I've had several hearing exams in the last couple of years from other doctors. I was not confident…read morein their assessment and care. I decided to go to Dr. Ivory for my last exam. My hearing exam with Dr. Ivory was far and away better than the others! He is very pleasant, and certainly knows his business. He gave me a thorough and concise exam. He carefully explained to me the condition of my hearing. I asked him quite a few questions, and he answered them very thoroughly and to my complete understanding and satisfaction! A great experience if you need the best information and solution for your hearing needs!

Earphones still fit great after 4 years because of initial impressions!!! Still amazed by how well…read morethey fit!!!

Called the Office today to find out when my appointment was. The young lady said it was in March…read more I asked don't you send a reminder or anything like most doctors do? She said "that's just a courtesy , you should've wrote it down"!! I get it my fault. I should've. Then when I asked for another appointment they couldn't see me until June. I asked if they had anything sooner that that she said no. She said I can take that or if I want I can look for another ENT!! Wow! Great customer service.

I had a specialist visit today for an ear issue I've had on and off for over a year. My PCP…read morereferred me and recommended I be seen as soon as possible because the exact infection type was unclear. I scheduled the appointment about three weeks ago after approval. I arrived early to complete paperwork, and although the office was busy, the staff were very kind and the visit was efficient. From being taken to the exam room to returning home with my toddler took about 35 minutes. Dr. Williams asked thorough questions, examined my ear, and performed microsuction. It felt unusual and briefly uncomfortable, but I noticed immediate relief, likely from removing impacted bacteria. He was kind, addressed the issue, promptly sent my prescription, and offered a follow-up visit to recheck my ear. Overall, it was a very positive experience and I would return.

This visit was a better wait time... Thank goodness, about a 20 minute wait. Always appreciate…read moreoffices with good wait times, can make a persons whole day. Thank you Dr and staff.

Tried to make an appointment, receptionist tells me they do not accept my insurance and cannot pay…read moreout of pocket. Offered no solution. Terrible.

The office staff here is amazing. I find it rare these days most office staff are not accommodating…read moreor kind. I got out on the wait-list for October a week or so ago and called this week for a same day appt I was able to make. The scheduling coordinator is so kind and makes everything a breeze. Dr. yeh is great, compassionate and empathetic. He is conservative which I like and made me feel much better about my issues leaving. I hope to resolve using his non-invasive approach!

Staffs are always polite and very accommodating. Dr Yeh seems very knowledgeable and kind, he seems…read morevery reassuring. He gave us an excellent care during my daughters' appointment, he even thanked us for waiting. We don't mind waiting as this is an indication that he spends time listening and caring for his patient as he did with my daughter. We highly recommend him!

Very unprofessional people in the office and insensitive Doctor. They make us wait for an hour or…read morean hour and a half every time we have an appointment. I expressed my frustration last time and Dr. Worrel said that EENT are hard to come by but the office was not busy every time we come. They gave us an appointment for today March 27. When we came the office manager said they cancelled our appointment without letting us know because of our sentiment last time. My mother is a handicap so hard to prepare her for the appointment only to be told they cancelled us without prior notice. I'm filing a complain to the Medical Board of California for abuse/neglect of my 85 years old and handicap mother.

By far, one of the best ENT doctors I have ever encounter…read more He is compassionate, knowledgeable and cares about his patients. I highly recommend Dr. Worrell

Excellent experience with Dr. Kun and her team! Dr. Kun is highly professional, knowledgeable, and…read moreclearly passionate about helping her patients. William was welcoming, efficient, and made the entire process seamless. It's rare to find a team that combines expertise with such genuine care and professionalism. I highly recommend this office for all audiology needs!

My experience here was good. I needed to get molds of my ears made and Kun Hearing was recommended…read moreto me. I needed the molds to make custom fitted ear protection and I found out that not all audiologists are willing do produce molds for this. William helped me set up an appointment a few weeks ahead and all communication was prompt. Dr Kun was thorough and easy to communicate with. The molds turned out well and I recommend visiting if you have any hearing related concerns. PARKING Large shared, outdoor parking lot (free)

Bad receptionist service. They hung up on me and wouldn't answer my questions. They take forever…read moreand EVER to give you results. If you want test and results...this is not the place.

Yes, go here for your evaluation. One, they took my insurance. Two, the first appointment happened…read moreright away, within a few days after I called. Three, the testing is more thorough than any other evaluation I've ever seen. Four, they put a lot of thought into the report and provide helpful recommendations. Five, it takes only three months to get the report, which is short compared to other places that have waiting lists. Six, everybody there, including the girls who do the testing, are friendly. Seven, this office is high throughput with many clients, nevertheless quality is not sacrificed; in fact, the quantity has given the providers more experience and improved the quality of the services they provide

The doctor is very easy to deal with, and has a busy practice. He is attentive and answers…read morequestions very well.

Was referred here by my PCP to see Dr. Bac Nguyen…read more First off, the office overall is really clean and quiet. Receptionists were all very friendly and polite. Had to fill out a few forms since I was a new patient. Appointment time was at 3:45pm, probably only had to wait till 4:00pm to be consulted by the doctor. Overall everything was pretty quick, Dr. Nguyen's explanations were all pretty clear and easy to understand. Building and office was nice, assistants and doctors were all very friendly also. Great place