheduled for all kinds of TESTS that I declined to have done because NOTHING was discussed with ME prior). IF....there's a problem , talk to me about it FIRST ! I will decide IF I want to go forward. Felt like a "cash cow" for Atrius Investers .

This urgent care office has set the standard of a great experience. The check-in process was easy,…read morejust provide your health insurance card and ID. The waiting area has comfortable chairs with snacks, coffee and water. The nurse and doctor did a great job cleaning my cut and made sure I was comfortable before getting stitches. Before leaving, they gave me a bag with extra bandages and supplies.

Terrible experience with the front desk staff. The receptionist, Chris, was completely…read moreunprofessional, dismissive, and lacked even the most basic customer service skills.When I arrived, Chris was chatting with a coworker and actively ignored me for several minutes before rolling his eyes when I tried to check in. He spoke to me with a massive attitude, loudly questioned my insurance out in the open (violating my privacy), and refused to help me resolve a scheduling mix-up caused by the office itself.No one who is already sick or stressed should have to deal with this kind of arrogance and hostility. Management needs to seriously evaluate how the front desk treats patients. I will not be returning to this practice.

I came here to accompany my dad who just had a major surgery. This place has almost all specialties…read moreof medicine, including pharmacy and labs. Registration was quite easy. They have 2 stations for self check in. Nurses, docs, and lab staffs are overall professional. The check up room is also clean. The downside is the facility. The main entrance is on the 2nd floor, then dr offices are on 3rd and 4th floor. To get there either use a very small elevator 3-4 ppl max or climb a spiral stairs. I hope they can do something to make this office more ADA friendly and elderly friendly.

Front desk of Behavioral health the worst. Rude on the phone and took a week to process an order…read morefor refills. PT went without meds. Staff stated I'm working from home so I'm not sure whats going on. Doctor on leave since February management never made arrangements for coverage. Patient not seen for 5 months! We have left.

Had a wonderful experiences! Serena was exceptional, she did an amazing job helping me through the…read moreprocess. Would recommend this place 10/10 times !

Urgent care speed of being seen and efficiency of intake were fantastic!! Serena was the best at…read morethe front desk. Medical care and treatment was wonderful. My wife's condition was treated and she was released with detailed follow-up instructions. The waiting room is large, clean and quiet.

Great care. I was in and out. I received great care. The doctor was very knowledgeable and helpful…read more My only complaint is the parking. There was no parking lot. You either need to park on the street, which in this case there were none available, or park in the parking garage. When I parked in the parking garage, everybody was parked in two spots. I had to drive around for 15 minutes to find a spot! Make sure you give yourself enough time!

I love this place and my doctor Shuchi Gupta who I didn't click with right away because she didn't…read moreagree with my other doctors. I realized over time that she was thorough and only wanted the best for me--even when she's really busy and has a million other things to do. She could simply write off what my other doctors have said as correct to make her life easier, but she never has. She deserves a lot of respect for that. As for the waiting room--staff behind counter are amazingly sweet. but the tv in the waiting room is literally always on the dumbest tv station. When you're waiting it's not the best. Especially if you go to the doctor a lot like me.

I had a very urgent health matter that needed immediate attention which was not an emergency. I…read morewalked in, explained what was up and the receptionist very professionally and courteously took my info. She brought me back to a room where another equally pleasant and professional healthcare worker took my vitals and moved me to a wound care room. A little time passed but not too much when an NP came in to do what needed to be done. Super professional and very understanding. Took care of it and I was out in less than an hour. Nothing negative at all to say about this experience.

Worst experience ever. I had Dr. Phillis and she never called in the prescription so when I went…read moreto Walgreens they were searching for the message and nothing. So I called back and she had already left (early). The receptionist Linda could not do anything about it and said I would have to wait until the next day. I went in at 2pm and headed to the Walgreens by 3:40 pm the doctor was gone and they couldn't do anything about it. I needed that medicine right away as I was leaving on a trip the next day. I will never return to this awful urgent care again. Instead I went to a urgent care in Braintree right after and they were great! Don't come here and deal with this horrid place.

Absolutely horrible!! I had cut my finger and needed 6 stitches. I was turned away at 3 location's…read morebecause they were not taking anymore patients. We walked in and not even asking what the problem was we were turned away. So ended up at convenient MD in Weymouth and was seen right away ahead of people who were waiting.

Very poorly run. A wait time is to be expected at a walk in clinic, but after messing up my test,…read moreI had to return and wait in line for over an hour all over again just to have a basic blood dWhen a customer is required to return at no fault of their own, they should not be forced to wait in line again. Screw up test Number 1 then make the patient go to the back of the line when asked to return? I won't be back.

After being fed up with the lack luster care at Harvard Vangard,I tried Granite Medical on the…read moreadvice of a nurse friend. I was fortunate enough to have a wonderful doctor assigned to me. She was kind and caring, the type of doctor that you feel you have been at a doctor's appointment when you re done. I feel that she goes above and beyond for you if there is an issue. I had such an issue over the past 2 weeks with a skin irritation. After seeing several other doctors, and doing several blood tests for this, I walked in yesterday to pick up a prescription. She saw me, called me over and looked at my problem, then immediately sent me over to another skin specialist who was outside their practice( because of the weather the derm doctor had cancelled) to have a biopsy. Impressive?? I think so.A good doctor is hard to find, and Dr Cullinane is a true gem.

I'm just describing my visit to family internal medicine doctor, Leslie alexander. She answered my…read morequestions and gave me help with whatever I needed. I got referrals to a gynecologist. She sent along my test results to the other doctor that same day.