They've done a great job for us on Monthly cleanings. We started with a deep clean and things we…read morethought were forever stained looked like new when they were done! (Glass shower door, oven, refrigerator, sink rings). It is such a great feeling knowing that when we get a little behind on keeping the house clean that they will be there to help out. Their prices are reasonable and scheduling is pretty flexible too if you need them just before or after an event, etc. My family and I are very happy with SC, and I would recommend them to anyone.

Correct company!!! Horrible service, didn't clean much…read moredefinitely not any kind of deep cleaning for $200!! Girls spent alot of time in the bathroom with the door closed on her phone not cleaning. After there cleaning my place needed cleaning and I keep a pretty clean house, due to surgery I wasn't able to to keep up and after the experiences with this company and owners not easy to deal with. Look elsewhere for more reputable company

Sidney was wonderful. When I wrote that the original cleaning of my area rug left some soiled…read moreareas, he offered to go over the rug again. He did a very thorough job and the rug looks much better. Very professional job and as real gentleman.

They answer my call on a Saturday, but more important they work around my needs for a disinfecting…read morecleaning for my business as soon as possible. There service was on point and what I had expected. Thank you 100% recommended.

Very nice candy store. Great tasting candy. Clerks were very friendly and helpful. Tons of choices.read more

Had my house deep cleaned. Very happy with results! Able to schedule within a week. Team of two…read morecleaned the house.

Very unreliable - two no-shows in a row. Hired them for a project, they messaged that will start on…read moreSaturday. No one showed up, no messages, no heads up - nothing. I asked them when will they do the project, reply was - Monday. On Monday they sent a message "on my way", but again - no one showed up! Do not trust their word.

% Great Work. Best Price in Metro West. Removed all Leaves from my yard, not the usual blowing them…read morearound

Excellent service and results. My carpet was really stained and after their work it was stain free…read moreand looks great. Also, very nice people

AITA? After doing a little bit of internet searching for a…read morecarpet cleaner I found K-A Carpet. I saw on Yelp they were running an offer for $50 to get $100 credit on service. I went on their website and decided just to book through their website as I like supporting local businesses, especially if they invested in an online presence. Some background: I moved from South of Boston to North of Boston, and my new place wasn't so new and needs some cleaning before I move-in. I talked with the owner who said when they get their carpets cleaned they are usually charged for three rooms for the place, so I assumed it would be equivalent to 400 square feet. I also wanted to clean the tile/grout from the kitchen and bathroom - at least the places where foot traffic was, so I figured for the bathroom would be 25 square feet and the kitchen about 50 square feet. Thus, I put in for 75 square feet of tile/grout cleaning. Okay, so I add those services and pick a day that the owner of the unit would be there prior to my arrival. I pay the $60 down-payment to confirm the online order. I sent the owner cash to pay, with $65 extra in case of any overages or in case they do a wonderful job and feel the need to tip $20. The day comes, I receive a call from the tech at 12:06pm who is doing the service when they arrived on location. I let the tech know that I'm not on-location but the person there is opening up the garage for them now and that I left cash as payment for their services with him when thee services are complete. And at that time he told me that the garage door was opening and he was greeted by the owner. Minor issue 1: I received a call from the owner at 12:08pm saying that the tech requested the full bill to include what I paid in the down-payment and wanted to verify if I paid anything up-front. I then pulled up the email and credit card online statement to be sure that I was charged the down-payment and told them that I did in-fact pay the down-payment of $60, and the due at completion would be the remainder balance of the invoice. So, what was up with the tech not knowing how much to collect? Or was that a tactic just to get more money when he knew he wasn't dealing with the person paying the bill? Sure, could be an innocent blunder not looking at invoice very closely. But that got solved. I get to the location the following day and talk with the owner who informed me that they liked the carpet cleaning service, but didn't like the chemical or perfume in the cleaner as it made him cough. I looked around and the carpets were cleaned decently enough. Could I have cleaned it the same or better with a rug doctor mighty pro or bissell big green machine rental - yes. I then as about the tile in the bathroom or kitchen as I also expected the bathroom or kitchen to be done as I paid for 75 square feet of that too, but was told that they didn't. The owner then handed me back $60, indicating he thought the tech only deserved a $5 tip. I asked if they mentioned anything about the tile or grout cleaning service, to which the owner said no. I then reached out for support using text messaging to see what K-A's side of the story was at 9:54am. And after a phone conversation at 10:29am, they informed me that the space was larger than anticipated, and when they spoke with the person at the property they got "no response," however, if they were wrong they could reschedule to come back. The part I thought was strange is the "no response" because I got a call when the amount due was in question... Why didn't I also get a call here, either from the tech or the owner saying something isn't adding up. I can understand if there was a miscommunication on the exact dimensions of the space, so I voiced my thoughts, which verbatim are "I'll check and get back to you. If you don't hear back from me everything is ok." I get the space measured, and turns out that yes the measurements were a little off, but according KA's own ordering/scheduling system was a difference in price of $50 if they charged exact amount of carpet space plus 100 square feet for the actual 105 square feet tile/grout. Or a difference in price of $77.50 if they charged 125 square feet for the 105 actual square feet of the tile/grout. The owner had enough to cover $65 in case this exact thing happens. And you would think a reasonable person would accept $15 for an extra 5 square feet of space, instead of the 90c per square foot they charge in the 25-sq.ft.block billing. Or could have just said it was 100 square feet and pocketed the rest as a tip. I bring this information back via text messaging and get told that they would be happy to schedule tile and grout cleaning for $250. Also that I'm entitled to a $12.50 refund as that is the difference between what I paid and what services I received. Me: Why didn't the tech contact me like they did earlier if they had a concern with size/scope of job? "If the person on-site couldn't make a decision, that would be more

Pedro called me back immediately when I was in need of hiring a cleaning service for our office…read more He brought his team for the initial visit and we all toured the office and agreed upon what needed to be done. They were tireless in providing a "deep cleaning" which made us all feel better about our workplace. They also arranged a "deep clean" of our carpets which restored them to a "like new" appearance. After MetroWest Clean Office has been here (they come 3 times a week now), the office and all bathrooms are sparkling clean and the whole place smells fresh. There is never any doubt that they have been here! They are a pleasure to work with. Pedro checks in regularly to make sure everything is being done to our satisfaction. We couldn't be more pleased with this excellent service at an affordable price!

From the owner: We provide steady and reliable professional cleaning services in Framingham, Natick, Ashland, and…read moreMetrowest County area. We use only high quality cleaning products. Customer satisfaction is guaranteed.

Shady business. They make a deal with you on the phone and they'll change it during the actual…read morecleaning service. Find a different place.

We have used CleanlyPro since way back when they were known as Magic Touch. Juliana crews are…read moredependable and always leave us pleased with their thoroughness and dependability. Juliana has been more the willing to work with us if there was a scheduling problem or we had a special request.

Ramalho's Cleaning Service does a great job! We called them last month to come clean our empty…read morehouse before we moved in. We were able to schedule a time for them to come by with little notice. They were very thorough! The oven in particular was in pretty bad shape before they came, and now it looks spotless! You can now actually tell that it's purple on the inside! We had them come back today and again, great service and very fair price. We've now scheduled them to come every two weeks. Give them a chance, you won't be disappointed!

Amazing service!!! The entire experience was better than I could have asked for and I really…read moreenjoyed how kind and willing to help me in my super messy space with so much professionalism! I am absolutely thrilled with the cleaning performed and we are so excited to have found this company and to have had Milton and Lena. Such a great experience my bathroom looks new! Can't wait for the next service!

He has not come to do the service he provided, I have called multiple times and no response at all…read more Worst customer service ever

Leonardo does excellent work! He showed up @ r place in Worcester & taped r entire stairway to…read moreprotect it before entering the unit.There are no words to describe his detail. He spent hours on r familys bathroom tile and tub to get decades of dirt & grime from all the tile and flooring and tub/sink. Sadly nobody has his work ethic. He is by far Par 1 an excellent cleaning service / customer service.Look no further he is your tile and grout guy !

Well, I purchased a living social voucher to try these folks out, as I was looking for a service…read more After months of not being able to schedule anything with them as they wouldn't return any of my calls - AND I hadn't even mentioned that I had a voucher - to them I was just a potential new customer, which is what I was - they finally called me after I called and complained to Living Social. I scheduled for them to be here today (the first time they could get here - not a convenient time, but whatever. They didn't advertise that they don't come to Arlington but on a couple of days during the week and not on the weekend, so I took what I could get). They reported that they would be here from 9 to 11 am this morning. At 9:30, they still were not here and so I called to see where they were. I spoke with Luciana, who first informed me that I was told that they would be here some time between 9 and 11. Okay - perhaps I had misunderstood the woman with whom I had spoken. But THEN she told me that they were probably going to be late. I said that wouldn't be possible, as I had to get to work - and that if they were going to be late, some sort of notice would have been a very good thing. She then became very belligerent with me and asked what I wanted her to do. I said that I wanted to get here no later than 11. She said she'd have to call her people and then call me back. She did do that, and they did come by 11. Great. Not friendly or even remotely nice, but they had arrived. I had to leave, but my other half came home so that someone was at the house. I left him with a tip for them, but given the experience getting them there I told him to use his judgment as to whether he gave the $20 to them (I had purchased the 3 hours of cleaning, so I thought that was a reasonable tip based on the hours). So... I got home from work and here's what I found: 1. I was told when I scheduled the appointment that I needed to provide my own cleaning supplies. So I left everything out (both upstairs and downstairs), but they brought their own and used what have to be the worst smelling cleaning supplies I have ever encountered. My house stinks - all over - it's disgusting. 2. The house is not clean! Sure, they vacuumed a few rooms (not the front entry stairway, not the kitchen, and not the back area/bathroom) and cleaned the bathrooms, but in addition to all of the areas that weren't vacuumed, things weren't dusted, and the floors weren't washed. 3. My other half informed me that they did not stay for the time I paid for (3 hours, which was to be 2 people at 1.5 hours each). They were gone in an hour, so that's only 2 hours - not what I paid for. Needless to say, they were not given the tip I left for them. I don't know how to explain the amazingly poor customer service, but I needless to say, I won't be a regular customer. If companies use voucher systems to gain new customers, they should have a plan in place as to how to handle them. First impressions - bad ones especially - are hard to overcome. A first, second AND third impressions? Oh my... Trust Cleaning Services should consider changing its name.

They wouldn't honor their Groupon b/c they changed their service area. Groupon won't refined my…read moremoney because they are claiming I didn't read the fine print. I think I would check to see if my apartment was in the coverage area first before purchasing. I checked and my apartment WAS in the service area. Now they won't cover it. Please save your self the disappointment.