When my heat pump stopped working on a very hot summer day I called several of HVAC companies and…read morenot one was available on that day. Finally I reached out to Aire Serv and Scott A arrived in the afternoon. He diagnosed the problem, explained it to me, and arranged everything so both my heat pump and hot water heater were replaced the same day. Joey and his assistant worked till after dark in the extreme heat to finish the task. I also dealt with DJ who arrived later on to install new thermostat and check on the operation of the unit. All four technicians were prompt, efficient, very professional and polite. I communicated with Lynn through the emails and have nothing by praise for her, too. I highly recommend this company.

Scheduled my appointment and cancelled after the scheduled time TWICE. Were very rude and…read moreinconsiderate of my time.

Great company!!! Very professional, showed up on time. Amanda was an excellent communicator between…read moreme and my insurance. After everything was dried out they were right on top of getting estimates sent over to insurance to complete the put back. 100% recommend this company!!!!!!

From the owner: Rainbow Restoration is a franchise organization focusing on residential and commercial disaster…read morerestoration and cleaning services. Established in 1981, Rainbow's broad array of mitigation and restoration services are backed by the Neighborly Done Right Promise. Simply put, if it's not done right, we promise to make it right. Our commitment to customer service is grounded in locally-owned and operated businesses who daily earn the trust of homeowners and small businesses throughout the world.

Tim was great! Super friendly and did an excellent job. I had just bought a new house that needs a…read morelot of work and it was unclear when was the last time the ducts were cleaned (if ever). He explained everything else I needed to do and gave lots of home renovation recommendations for my new home.

I had NWA Duct Cleaning service my 16 year old home. They did an amazing job at a very fair price…read more He showed me before and after pictures of my ducts. I couldn't believe the difference. They were respectful to my home and my family too. I have horrible allergies and I can honestly tell you that I can tell a difference. I 100% recommend them.

Unreliable company. At first they were very responsive. However, after having to come back multiple…read moretimes, left me with a broken heater with a storm and freezing temperatures coming up. I will be asking for my money back.

This is easy. Scheduled an appointment. They never showed up and never called…read more I had to hound them and they put me off "til later." So, unprofessional. Just happy to find someone else to do the work they couldn't be bothered to take nor complete.

Very happy with the overall experience with Strunk Dryer Vent Cleaning! Billy was punctual,…read morefriendly, professional, and did an excellent job cleaning our 2 dryer vents. He even noticed that one of my dryer's lint filter was torn and in bad shape. It is a very old dryer- Billy offered to find a replacement part for it. He found it and dropped it by my house a couple weeks later- no extra charge! Excellent service- highly recommended. We have found our go to person for vent cleaning!

Billy came out and cleaned our dryer lint trap, exhaust system and dryer vents and I was surprised…read moreto see how full of lint our system was! This is one cause of house fires. I'm so glad we did it and will have him come back on a yearly basis now. He was very easy to work with and I recommend him highly.

Offers great service and very transparent. I highly recommend this company for any hvac services.read more

Buyer beware. Our company has had a service contract with Anderson for years and until recently…read morethey gave us dependable service. Now the maintenance and repair work is very bad and every time there is an issue with our system (purchased from them) they find something wrong that requires an expensive repair. In addition, in the last 2 weeks they have no-showed on 2 different service appointments without so much as a call let alone an apology. After their latest screwup/attempted gouging we called another company and the issue was a filthy air filter that Anderson was on contract to maintain. Sad to say this is not the same company it used to be. I'm guessing private equity is driving it into the ground.

Warning to all - Used high pressure sales tactics and bait and switch as well as misrepresented a…read moreloan/financing as 0% APR that had massive hidden fees. Financing company won't let me cancel loan, saying only dealer/bud Anderson can do it. Despite us never settling on a price (or having a change order when work went from expensive service to inexpensive service), and my not having signed, bud Anderson has affirmed to financing company that they won't change the price - and financing company is attempting to enforce it. Additionally, we now have shrapnel throughout the soil in our yard since they recommended the pipe bursting method despite having a line that could only be replaced via a digout. They tried to charge $16,000 for a backyard sewage line digout (which was what they had quoted for the pipe bursting), and then sent a backdated quote the day after for $27,000 and claimed that it was the original quote for a digout. On the phone, another member of their team said they were seeing the cost as $24k on their side which was the price that the financing company showed once adding in all of the hidden fees. We are still trying to negotiate price down, and get the shrapnel cleaned out of our yard (they said their crew cleaned it but attached is from afterward). I will note, the crew sent out to do the work was incredibly nice and honestly getting screwed by their own team all day long - from not having the line marked properly thus digging in the wrong spot, breaking their equipment because they weren't told about our pipe collapsing and disjointing and got the bursting bolt and line trapped in our soil (they were at my house until 9pm still trying to get it out). It's sad to see that this companies leadership is training them on unethical sales practices and then sending their crew out set up for failure.

On February 10, 2026, Felipe Cendejas came to replace a leaking drain tray on my hot water tank…read morethat Bud Anderson installed. I want to make it clear that I am giving Felipe 5 's. He was professional and friendly. However, I can only give Bud Anderson 1 (and I would make it 0 's if I could). Why you ask? They had to come replace a drain tray that they installed. Yet another "Oh sh*t" (one of many I might add). But that isn't the worst. When they installed the tank, they left a plug unplugged. Everything is in a power strip, so it was really obvious there was only 1 plug left dangling. I saw that but I didn't know what it was, so I didn't want to plug it in (perhaps it was left that way on purpose). I asked Felipe what it was for. He told me it was heating tape to keep my lines in the attic from freezing. So, when we had 14-degree temps recently, my lines froze. And when they froze, water backed up. I had to put 4 aluminum trays under 4 leaks to catch the water. I don't know what is going on at Bud Anderson, but they are going downhill fast! There is a saying that 1 "Oh Sh*t" erases 100 "Atta Boys". At this point BA owes me 400 "Atta Boys". I hope not because that means 400 things went wrong. If I didn't have a service contract already paid for, I'd be done with this company. Whatever is going on, you need to right the ship pronto!!!

The technician arrived at the top of the appointment window (a huge plus in my book). Mario was…read moreclear with services, what he was going to do and then gave several specific options based on what I wanted to do going forward. Everything was fixed and serviced on the first visit and he seemed prepared with all the materials he needed from the start. Fast, friendly, efficient service.

Prompt, professional, courteous, communicated well, did a great job and gave me confidence that our…read morevent no longer posed a fire hazard danger