Unreliable company. At first they were very responsive. However, after having to come back multiple…read moretimes, left me with a broken heater with a storm and freezing temperatures coming up. I will be asking for my money back.

This is easy. Scheduled an appointment. They never showed up and never called…read more I had to hound them and they put me off "til later." So, unprofessional. Just happy to find someone else to do the work they couldn't be bothered to take nor complete.

I Love everything about this company! It is a family owned business that treats you like you…read morematter. I have a primary home myself and a rental home. For the rental home, I purchased a brand new heating/cooling system from Paschal, this being before I knew about Kinty. My personal home ended up having a starter issue with the a/c. I called KJ and they came out and had it running in no time. Shortly afterwards, my rental had an issue with their brand new unit. The thermostat kept shutting off and thus, not working. It shut the whole system down. They have small children. When I called Paschal, I got a call center. The girl stated that she couldn't give me an idea when they could come out as it was a Friday. When I told her this was a brand new unit and they have small children, she stated that it didn't matter, there was nothing she could do about it. I called Kinty and told them what happened, they were out before the day was over! The diagnosis... the piping was installed incorrectly. This past summer, I had to have a new thermostat in my own home. They were really swamped but assured me they would be here before the day was over. Sure enough, 7pm!.... they came. Their tech was friendly, apologetic for being late, and had my thermostat installed in no time! Please call Kinty Jones before you call anyone else! You will have a pleasant experience and will be pleased with all their service! Thank you Kinty Jones!!!

Kinty Jones responded first to come out after calling several people. Eddie and Josh showed up and…read moremade the repair just like we wanted them to. They did an excellent job and we would use them again!

Had the best experience with this company. I like to support local owned and operated businesses…read more They were kind, responsive, and quality service! Thank you Dylan for helping service my AC! And reasonably priced. I would recommend them 100%.

Fast response, expectations set on initial phone call, fair pricing and a quick repair.read more

They are good at finding the problem with your system and finding a remedy. They treated me fair,…read morecame out same day.

When my heat pump stopped working on a very hot summer day I called several of HVAC companies and…read morenot one was available on that day. Finally I reached out to Aire Serv and Scott A arrived in the afternoon. He diagnosed the problem, explained it to me, and arranged everything so both my heat pump and hot water heater were replaced the same day. Joey and his assistant worked till after dark in the extreme heat to finish the task. I also dealt with DJ who arrived later on to install new thermostat and check on the operation of the unit. All four technicians were prompt, efficient, very professional and polite. I communicated with Lynn through the emails and have nothing by praise for her, too. I highly recommend this company.

We recently had Turn Key install a complete new system in our home and I can't recommend them…read moreenough. From start to finish, their team was professional, courteous, and efficient. When I first called to schedule an appointment, their customer service was top-notch. They were able to fit me in for a consultation quickly. Adam was able to diagnose our HVAC issues quickly. He then gave us a few options on repairing our existing system or replacing it due to the age of the system. Once we decided to replace the system he helped us make several decisions based on our current issues of hot & cold rooms that were never very comfortable. Once we agreed to the work, he ordered the new equipment and got us on their schedule very quickly. Since then, our new system has been working flawlessly. We now have 3 zones in our house and have already seen our electric bill start to drop due to the efficiency of the new unit. I would highly recommend them to anyone in need of HVAC services.

From the owner: "At Turn Key Heating and Air in Centerton, AR, our commitment to outstanding customer service and a…read morebroad spectrum of HVAC services means we're equipped to meet all your heating, ventilation, and air conditioning needs. From the essential HVAC maintenance that keeps your system running smoothly to specialized HVAC repair, we've got you covered/

What a great experience with Armor Heating and Air. Had 2 other HVAC companies come out prior to…read morecalling Armor. One wanted to replace the entire unit, the other wanted to replace a bypass valve and add another duct and vent in the attic. NEITHER of these 'guesses' were accurate! Armor came in and did some trouble shooting. Instead of trying to throw parts at it, the investigated and found the problem. I am sooo grateful for Armor and the great job they did. This literally saved me thousands! The problem was a manual valve that had moved to the closed position over time and was not allowing the cool air upstairs. I almost trusted the wrong company. The manual valve shouldn't have been in there in the first place and Armor still caught it! Many, many thanks to Eric, John, Payton and Cade! Armor Heating and Air will always be my first call and will always get my highest recommendations!!! Call them! You will be glad you did!!!

Several years we got a new HVAC system installed by another company and it was poorly installed and…read morea terrible experience. We had Armor recommended to us to come in and fix some of the issues and it's been a great experience. Omar, Edgar, Jose and the team have gone above and beyond in cleaning up the issues and being fair in the pricing.

Having decided to replace our 20 year old AC/Heat unit we called the 3 best reviewed companies in…read moreour area that were not less than 15 years in business. Anderson was the second company who came out and the company we ultimately chose. Why? Excellent reputation. Excellent product offered. Not pushy at all. Honest. No questions left unanswered. Mr Anderson was VERY knowledgeable, friendly, and respectful. He has our thanks for his time and for selling us our Amana AC and compatible heat unit. Work was done when promised within the time frame given. The installation crew was efficient, polite, respectful of us and our property, nice and cleaned up after themselves completely. The crew supervisor was by in the middle and again at the end of the install making sure all was going well. He went over everything with us and educated us on our new thermostat. All 3 men have our appreciation for making what could have been a stressful day an easy going one. Since install on 7/18/2023 our house has been a consistent 76 degrees as us set on the thermometer. Looking on our electric company web site (comparing the same temperature days before and after installation) we have a MUCH lower kWh usage with no other changes in our daily electric usage. The company and the product get 5 stars from this family!

During the recent cold snap that came through, our furnace went out. Anderson Air responded…read morerelatively quickly, getting a technician on site that Sunday afternoon who diagnosed the issue as the heat exchanger. It clearly had cracks rusted in the pipes and needed to be replaced. Monday - the supply house was closed Tuesday - the part was not in stock and had to be ordered Wednesday - heat exchanger replaced, then realized the control board had a short that also required a replacement Thursday 3:30 PM - finally got the furnace working again. We have 4 small kids at home, and my wife is pregnant - we were without heat for 5 full days, and Anderson's response was not urgent. Subsequently, the Heat Exchanger was covered under warranty and we were hit with a $2,300 bill for "labor". After asking for clarity this generic line from their pricing sheet included labor, "other parts" and refrigerant among other things. We were charged to refill the refrigerant when the heat exchanger was replaced... This is a reflection of faulty management, and taking advantage of customers. We will not be using them again.

Friendly, prompt, and completed my AC repair with explanation of the problem. Will be my "go to"…read morefor future HVAC needs.

I wish there was a higher rating; I'd certainly give more than 5 stars If I could. Excellent…read moreservice, clear explanations and better rate than anyone I've ever used. My estimate is that I saved over 30% with Swanson's and my system now operates perfectly. We've lived in the area for just over 20yrs and have had opportunity to use several HVAC repair services for our home, rent houses and kid's home. When the HVAC guy in the neighborhood moved, I tried 2 of the large companies with less than satisfactory results. Gary is a rarity in today's environment. If you don't have a great HVAC and are tired of the arrogance, double talk and outrageous prices of the big guys, give Gary a call.