I have been going to them since 1997. Have gone thru name changes and physician and PA changes. Every one is amazing and the staff is so helpful. I'd recommend them to everyone needing pain control! read more

I've primarily been working with Cristian with my physical therapy, but everyone I've encountered has been very nice. I'm honestly always impressed that the team assigned to you all checks in with you throughout the appointment. Cristian has me on a regime to strengthen my hips and add mobility to my movements and so far I've been feeling better. My insurance recommended me to PT and I ultimately got to choose this location that was a shorter commute for me and I'm glad I got came here. I really appreciate the banter that happens here too, I've had several good conversations while putting in work to get better ! read more

I have been going here a while now. Dr Koshi is fantastic. His staff is fantastic with one exception. The woman who handles schedules (Tina) is the most smug, rude woman that I'm amazed still has a job. Apparently, the doctors don't have any say in her employment as it's the group manager that has this power. Not sure if I'll be going back. I can't see paying money for services and get treated so poorly and nothing happens. read more

CRPM, Especially Elizabeth Keliiholokai, P.A. has taken care of my Chronic Pain issues with various treatments since 2016, when Kaiser decided to reduce patient's meds so rapidly, many people became gravely I'll, and with the VA, cessation was so abrupt, was an uptick in vet's suicides. That's not the way to treat service members, I wish they knew about CRPM! I hope the new owners allow their doctors & staff to continue doing what they do best: helping hurting people. Thank you so much, "Dr." Elizabeth- you have a heart of gold and compassion for miles! -S.B. read more

I have been going to Dr. Shinto Koshy for years for my chronic pain. He is amazing! He is compassionate and kind. He listens to how I feel and tapers the pain management plan to fit my needs. Because of him and the staff I am able to hike and do all the things I love. read more

I have been coming to CRPM for over a decade and have always had a positive experience. Not only is the staff friendly, but they are always willing to go the extra mile to help out with insurance needs and other requests. I highly recommend CRPM if you are looking for a long-term pain management facility. read more

I recommend this place very nice Dr. and staff very considerate and helpful with what ever u need

I've been going to Dr Lai since a truck hit me on the freeway 6 years ago. His office is so friendly and helpful! They feel like friends now! Dr. Lai has helped me tremendously since the accident. read more

I have been going to CRPM for a number of years now and they have been a Great help to dealing with my 24-7 pain. I have a number of chronic health issues that are a part of my life, and with out the care of the team at CRPM I would not be able to have a normal life. the office staff are very kind and helpful, and Elizabeth and Dr.Koshi who I see most, I can't say enough good things about. they really do have compassion for there patience thank you all. and if you are on the fence about going to them, get off and go you won't regret it. My brother uses them as well and he is very happy with them. read more

If you suffer, I do with CRPS, this is the place to go. Ask for Roxanne Manuel or Dr. Lai. You will get relief.

I was injured from a car accident and was referred to Dr. Lai by my chiropractor. This was a scary process and I knew I had to do it, but was anxious on getting expensive treatment done for it to not work in the end. I was rear-ended on the freeway and the accident totaled my car. Getting into a car accident is very expensive, even if you have insurance, so I had to be careful on what treatments to get and when.  I felt very well taken care of by Dr. Lai and Rosalie, they answered all of my questions and I was reassured to hear their suggestions and explanations for the pain I was in and how the treatment could help me. The pain was so bad that I couldn't work, I lost my job, and even about 2 months after my accident, I couldn't focus and work continuously without taking breaks. If I over did it, I would have to lie down and rest for at least an hour to get my body to relax from the bad tension. No boss would allow you to lie down for an hour at work! Without going into the details, when I did get my treatment it took about 4 weeks to feel a real improvement. It was still another 8 weeks to really get into working full time again, but I had to make lifestyle changes and I avoided certain types of work that would aggravate my injury. Dr. Lai also gave me great suggestions on self-treating my injury and it does help. My injury is common but difficult to treat (bc of lifestyle) and I still experience mild pain if I overdo it, but it's not nearly as bad as before. read more

I have been a patient of CRPM's for several years now, back when they only had a small office in Placentia. I have been seeing Roxanne the entire time and her expertise and kindness have changed my life. She has been a great support to me not only in pain relief but in my emotional health as well. The source of my chronic and severe pain was found by her. Then came Dr Koshy for my procedures! I cannot say enough about this gentle, caring Doctor! His amazing skills in medicine and in patient care have been epic to me! Dr Koshy treats his patients like they're family. I really feel quite fortunate to be treated by him and Roxanne!!! They are my heroes! read more

I suffered for over 6 years until I met Dr A.Lai and Rosalie. I had a quick introduction to being a 90yr old (in my 30s with multiple areas of injuries). Walking, standing, and sitting long brought more pain. I saw over 5 orthos, 8 chiros, 2 acupuncturist, 6 PTs, 9 primary doctors and 3 epidurals. Some injury required surgery, but many were too minor to perform surgery until I got older or too difficult to diagnose except for clinical assessment. I lived with 24/7 pain @a level 7-9 for 2.5 yrs. The constant nerve pain felt like someone pressing on a toothache and never letting go. This pain didn't go down and stayed at a 7-8 level for over 6 yrs with PT, chiro, acupuncture, epidurals, muscle relaxers, and pain meds. When I got the first PRP injection, I felt strength within 2 days. The pain suddenly subsided that I wasn't sure it was real at first. I was afraid to hurt myself again for fear of the 24/7 pain returning. Where I didn't get a shot, I felt the pain calling for my attention that I needed shots for those areas. During my 2nd round of shots, I confirmed that the PRP injections helped me where epidurals/pain meds with PT/chiro failed. I wish I knew about this option during the 1st year of my injury. With less pain, my spirits lifted and brought back my freedom of movement. I'm forever grateful to this clinic and the staff. This is the new medicine with massage/chiro. If you are NOT a drug seeker and want to feel less pain, this is the place to seek help. Instead of surgery, I would attempt the repair before cutting away any material in your body. It may give the strength needed to help the surrounding muscles move again. The doctor, staff and nurses have been wonderful. Like epidurals, the PRP injections are precisely done under xray in a controlled environment. Nurses watch and care for you before and after the procedure. My shots are mainly at Journey Surgery. MRIs and Xrays provides a data point (that my body already tells me) but these data points doesn't take the pain away. PRP injections allows the body to repair itself without the side effects of drugs (epidurals/pain medicine). Also,injuries like SI joint pain won't show on MRIs/Xrays and are only confirmed when that needle hits the spot. The pain ONLY subsides after the PRP shot (ACTION/Resolution). Whereas, pain doesn't go away w/ a consultation from an ortho or MRI. They are just a information/data point w/ NO action. If you have pain, do you really need another data point (with COST) to tell you what you already feel for years? read more

I would definitely recommend this clinic. I really am so happy and satisfied with my visit. Everyone there is so professional, it was very professional to find me a quick appointment when I explained how bad my back hurt and I needed an appointment ASAP. Nora was so good at what she's doing, she knows exactly what needs to be done for a patient to be happy. The clinic seems so organized and clean. Upon waiting, all patients were so satisfied with the quality service they were getting. All providers treated me with respect. Best part, they electronically sent my prescription to the pharmacy in Fullerton who delivered my prescriptions in no time free of charge, I always had to look for a pharmacy to dispense my meds. Thanks for being so professional. All clinics should take you as a model.. whoever runs this clinic knows how to deal with his parents. read more

The clinic was much better two years ago.... over the last two years the staff has changed, the scheduling has gotten lax and one of the best Dr is going to be leaving... Lately I show up for a scheduled appointment and my appointment doesn't show up on their computers.... then the staff just sits and ignores you while you try to get answers.... Very disappointing!!! I moved from my pain clinic in Colton to be closer to my home... now I am regretting the move... read more

Dr. Lee is a true testament to good medicine and fantastic patient care practices. I needed nerve reaction testing done to rule out carpal tunnel in my wrist, and Dr. Lee ran the electrode and needle testing with such professionalism and grace that I was shocked by his exceedingly kind bedside manner. He walked me through the entire process, explaining what he was doing and why, and he gave me ample warning before the shocks. His thorough description throughout the testing made it much less intimidating and a lot easier to understand, since I haven't found a proper diagnosis for my wrist pain and knowing what's going on is key for me. He conclusively told me that, even without extensive study of the results, my nerves are healthy and firing quickly, which eliminated carpal tunnel on the spot and helped to continue guiding me toward an eventual diagnosis (it now appears to be tendonitis, which he also happily talked to me about despite being a nerve expert--that extra step was wonderful). I was so impressed with how sociable and contentious he was, having never experienced that kind of doctor before now (sadly). Overall, I don't foresee a need to come here again unless I'm injured, so I'll say that I don't hope to be back!! But my visit was expedient and relaxed, so if you're looking for a pain specialist who is clear, friendly, and informative, Dr. Lee's office is the place to go for your pain needs. read more

HealthyU Clinics - The machine used in the nerve testing. Clean, technologically savvy patient room. - Medical Centers Near Me - Placentia, California

They are amazing! I've been seeing Dr Lee & Elizabeth (PA), for over 2 years for my degenerative disk disease issues. I prefer RFA and trigger point treatments over pain meds, and they work miracles for me! I've always experienced friendly & accommodating staff members whenever I visit or call for help. I'm so grateful that I have them on my side! read more

I have been a patient at CRPM for almost a year now. After 3 bouts with leukemia, 2 transplants, full body radiation treatment, 3 years of chemotherapy and a several week coma due to contracting meningitis, I was seeking relief for my foot neuropathy and nagging pain throughout my body. Thankfully, I had a chance meeting with someone who referred me to CRPM. After completing 2 rounds of neuropathy treatment, my feet are feeling much better. The discomfort is noticeably less and I am not constantly annoyed by the cramped feeling in the toe area of my feet. Ahmed, Roxanne and Suzanne were incredible to work with during my neuropathy sessions. A couple of months ago, I started a stem cell & PRP program in order to regain movement in my right elbow. It has been very stiff and painful due to an avascular necrosis diagnosis. Dr. Lai has been exceptional to work with. He is very knowledgeable about the diagnosis and the procedures to treat it. He is very concerned with the patient's well-being and truly cares about the end result. I am so appreciative of his efforts in non-surgical treatment of my mobility issues. In addition, Dr. Lai has also provided me with some alternative treatment that has enabled me to get off opiates (fentanyl & Percocet) that I was using for pain management prior to my treatment at CRPM. I would also like to thank Geoff who made all of this possible for me at CRPM. Without his caring personality, none of this would have been possible for me. Thank you to all the staff at CRPM for making my visits and experiences at CRPM worry/stress free. I HIGHLY RECOMMEND CRPM for anyone experiencing pain-related issues in their everyday life. read more

As per the recommendation of my spine doctor, I went to CRPM for a cervical epidural steroid injection a couple months ago, the whole procedure took less than 15 minutes. I received a worksheet, noting that my co-payment was $75, which I paid on the spot. Now two months later, I've received a bill for $20,200 for "xray services" and another bill for $4,200 for "surgical technician fees". Also, there is a third bill for "doctor's fees" $2,000. I'm not sure what kindof scam is going on here.... I'm told these services are covered by my insurance and then receive $26K in bills for a 15 minute procedure. I'd suggest steering clear of this place! read more

I am so impressed with Dr. Lee! He was so professional and personable and friendly. He explained what he was doing every step of the way, showed me what was going on with the abnormalities in my back using the fluoroscope (which no one has ever done!), and made the entire experience as positive as it could possibly be! Dr Lee and his staff earn my highest praise and the atmosphere in their office was comfortable and professional. He even came out and talked with my husband afterwards! He is a superb doctor in my eyes, and I loved the classical music playing during my procedure. Nice touch! I would return anytime, though I hope that's not necessary - I am feeling great this afternoon and give Dr. Lee all the credit! read more

I saw Dr Lee a few days ago after throwing out my back very badly I could barely even walk. Wow, that was the most painful car ride I've ever experienced. But i knew that I'd be out of commission for several days or even weeks, so I sucked it up. well kind of.. I must admit that I was screaming and nearly crying in pain. My wife even felt sorry for me! Haha. I actually went to Dr Lee due to an extremely glowing recommendation from a colleague. I'm really glad that I did. Dr Lee was so deft in his technique. I only wish that Dr Lee placed an epidural for my wife rather than that clumsy and rude anesthesiologist. Further still, his bedside manner was impeccable. He explained everything so well; before during and after the procedure. I think bedside manner is important in all fields of medicine. But for a pain specialist, I consider it imperative. I'm sure all pain doctors see many of the same things over and over, so I can almost understand when so many become calloused. But I could really feel genuine care when I was complaining like a 41 year old baby. So, I'm really glad to have received my care from Dr David Lee. He is a true physician and healer. I give him my highest recommendation. Thanks doc! read more

MOM REGAINING HER WILL TO LIVE. My mother was in horrible pain from ostiomylitis (infection of bones) in her back, and a dislocated shoulder. There are few times when we use the word agony in today's world, but that is the only word that would come close to describing her condition. She saw Dr. Lai, and within days she was nearly pain free. She is regaining her strength, and more importantly, her will to live. Bonnie read more

I'm so grateful I have found a pain management office that really cares about there patients! I see Roxanne, and she is the most amazing, caring, compassionate Dr who sincerely cares! I've had 5 spine surgeries, and she has really helped with getting me Physical Therapy, Epidurals etc to help manage my pain! I can't say enough about how fortunate I am to have found such a caring compassionate person who actually listens!! Everyone in this office has been extremely helpful, and caring !!!!!! read more

After 2 PRP injections in my left AC joint, I can do a painfree push up and lift my arm above my head. I was always afraid of injections thinking it was a huge procedure but it was nearly pain-free with a local shot to numb and then procedure was done with efficiency in the surgery center under fluoroscopy. I felt instant relief both times and the second shot continued to help for the next few weeks to now where I feel 95% fixed. Dr Albert Lai MD is a funny doctor and really puts your mind at ease when he works on you. Thanks team. read more

I'm an RN so that comes with repetitive lifting, pulling, cleaning patients. This takes a toll on the body even with proper body mechanics. I went to Dr. Lee for an assessment and evaluation for my severe neck and back pain. He planned out a treatment process fitting to my needs; I do not like taking pain meds and really don't want to start any type of dependency on them. Pain is real and it is subjective but man oh man, in my line of work, you see the people who KNOW how to work the system or try to go from different hospital to clinic to get more pain meds. My recent visit to see Dr. Lee I actually overhead someone tell staff "If you don't give me meds, I'll leave a bad review!" It's disgusting. These are the same type of people who come to overcrowd the ER with their need to get a Methadone refill and scream and yell at staff for pain meds while your loved one is actually having a true emergency (stroke, cardiac arrest, etc). Anyways, with Dr. Lee's help, I was able to get back on track, no longer on modified duty at work and continue with my bootcamp workouts. Dr. Lee and his staff were very helpful and answered all my questions. I will definitely be returning if I have any other pain issues. By the way, shout out to all the druggies who give patients with REAL pain a bad rep. Thanks a lot. read more

I have been seeing Dr. Shinto Koshy at CRPM for several months now and he is an excellent pain management physician. I would recommend him to anyone who is looking for a great caring physician who is attentive, patient, personable and really loves what he does. He always has a smile and makes you feel comfortable even when having a procedure. He explains everything and takes his time, not rushing you through your appointment. His team is always pleasant and gets back to you in a timely manner. They really care about their patients. Thank you CRPM Dr. Koshy and staff. read more

Elizabeth has been my PA for over 3 years and at times I see Roxanne. They are both very thorough, listen to your concerns and work with you. Dr. Lee also does my Botox injections and he tries his best to be gentle. They have been my lifesavers in my time of need. When I am in pain, they do their best to help me! I would recommend this place if you are looking for a staff that treats you like a person and cares about you! read more

When I first saw the docs i thought they looked too young to take my low back pain seriously. I saw Dr. Lai then Dr. Daniels. They examined me more than the ortho spine guy did and spent more time listening to my concerns than i realized. They never made me feel like this was the end of the road. The options I was given were many and rather cutting-edge (I researched online). And when you're in chronic pain the least you can ask for is hope. And if there is no hope then your next fear is abandonment. They promised to see me through this tough period of my life rather than 'judge me.' The PA's are also excellent and have the same philosophy as i about treating my pain and guiding me to be a 'patient' patient:) You won't be disappointed. Very clean office..and just like the last reviewer..fish tank is awesome and soothing. read more

This office, in Placentia, and as far as I know, the other FIVE offices, are practically inaccessible by phone. The receptionist even tried to call the number herself as I watched and she was unable to get anything other than a recording. She said she'd let the administrators know. As far as I can tell nothing has changed. The contrast between the attentive care given by the doctors and P.A.s I've seen at this location, and the impersonal, profit driven, profile of the administration is shocking. As much as I appreciate the quality of care I receive during my monthly appointments, I would NEVER recommend this medical group to anyone. After rereading this review, I think it's too harsh. The doctors are so kind and wonderful "they "don't deserve to be associated with this review. It's all about the management and not the doctors, PAs, and front office. read more

I just reviewed your comment and would like to reply. I sincerely hope you have remedied this situation by now. But it was CRPM in Orange that sent us there, so it was YOUR facility. They provided a poorly drawn map. I'll never forget the ride to get there because we had to stop several times so he could stretch, he was in so much pain. I did notice they had another office in the shiny new building that had elevators, but that is NOT where we got sent. Enuf said. Thank God for the young lady who pushed the wheelchair for us. read more

Recently was helped by Dr. Lee. My mother had slipped and fell- was limping on left leg and was in extreme pain. Dr. Lee was very patient as he listen to her, asked questions regarding each area of her body and pain level. Past pain doc had systematically asked questions, gave injection and left but Dr. Lee was caring, warm, and was sympathetic to my mother who is old and not very pain tolerant! We are so so grateful that we got to find Dr. Lee! My mother was in a lot of pain- but after speaking with Dr. Lee about how to better care for her hip and leg pain, followed by an injection (which he was super patient and kind about with my mother who is not good with shots), she has recovered extremely well. Never heard a complain about hip/leg pain ever since. For any pain management, highly recommend seeing Dr. Lee! read more

Very nice and clean facility. Staff is extremely professional and friendly. MA Lisa is awesome, very down to earth. She made me feel very comfortable. read more

The owner Dr. lai runs all of these facilities. I attended the one in Placentia and then transferred to the Orange office hoping to find a more efficient/pleasant office with a shorter waiting time than one hour. I was hoping for new doctors that might have new ideas to help me. I had been with this medical provider 12 years and still hadn't achieved relief. Well changing offices did zero good. Dr. lai, The owner,became my new Doctor after Dr. Ahmed quit on the spot and walked out. He'd had it with CRMP. They had Me on every concoction of drugs you can think of. I detoxed myself when I thought I was way overmedicated. Everyone better be careful about trusting your pain to these offices. It wasn't until I found out I actually can see a different pain doctor, "elite pain", that I found CRMP HAD NOT been treating me properly at all. Elite pain is on first Street, have a course of action that is helping me achieve less pain. In three months I have received more help in the past 12 years. Protect yourself and your parents from this CRMP nightmare. It was sad to see all of the seniors in the waiting room being treated poorly. Take care read more

I'd love to give this place a higher rating but no one ever calls me back until a week after I've left a message and of course I'll miss the call and then have to wait another week. It's been over a month and my husband and I have been trying to get him an appointment but it's near impossible to get a hold of anyone. It actually feels like they are avoiding us but, seeing as we've never actually seen or spoken to anyone there, I can't imagine why they would. Their policy is they will give you a call back within 3 days. read more

As a consumer I like to continually to review the places I have the need to frequent to get the prospective of others. When I read a bad or poor review by someone I view their other reviews they have posted to gauge if they have given good and poor reviews or do they only Yelp when they are unhappy. Dr. Lee is also my doctor. I have always been treated with respect and dignity at his office by him and his staff. There are rules that you have to follow as a patient being seen by every medical office. I too had to sign a contract agreeing that I would not get any pain medications from other doctors. I really hate it when people blame others for their problems when in fact they are the cause of them. That Scott B. had a bad experience at the MRI facility and another office's doctor "misdiagnosed" his shoulder problem is not the fault of Dr. Lee or his staff. That this person was late for his appointment was not the staffs fault. Looks to me like when he was ask about the medication he received from another doctor he tried to cover it up to Dr. Lee's staff about that too. If you look at this persons other reviews they are all negative and no one can make him happy! Bottom line CRPM is a great office and I will continue to refer my friends and family to them. read more

The doctors and nurses here are fantastic. I am always greeted with a friendly smile. The only negative is that if you need a refill it can take 3-4 days. And even then you have to call several times or they just don't do it. Very frustrating. Firstly, 3-4 days is just far too long, and secondly, I don't have the time to keep calling the office every day to see if it's been filled! read more

Meet the best pain specialist staff and doctors. If you're reading this, it's destiny. If you feel you need specialized, individual care with up to date technology then look no further. All of the doctors. and physician's assistants treat you with respect, love, dignity and care. Do yourself a favor and call right this second, don't let pain win again! Call and make that appointment that will help you start living again. read more

Dr Lai is an excellent Doctor. I like his doctors assistants and staff overall as well. If you tell him your "butts in the air", during your injection as I did, he will sing, "put your butt read more

I have been seeing Dr Lai for a while and he has helped me a tremendously. I went from being in severe pain and laid out to working full time. Dr Lai is the best at figuring out what injections work the best for me. Also i have been seeing Roxanne lately.Roxanne is the best . She is very awesome and nice and cares about my situation and takes the time to talk. She is not just there to get you in and out she is there for you THANK YOU CRPM LOVE YOU GUYS read more

Every one there from The front desk to the nurses, Dr. They are all great. Very nice respectable profesional. Very Clean One Thing I Dislike , And Smelled Good Didn't Have A Crazy Hospital Smell .All In All Great Place Great Care DR. listen to what u need read more