Best carpet cleaner in Rhode Island, great prices and service, would highly recommendread more

From the owner: We specialize in Deep Steam Carpet Cleaning, Area Rugs, Runners, Upholstery and Stairs. We offer…read moremany different types of deodorizers (Lavender, Linen, Lemon, Fresh Breeze). See our online Specials. No Coupon Required. We also offer same-day appointments.

We have some older carpets that had gotten quite beat up with coffee spills and dog accidents. We…read moretried the big national brand carpet cleaner before, but we're quite disappointed with the results. I came to yelp to look for a local business, and that's how we discovered Total Steam Cleaning. The results are absolutely amazing! I'm not sure how he did it, but all of the stains are gone! I definitely recommend with no hesitation

Had all of our area rugs and wall-to-wall carpeting cleaned by Greg- he did an amazing job! He is…read moreprofessional, thorough, and left the rugs looking like new. Responded quickly to my inquiry and gave us a quote over the phone. and on top of all that, he's a nice guy!

Used Joe Cleans for my carpet and bathroom shower and had a bad experience. When I called to get…read morean initial quote while giving them all of my dimensions they told me $180-230 but $250 max. They also confirmed several times they would not start working until they gave me an exact quote. I left for work and they didn't call once to give me the quote and they billed me $320. Joe was good enough to settle at $250 but after I called to complain. Carpet came out nice but shower was terrible. I emailed with pictures to show them How unsatisfied I was and as an update as of 1/9, Joe PERSONALLY wrote me a letter to apologize with a full refund of the shower and grout cleaning. He has really taken responsibility and gone above my expectations for a response. Even though I wasn't satisfied with experience, he made sure that the situation was rectified.

Couldn't ask for better service. Had two bedroom carpets cleaned... scheduling an appointment was…read moresuper convenient & fast. The guys were on time, professional and very efficient . One carpet stain was accidentally missed and they returned within a day to fix the issue. They most definitely take pride in what they do and want to ensure a good experience. I will be a returning customer!

We recently had a contractor install a new furnace (located in a 3rd floor closet) and our…read morebeautiful cream carpets were heavily stained during the process. I didn't think it was possible to remove the dirt and mysterious grime on the carpets, and resigned myself to replacing them. I contacted Bonnie at Advanced Systems Carpet Cleaning because of their wonderful reviews and I can say it was absolutely the right choice. I was scheduled immediately and Bonnie and her son literally performed magic, doing a deep cleaning of the damaged areas. I was stunned that they were able to get our carpets back to pristine, beautiful condition. Bonnie is super responsive, easy to work with, fairly priced and a perfectionist about her work. I am ecstatic over the results. Later had them do a clean, color and protectant seal of all of our 1st floor tile. The results were gorgeous and beyond my expectations. No more babying the tile or wasting time doing backbreaking grout scrubbing. Best decision ever. I am looking forward to having Bonnie and her team do the rest of our floors. Thank you for everything!

Bonnie and her crews have been providing exceptional reliable services for us for over a year…read more Never hesitate to call them.

We had just closed on our new home and Mr. Mason came out personally to review exactly what we…read morewanted done... The young gentleman who completed the work were very professional and did a great job cleaning our AC ductwork, our living room & family room carpets and several pieces of upholstered furniture. Very pleased!!!

We had a great experience with ServiceMaster! Our couches were water and dirt stained by our two…read moredogs, but now look clean and new. The business was very courteous, responsive and easy to get a hold of. They confirmed the appointment the week of and were quick and efficient on the day of. We will definitely be using them for future carpet cleaning!

My experience with Thompson Clean was seamless from the beginning of scheduling services. I was…read moreable to book cleaning within 3 days! Dave was amazing, and my carpets are brand new, including getting out dog pee stains! The price was beyond fair, and Dave went above and beyond and even included a quick cleaning of my hallway runner. I would recommend Thompson Cleaning to all and will definitely be using them again.

From the owner: I Thompson Clean we make sure you get the best experience possible with your cleaning we take our…read moretime and do everything we care for customers we specialize in carpet cleaning. We also do tile cleaning, stripping waxing, water extraction, and carpet removal.

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

This team is amazing! Prompt service and reasonable prices. Their business is growing and I'm glad…read moreto be apart of it. Communication has been fast and polite. The deep clean team went the extra mile for my family and I can't wait to have them back Bi-weekly. My house has never felt so clean! Give them a try you will be very happy with the results.

Good quality service and very good response time. Good paperwork was provided after review of…read morefireplace

They were very efficient and thorough. I would recommend them for both their work and cost…read moreeffectiveness.