Renaissance Masonry recently repaired loose and damaged bricks in my home's foundation. Kevin and…read morehis team were excellent; they were punctual, provided a clear estimate, and communicated their work effectively. They did a fantastic job with the repointing and sealing. I highly recommend them and would definitely work with them again!

Excellent quality work Good communications…read more Recommend and highly recommend .......... High quality work Excellent and good to work with ......

Rescon never called me back on 11/4/24 as they promised to look into what the heck is happening…read morewith my service or lack thereof. So I used my lunch break to call them back again. They redid the moisture barrier and left it in a unworkmanlike manner. They refused to come back and fix it. Why? They cancelled a job for which I paid a down payment without letting me know. Why? I was told we don't work on things we didn't install. Poppycock. Why give the estimate in the first place? And they HAVE worked on the bulkhead before, which they did NOT install! I called to ask why my work was cancelled and why they never came back to finish the job. I asked proactively if they were cancelling my sub pump maintenance appointment for next year, which they did, and never told me. They said they will no longer do business with me and nothing more. After I paid them %1,000s, being a customer since 2019. They installed 2 dehumidifiers, sub pump, back up battery, bulkhead moisture barrier and basement wall moisture barrier. John from the Hooksett office gave me a quote for work, see my earlier review, which they later took back. Huh? What the heck is going on with this company? They just keep repeating we don't do business with you anymore. If this is how they treat loyal customers, I wouldn't use them. Would you?

RESCON came for the annual maintenance of my sump pumps (regular and backup). Mike P. was the…read moretechnician and he was great! He did the job and alerted me to the fact that there was something that should be repaired and also mentioned that the original sump pump which was something like 15 years old was in need of replacement at some point sooner than later. I don't like surprises so I asked Mike to get everything in order, including the new sump pump. He did what was needed. There was never any pressure to buy anything. He took the time to do the job well and I am appreciative of that.

Matt Young was very knowledgeable, competent, thorough, personable, and accommodating. He spent…read moreplenty of time testing, both previous work and our current problem, working up a plan to mitigate the new issue and making sure we understood it. We would be happy to see Matt again next year for our annual maintenance.

If there were a negative star (Charlie Sheen?), that would be the rating. This would take far too…read morelong, so I'll number it and try to be concise: 1) Sales Rep told us "no demo required" and drafted a plan for somewhere between 9-11 galvanized steel piers to be driven into "bedrock" (later explained to not be the case). 2) $10K deposit already processed when the crew showed up. a) "This diagram is inaccurate." "We need to go under the deck and rip up the first 8-10 planks". b) Wrong - we can't go under the deck. "We need to chisel out the floor at the rear of the garage to install 4 piers there". 3) AFTER I was told they had to go in through the garage floor, I told them not to come back, and I needed a day to review all changes, send me a new contract, and drawings. After digesting all the changes, I called and asked if I should grab some 12 mil plastic sheeting to cover up everything in the garage. Digging, cement dust, dirt = headaches. "The crew will take care of all of that for you". After you read this, LOOK at the garage pics, and EVERYTHING the crew DID NOT cover. Free of charge, I get to take everything from my garage and remove the layers of cement dust and dirt off all of it. All my tools, the kayaking equipment, all chairs, the 9 ft high shelving - EVERYTHING. They only had to say "yeah, probably a good idea", and they'd be off the hook. But not Ground Works. It's a DNA thing to just tell anyone what they want to hear. That would have taken me 45 minutes, but now I get to spend hours on another Keystone cops outcome. 4) This 3-4 day job, tomorrow am, 23 Jun, will be day 14. 5) They had an excavator, all the dirt, boulders, and other loose stones parked on the side of the lawn for 13 days before removal. 6) AFTER finally removing the excavator - 22 June - the crew told me I was supposed to remit payment. a) They haven't addressed the large crack in the corner of the garage, and b) I financed 60% of the job through their 3rd party finance company, GreenSky. There is no money owed them, once they finish - it's now on a payment plan through GreenSky. PS - Their office has NO IDEA how this works. Called 3 times to ensure billing would be applied to the account we were approved for. NO CLUE AT ALL. 7) They also had to dig to the foundation on the R side of the garage (known). They dug it up to spill over the retaining wall into the neighbor's driveway. The neighbors couldn't use half their driveway for the same two weeks due to dirt and stones falling into their driveway. Read GROK (preferred AI), & their BBB ratings (33 W Bacon St, Plainville, MA specifically). There is always an excuse, and it's death by a thousand cuts with these guys. I NEVER WANT ANY COMPANY TO LOSE WORK, because there are too many people who lose business because ppl want their butts kissed. Absolutely not the case here. LOOK at the pics, and imagine this is your yard, your house, and all the extra work you get to do after they've left. This is only written so no one else has to go through anything like this, and I'm kicking myself for not trusting my gut. When you see the images of their dump truck in my neighbor's driveway, that's when the home office told the kid to run to Home Depot and jack in some hydraulic cement into a large foundational crack. It was exposed when digging, but they never addressed it. Now it's "sealed" only from the ground up. Good riddance, and I'll dig it out myself to not have them come back. THAT'S how they completed the job. Remember, this company told us 3-4 days. The ONLY reason I agreed to ripping up the garage floor was that I would have it back in a few days. The left hand never knows what the right hand is doing. I hope they read this, and refute it - I'll be happy to elaborate further, this is enough for now. Again, use your preferred AI for reviews, prompt it for follow-ups, delays, service, complaints, and the longer list of complaints for return calls. Prompt for BBB issues with Ground Works at this location. No pun intended, but DIG DEEPER. You do not want this experience.

Chris and Aiden were professional, quick, and thorough. My basement looks great and already smells…read morebetter!!

We had our system installed in February - 2018. There have been no issues with water since. Each…read moreyear a technician comes out to service the system and they are thorough and professional. On Friday, August 14, 2026, Alvin Miller came out to service our system; he was not only prompt and diligent...he was also very helpful, sociable, and professional. We were so happy with his work!

I have done some work with with them and they are excellent! In a industry dominated by big…read morecorporations who only care about the bottom line BG is a breath of fresh air. Honest and fair priced

We had a crack in our basement wall that needed injection. They recommended a strap in addition to…read morethe injection for a reasonable fee, were courteous, helpful, and detail oriented. BG did a great job in a short turnaround. Highly recommended! Peace of mind at a good price. Thank you!

We had Erickson install a sump pump system in our wet basement two years ago. For annual service,…read moreAlbert arrived at our house and got right down to work. After checking the basement and sump pump system (which was working perfectly) he carefully explained possible options that were available he believed could benefit the safety and longevity of both basement and house He patiently went over each option and their price without any high-pressure, used-car-dealer salesmanship antics, only polite suggestions. Albert was friendly, polite and very knowledgeable

We requested a quote to fix our occasional basement leakage…read more Andrew came over and took meticulous measurements. He listened to our concerns and came up with 3 different options to fit our budget. We were impressed with the level of detail in the quotes because it means there won't be any unpleasant surprises once we decide on an option.

Called and got Rich on the phone to describe a couple of foundation cracks in the house I just…read moremoved into. Got a quote right away and scheduled a repair that same afternoon. A week later, Paul came with his 30+ years of concrete & foundation knowledge. Patched up an underground crack with closed-cell polymer and the other above-ground crack with carbon fiber.

From the start the transaction was smooth. After exchanging a few messages via Yelp! it was…read moreconfirmed that A-1 Foundation Crack Repair met our needs. Andrew came out to view the issue, inspect the rest of the foundation as well as the bulkhead. He provided a couple of options to repair the foundation crack and suggested bolstering the joints between the bulkhead and foundation. The technician scheduled to do the work was very courteous and accommodating. He texted before his arrival and was very understanding when we explained we had an unexpected emergency come up. He was very informative and excellent at explaining what he had done. Thanks A-1 Foundation Crack Repair for making it a breeze to address foundation cracks.

I had Jesse and Gerard Maughan out to do some work on my basement and while it started easy enough,…read morethings quickly went from bad to worse. It's been months and I still have unfinished work, work that was "completed" but needed adjustment, a yard full of trash that ultimately I needed to have taken away(not to mention the human feces left by their workers) and a loss of trust in myself and people that I need to deal with to fix their repairs. Now it's been a no show and no contact for over a month. I would absolutely steer clear of this company.

From the owner: 🚧 Excited to share our recent projects! From repairing chimneys to installing sturdy concrete…read moresteps, our expert masons have been hard at work preserving the beauty and integrity of your homes. Check out these before-and-after shots! Need our services? Reach out now! #Masonry #MA

Jim and Freddie did a great job. They are very nice. They put in new flooring in the kitchen and my…read morestudio. He built in a bookcase that I always get compliments on. Worked on my ceiling in the 2nd kitchen. Just waiting for more funding to continue the upgrades to the house

Jim is incredible and really helped our small business. I called him on a Friday morning after…read moreposting the job on Thursday evening. We were able to reach a reach a reasonable price and he literally got the work done the same day. He took down a wall that we no longer needed, which enables my small team to eat lunch together every single day. Cannot thank him enough. He is personable, kind, and even spent extra time cleaning up.