Tim was great! Super friendly and did an excellent job. I had just bought a new house that needs a…read morelot of work and it was unclear when was the last time the ducts were cleaned (if ever). He explained everything else I needed to do and gave lots of home renovation recommendations for my new home.

I had NWA Duct Cleaning service my 16 year old home. They did an amazing job at a very fair price…read more He showed me before and after pictures of my ducts. I couldn't believe the difference. They were respectful to my home and my family too. I have horrible allergies and I can honestly tell you that I can tell a difference. I 100% recommend them.

They are good at finding the problem with your system and finding a remedy. They treated me fair,…read morecame out same day.

When my heat pump stopped working on a very hot summer day I called several of HVAC companies and…read morenot one was available on that day. Finally I reached out to Aire Serv and Scott A arrived in the afternoon. He diagnosed the problem, explained it to me, and arranged everything so both my heat pump and hot water heater were replaced the same day. Joey and his assistant worked till after dark in the extreme heat to finish the task. I also dealt with DJ who arrived later on to install new thermostat and check on the operation of the unit. All four technicians were prompt, efficient, very professional and polite. I communicated with Lynn through the emails and have nothing by praise for her, too. I highly recommend this company.

Having decided to replace our 20 year old AC/Heat unit we called the 3 best reviewed companies in…read moreour area that were not less than 15 years in business. Anderson was the second company who came out and the company we ultimately chose. Why? Excellent reputation. Excellent product offered. Not pushy at all. Honest. No questions left unanswered. Mr Anderson was VERY knowledgeable, friendly, and respectful. He has our thanks for his time and for selling us our Amana AC and compatible heat unit. Work was done when promised within the time frame given. The installation crew was efficient, polite, respectful of us and our property, nice and cleaned up after themselves completely. The crew supervisor was by in the middle and again at the end of the install making sure all was going well. He went over everything with us and educated us on our new thermostat. All 3 men have our appreciation for making what could have been a stressful day an easy going one. Since install on 7/18/2023 our house has been a consistent 76 degrees as us set on the thermometer. Looking on our electric company web site (comparing the same temperature days before and after installation) we have a MUCH lower kWh usage with no other changes in our daily electric usage. The company and the product get 5 stars from this family!

During the recent cold snap that came through, our furnace went out. Anderson Air responded…read morerelatively quickly, getting a technician on site that Sunday afternoon who diagnosed the issue as the heat exchanger. It clearly had cracks rusted in the pipes and needed to be replaced. Monday - the supply house was closed Tuesday - the part was not in stock and had to be ordered Wednesday - heat exchanger replaced, then realized the control board had a short that also required a replacement Thursday 3:30 PM - finally got the furnace working again. We have 4 small kids at home, and my wife is pregnant - we were without heat for 5 full days, and Anderson's response was not urgent. Subsequently, the Heat Exchanger was covered under warranty and we were hit with a $2,300 bill for "labor". After asking for clarity this generic line from their pricing sheet included labor, "other parts" and refrigerant among other things. We were charged to refill the refrigerant when the heat exchanger was replaced... This is a reflection of faulty management, and taking advantage of customers. We will not be using them again.

After moving to Fayetteville, I asked around about an honest Air company. My son recommended this…read morecompany and they service his units. I found out from another plumber and air company that these gentlemen don't "give their technician a $500 bonus for getting a new unit put in". Yes, many do this. The technician came out and worked on one of my units that is 20 years old, telling me it was old school and in great shape. THIS WAS FIVE YEARS AGO!!!!! The unit is still in ticking and they will be back next week! What a joy to find honest people!

I really like a Franklin as a company. They are all quick, knowledgeable and everyone I've…read moreinteracted with over the years has been friendly. If there's an issue, they're all on top of it. Not to mention their best pricing. We've had lots of work done by Franklin's HVAC, Electrical and Plumbing Teams and their estimates are better than everyone else. I've recommended them all to my neighbors and I'm so happy whenever I see a Franklin vehicle in my neighborhood because I know they're getting the best service.

Beware of the Rip Off on parts…read more A/C went out on a Saturday night, called Kinder for service for Sunday morning. Was imformed that weekend service would be $185 for labor to start which is totaly acceptable by me. Tech came out and quickly troubleshot the problem as a bad condensor fan motor run capacitor which you can pickup for about $50 ....( part houses arent open on weekends for homeowners) and the tech was done in 20 minutes. I gave them 2 stars because the Tech was good, other wise I would give them ZERO stars. What they dont tell you is they do roughly a 700% markup on parts, so I was charged $378 for that $50 capacitor. Not the Techs fault so waited for Monday morning to call the owner, spoke with his secretary who transfered me to his voice mail and Don Kinder the owner apparently felt no need to call me back.

From the owner: Kinder Heating & Air provides expert HVAC repair and installations, emergency heating and cooling…read moreservices, and smart home upgrades across Northwest Arkansas. Fast response times, honest pricing, and quality workmanship guaranteed.