Great massage and friendly staff. Really enjoyed my visit and look forward to returning soon!read more

From the time I entered the business, 10 out of 10! Staff is truly amazing and professional! You…read moredefinitely feel amazing after your session! Highly recommend

The wait is never long which is a major plus when you're a walk-in. The chair massage is my go-to…read morefor overall care especially when short on time. I've never had a bad massage at O'Chi!

Went to this establishment to get a massage. I asked for the total relaxation for 30 minutes. I…read morewaited my turn. A lady who happened to be white came to the front to pay AFTER her massage. When it was my turn, the male asked me to pay first. I asked him why I had to pay first when the previous customer did not pay before her service. He then asked me to pay in cash. I was wearing my work shirt and a pair of linen pants. I also happen to be black. I was professional looking and had a shopping bag with me from another store. The owners who happen to be Asian could not give me answer so I decided to skip the massage. It's really a shame because I visited once before with no issue. I am in town all the time for work, but I won't be spending my money with this spa. I guess the owners assume that if you are black you may not be able to pay with credit or may skip out without paying. Give every customer the same treatment. You could've had a loyal customer every couple of weeks.

I really enjoyed my massage from Heritage Massage. I got a five star deep tissue massage. I'm sure…read moreeveryone is a skilled massage therapist here. The ladies are kind and good service. Highly recommend.

Amazing great massage I will definitely be back the ladies are super nice and adjust the pressure…read moreto your liking

Affordable place with amazing massages. They are very consistent. This is one of my go to spotsread more

I've been coming here for years and it's generally pretty good every once in a while you get a not…read morevery good massage and that's OK. It happens but recently. I had a terrible massage with a woman who didn't understand me. I tried to get out of there after only 30 minutes, but I didn't wanna get her fired so I stayed for a little bit longer because I was worried she might get in trouble. I'm sure she needs to a job just like everyone else and instead of taking care of me a longtime customer they only cared about making as much money as possible & they just wanted to charge me full price and could care less about me as a customer. The last time we did this, I didn't come back for a year and there's a good chance I'll never come back. I'm beyond disappointed by their service. And I tip at least 50%, I go every week that's at least $1000+ I spend there every month. If they had taken care of me, I was gonna come back tomorrow and spend more money again. But They don't care about you they just care about $. I'm beyond disappointed. I'll spend my money somewhere else.

Lovely experience. Very relaxing and peaceful. Visited after redoing my bedroom. Needed some knots…read moreworked out. Summer put in the work. Will be back.

The massage was ok, however the sheets are polyester and don't feel good. I paid with a credit…read morecard and the tip screen came up starting at 30% up to 60%. This startled me i normally tip 20 to 25,%. Because of that I will most likely not return. I tipped my normal tip of 20%. I was not happy about that process and suggestion.

This place is inside Gaylord Opryland Hotel/…read more The Opryland Hotel, now known as the Gaylord Opryland Resort & Convention Center, is a renowned 4-star resort in Nashville, Tennessee. It is known for its impressive nine acres of indoor gardens and waterfalls housed within glass atriums. The resort boasts a wide range of amenities including a full-service spa (Relâche Spa), several swimming pools (indoor and outdoor), a water park called SoundWaves, a fitness center, and a golf course. The Spa is ok and offer lots of services with a few skin care lines but my personal favorite is " Emminence Organic skin care" and this is one of the only locations close to me. I didn't have any services done yet in this spa I normally go to a different one but they have good product and you are an Elite Marriott member you can get 10% discount in the product you just need your EMN.

The only reason this review isn't a one-star is because of the actual massage service--which was…read morefantastic. My therapist was attentive, checked in frequently, and clearly cared about my comfort and the quality of the treatment. That's the one highlight. Unfortunately, everything else about the experience left a lot to be desired. I called in advance because I had a full day to unwind and wanted to make sure the spa had enough to offer. I was told they had a steam room, sauna, eucalyptus room, hot tub, and more--all within the spa area. That either wasn't accurate or was a major overstatement. * The showers were not functioning properly--both knobs were broken and temperature control was impossible. * Towels were tossed everywhere, with no organization or cleanliness upkeep. * What was described as "ice towels" in front of the sauna were bone dry and room temp at best. * No sign of a hot tub or any inviting relaxation areas. * The water station was underwhelming, with no cold or infused water options. Wanting to settle in and make the most of the day, I asked if I could purchase a drink--maybe a glass of wine or champagne--but was told I couldn't have any alcohol before my massage, and that no drinks were allowed. Odd, but I respected the policy. However, after the treatment, I was told I'd receive a complimentary glass of champagne--what I received was a literal sip, maybe an ounce at most. When I politely asked if that was the full serving, I was met with rude and condescending commentary that made me feel embarrassed for even asking. To be blunt: the front desk staff and support team were the biggest letdown. From the moment I arrived to when I left, they were either dismissive or cold, which does not align with the kind of experience expected at a spa with this reputation and price point. If you're booking solely for the massage, it might be worth it--but if you're looking for a relaxing, welcoming, full-day spa experience, I strongly suggest looking elsewhere. This was a major disappointment.

LeLe did an amazing body massage today and I felt wonderful afterwards. She was so kind,…read moreprofessional and did an amazing job! Can not wait to go back to her! Everyone that I've had there has always done amazing and been so kind.

Clean safe environment. Professional attitude…read moreExcellent technique used entire 60 minutes from the time I was on the table No rush

Jessica is the best!! I am a huge lover of alternative therapy and have seen many reiki…read morepractitioners over time. Jessica is already one of my favorites. She has a great energy & vibe, is so friendly and easy to talk to and is skilled in reiki. She uses crystals & sage and made sure I felt at ease and comfortable. I also had a consultation for hypnosis and am excited to see how it will go!

Jessica could not have a more healing spirit. She takes her…read moretime and walks you through everything that she does. She's purposeful, kind, and extremely wise. I wouldn't choose to do Reiki or Hypnosis with ANYONE else. Thanks Jess!

Joanne gave me a deep tissue massage and worked every kink in my shoulders and neck. Joanne is very…read morefriendly and knowledgeable about the body. Customer service was great. I was greeted with a smile. I was able to draw an Eastwr egg of the tree and won 30 mins in the infrared pod. I'm looking forward to going back!

The Most intricate massage I have ever had, Kelly is AMAZING! Professional, clean,and great…read moreparking. After Kelly put my shoulders back together, she used an E-STIM on them while she worked on the rest of my body. Hands down the best massage.

AJ is great! I've been seeing her regularly for years and she's always professional, talented, and…read moreaccommodating. It's a great environment, easy to park, and relaxing environment. Great value, too.

I had been seeing the same massage therapist for about 4 years and she had decided to take a step…read moreback. Finding someone new at that point was extremely nerve wracking because my girl had known my body/issues better than I do! Ajalon has some amazing reviews so I decided to give her a try. She made me feel so comfortable right away. I told her what my last therapist had been doing and she just right in and worked on my problem areas like she had been the one taking care of me all these years. I've been twice now and will definitely continue to see her, as well as refer my friends and family to her!