My go to place for vitamin supplements, and my recent visit was pleasant enough. I picked up ginger to prevent seasickness on my cruise. The vitamins are always fresh and well packaged. read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Vacaville, California

Justin really went beyond the usually pleasant demeanor; wonderful and helpful. Even when another customer arrived and speaking loudly about specific health needs and questions, Justin kept his professional composure and didn't giggle like I really wanted to do..and I May have quietly under my mask. Anyways, got my auto-deliveries rectified AND had a $30 coupon on my account I didn't realize. Thanks again Justin! Please keep up the great work. Customer service at such a high level seems rare at times--Hope restored. :) read more

The Vitamin Shoppe - Hope this works :) - Vitamins & Supplements Near Me - Vacaville, California

Out of all the Vitamin places in Solano County this is by far my favorite. The other options in the county either try to sell you everything and anything or don't try to sell you anything. I have yet to come here and be disappointed. Every time I have come they have suggested the right thing that I needed or was looking for. Everything they have suggested has worked the way I had hoped it would. The prices are reasonable and wish they where closer to my house... The drive is a drag and thats the only downfall to this place. If I had one of these near my house I would probably be there on a regular regular bases. I would definitely recommend that if you need vitamins or supplements you stop here and check it out. read more

The Vitamin Shoppe - This is my new best friend hope it works lol - Vitamins & Supplements Near Me - Vacaville, California

I now come here for Alaffia African Black Soap liquid. Only place locally that carries this soap. In the past Amazon was only place I could get it, now I can get it here for 3 bucks cheaper! Good service with a smile when I came here. I will be a returning customer when my soap gets low! read more

They have everything for nutrition maintenance and supplement needs. Its conveniently located off highway 80 and in Nut Tree plaza so you can shop and dine as well in the same trip. Nice new clean store. read more

The Vitamin Shoppe - The Vitamin Shoppe at Nut Tree. Tee C. - Vitamins & Supplements Near Me - Vacaville, California

I love this location, friendly staff. New staff member Chester from the Napa branch knocked it outta the park today! He educated me on a more affordable protein powder that I now intend on buying more of, and talked with myself and family about other useful supplements. Glad he is a part of the team over there, will be back for more supplies and intend on talking more with him, he seems very knowledgeable. I like that Vitamin Shoppe gives out samples of different items as well. All around good experiences here! read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Vacaville, California

It's unfortunate that I need to write this about a local business. However, it's important for the community to know who is doing good and not so good business in the area. I have shopped at this store several times with no issues, in fact one of the employees was so helpful with a search I was on for my husband that I bought from them even though I found the item for less elsewhere. But after the less than professional behaviors and lack of customer appreciation by the GM named Kai, I will never go back. I made a recent essential oil purchase online in which I received an additional 20% off for spending more than $75 (I exceeded it by $50). My package came a day early which was great of course. There were two items in my order that were rancid/unpleasing to the nose, and one had leaked, which was the least of my worries. I called the store to see about exchanging the items for a brand I was more familiar with and never had a rancid problem with before. That wouldn't be an issue for the store, but there was no way in hell that Kai was going to honor the 20% that I earned by spending over $75. because "the promotion ended," and "her computer wouldn't let her." The promotion ending has nothing to do with the fact that I was sent TWO rancid products. You replace the items and honor the discount, as this isn't considered a new purchase. And even if it were, it's still an exchange. There are several other stores in Vacaville and one I found in Fairfield, who carry these same essential oils. You would think that Kai would do whatever needed to keep my business - to keep business coming through their door. On the contrary. She was dismissive, short and literally uninterested in doing right by the customer. **Note that the replacement products were higher in price, which would've made the store more money. I spent 19 years in corporate management and can proudly state that I never treated a customer with such nastiness. It's unfortunate that Kai is the GM for this store when there are other employees who would surpass her in quality of service and not be so reckless with the company's bottom line, especially in 2020. On a lighter note, I bought some of my oils at Nugget Markets, and what they didn't have I found at Vitamin Adventure in Fairfield for a good price. i may have paid a touch more at both places (only due to the sale Vitamin Shoppe had going at the time), but I was treated with civility and received non-rancid products, and for that I will continue to give them my business. read more

This place is very organized and well stocked. I like that I can run in, grab what I need, pay and be done with it. I'm always the only one in there, it's always the same gal working, my 2 items I buy are always in the same place. It's nice to have one stop in my life be quick and easy. They also have a customer rewards program that is based on dollars spent. I don't know how it works but I like that every few months I get a 5$ off coupon in the mail. Customer appreciation brings men back for sure. Wish more businesses in frequented had them. read more

It wasn't so pleasant of an experience for me today. The manager was very condescending and was very defensive from the jump I think the both of them are new because I've never seen either of them before. The young woman who was there working was rude and not very customer service friendly. She said some things that rubbed me the wrong way and it was very offensive which really makes me sad because I've been coming to this store for years now and never had a problem before. It may be my last visit after this last experience very distasteful in my opinion. They obviously don't care about repeat business. read more

I love the Vitamin Shoppe. First visit to this location and the store was clean and the layout made it easy to find all the things I was looking for. The sales clerk was very knowledgeable and had some good recommendations because she had tried some of the products herself. read more

So, I am into fitness and I take different supplements...whether I buy from VitaminShoppe, NutriShop, or GNC depending on my needs...I'm always a repeat customer...until today. NutriShop completely blew it and I'm done with them. I want to thank you ladies and gentlemen who work at VitaminShoppe for treating me amazingly every time I come in. I recently encountered 2 very rude boys associated with that horrible rival shop, which made me realize just how much I appreciate genuinely good and kind customer service whether or not I end up purchasing anything. No one in the store treats me poorly even if I happen to mention I saw the same product for a different price elsewhere and you are always able to recommend multiple supplements rather than just the one go-to product the way I feel NutriShop handles things. I'm very grateful for your kindness and how helpful you are in finding the products I need, and also your willingness to search online for products they you may not carry but I am asking about. You guys have never made me feel like an idiot for not knowing every single brand of supplements on the shelves. read more

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I have gone to numerous nutrition stores in vacaville such as the Nutrition Shoppe and Nutrishop but never did I become a loyal customer. I always received horrendous customer service. I'm glad The Vitamin Shoppe finally opened in Vacaville! Everyone is helpful, acknowledges you, and is knowledgeable of their product. If they don't have an answer for you, they have an information kiosk that they will gladly assist you with. They aren't pushy. Great relaxed environment. Will ALWAYS be a loyal customer. read more

The Vitamin Shoppe - Free samples!! - Vitamins & Supplements Near Me - Vacaville, California

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Been buying supplements for years now and recently started going to this place by referral of a friend. This is a big store compared to other vitamin shops around lots of product but the main reason I go back is I found the prices to be better then others in Vacaville. I cant comment on the staff mainly because I research what I want ahead of time and just grab what I need I don't really ask there opinions on product but they did greet me with a smile and ask if I had any questions... Keep them prices right and ill keep coming back..... read more

Never been to a vitamin shoppe before (and what's up with the old english spelling?). They had a ton of stuff, hard to make choices on daily vitamin products with a wall of product staring at you. Overall nice employees, but dang, hard to choose and a tad expensive! read more

The Vitamin Shoppe - Vitamins & Supplements Near Me - Vacaville, California

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Great customer service and great competitive prices! Love the one on one customer service, always helpful with with what you're looking for. read more

I visited the store this morning with a lot of questions. The salesman took the time to answer them, explained my options, and then showed me where I could find what I was looking for. I truly appreciate the information I was given. I will return soon. read more

Love this place. They are always friendly and helpful. They have a good selection and have alot of good sales going regularly.

I've been going to that location it was OK at one time but I had a bad experience with one of the workers they give out samples and I asked her about it and she told me it's only for people that buy the protein mix I drink protein mix I could've tried it to see if I liked it and try that brand she was acting like it was hers and she'll save it for her friends!!Thank you very nice of you!!Manger took good job for me!!! read more

Came here to check for some supplements. I've been using the Arnold Muscle Pharm Iron Cuts and Iron Dream. They didn't have the Iron Cuts in stock and the Iron Dream was 40 bucks. The only reason I dropped by was because I heard there prices were close to Amazon sadly enough they weren't. I ended up ordering both items online for a total of 52 bucks while if I bought them at the store it would have cost 75 bucks. The two girls that worked there didn't pay me much attention. One never said anything and the other seemed to just kinda be zoning out. Probably wouldn't come back, but maybe this was just a fluke and I got a bad experience. Regardless online still seems the way to go to buy my vitamins and supplements. read more

Only place that carries my energy drink in bulk. Thank you! It depends on the day for customer service, but unless your going to a specialty athletic nutrition shop, better do your homework. I usually know what I want and just need to be pointed where it's at. Prices are good read more

I always go here to buy my supplements. They price match which is awesome because you get the best price and know you're getting authentic supplements. They have a large variety of herbs, supplements, protein bars and protein powders. Staff are always nice, helpful, and knowledgeable. read more

I have been recommended a few times to Vitamin Shoppe. Its a few miles away from home, but instead of going to the usual GNC down the street I decided to check them out. I was extremely disappointed with the service. I walked in with my younger sister, and three ladies are chatting it up about irrelevant topics around the counter. One of the ladies asks me, "Do you have a question?" I mention I may in a bit, but as I stroll to the protein powders they all continue to talk, this time complaining about "Hours" they work. I decided to get what I came there for, and the girl ringing me up says nothing but how much I owe her. I pay, and she hands me the receipt and attempts to walk away.... Doesn't even bag my items. It's stupid, but such a horrible experience. I wouldn't recommend this place AT ALL. read more

So glad this place open. A variety of great products for nice prices. Also the workers don't hound you and only help when you ask.

Inexpensive and incredibly friendly and helpful staff! He pointed out every sale they had to offer as well as signing me up for the reward program for addition savings read more

Some of the best customer service around. No matter what you need and if you don't understand there is always someone more than willing to answer questions. I love this place! Thank you for being above and beyond for your customers consistently! read more

Extremely knowledgeable, and always friendly staff. Love going in and checking out the new supplements and the staff can be trusted when asked about differences in products. See these guys!!! They're great! read more

The staff are welcoming and always greet me when I walk in. The staff have always put in a good effort to help me find what I need. They clearly know a lot about their products. The store is clean and organized. They have a great selection if you are looking for vegetarian vitamins. This helps when you want your vitamins to be free of gelatin. read more

Terrible customer service...dude with the dreadlocks at the cashier needs better training...awful..and I usually love shopping at vitamin shoppe..usually leave with a lot of merchandise...never again at that locale read more

Good selection, friendly staff, and they have sales pretty often on the stuff I typically buy. They display prices unlike Nutrishop, and don't try to constsntly upsell you or offer you completely unrelated products like GNC. A go to supp store for no nonsense. read more

The customer service in this place is usually pretty bad, but today was just too much for me to ever go back here! I went in to get prenatal vitamins this afternoon (2/19/15)... I was the only customer in the store. I wasn't acknowledged by the girl at the register when I walked in, but what else is new for this place! Then there was a male associate in the aisle I needed to look at... He was sitting in a chair with a big cart next to him completely blocking the vitamins I wanted to look at. He looked up at me, didn't say anything, just looked completely inconvenienced by my presence. I told him I needed to get some prenatal vitamins, he said "tell me which ones and I'll hand them to you"... girls know there are a million types of vitamins!! So I told him I didn't know which ones because I'd never bought them before and that I needed to look at some of the labels. Again, he didn't say anything, didn't get up, just rolled his eyes and kept on doing whatever he was doing with the shelves. I'm just so tired of the rude sales associates in this place! I went across the freeway to GNC, and they were amazing!! GNC was very helpful and answered all of my questions. read more

THIS WAS FROM MY VISIT BACK IN JULY. For Some reason my review never posted.- UPDATED The DSM did call me to see if there was anything he could do to get me to come back. He was very nice and will make me give this store another chance. I have not gone back since my last visit but plan to at least one last time. If service doesnt improve that will definitely be my last I have gone to this store about a half a dozen times and after my last visit I am done. The customer service here is just plain flat out AWFUL! The first time (and even second time) I thought maybe they were just having an off day, but that is not the case. There is always at least 3 people working and not ONE of them EVER offers any assistance. My last visit I need something specific and unfortunately couldn't wait to order it online and have it shipped. I walked in and there were 2 people at the counter (one being the manager) they continued their conversation like I hadnt even walked in. I walked up and down the isles (which they could see me looking) and just carried on. This has been my experience every time I have come in to the store. When going to check out the manager always seems annoyed that she has to stop her conversation to ring me up. It's really too bad because they really do have a great selection and pretty good prices but the service is just terrible. read more