Yesterday, I called Richmond Hearing Doctors with a bit of a conundrum and having called three…read moreother practices in town to no avail. Then, we found Sara. Receptionist/Technician Sara listened as I explained a situation, she immediately empathized, and started listing options... real options. She went above and beyond by reaching out to fellow associates at different locations to find us a solution. We look forward to working with Richmond Hearing Doctors in the near future because of Sara's support. If she is any indication of the level of service and attention here, you will be very pleased. Thank you!!

Very professional staff my only recommendation would be to tell new patients in advance that there…read moreis a charge for ear wax removal that their insurance plan may not cover.

I just had another great experience with the Hearing Clinics of Virginia. Doctor Tomlinson is the…read morebest and great at her job. The young lady at the front desk is so nice, and somehow always remembers my name. She really makes my day! Its like a small town doctors office located conveniently in the city. I am definitely a customer for life. I highly recommend!!!

After years of being loyal customers having two hearing impaired family members we had a terrible…read moreexperience win Dr. Butts at The Hearing Clinics of Virginia. Our dog ate a fairly new hearing aid which I chose to purchase online to save money. This is a service they state as being free to program on their website yet we were charged over $600 to have it done. He also had a little tantrum and stormed out stating he didn't have time to replace the receiver wires and made us come back for another appointment. This takes less than five minutes. It left my child without being able to hear for too long. Since we had purchased the same exact hearing aid all he had to do was plug them in to her current settings on the computer but apparently felt we needed to be punished for purchasing elsewhere so we were excessively charged for the ten minute appointment. I have made multiple attempts to clear up this overcharge and they will not return my phone calls or emails. I have had to contact the Better Business Bureau. They clearly are more about money than helping folks to hear better. I would steer clear of this practice.

I've been coming to see Janet since I was 5 years old (I'm 23 now) and I trust her and her staff…read moreand always enjoy coming for my appointments with them. Very sweet and understanding employees and they treat everyone like family. I would give it a 10/10 if I could.

Kayla was great. She took time to explain all the new features of my new hearing aids and fit them…read moreproperly so that I think I do not have to return until my regular check up. I am very pleased and would highly recommend her.

Very efficient, friendly and caring. I have recommended to other family members and they concur…read morewith my review. Highly recommended.

Maria is amazing & will work around just about any issue you can possibly have. Kim Fisher managed…read moreto get my hearing aids (I'd lost 3 ... don't ask) discounted by the manufacturer so that, instead of having to pay full price for a 2nd hearing aid that was an older version, I paid 1/2 price for the newest version. All because I'm a klutz! Granted, I can't say they can manage the same for everyone, but they got me in & out, tested & outfitted, all in record time and with the utmost care. I HIGHLY recommend them.

Very knowledgeable, helpful and friendly. Dr. Evans is wonderful. Great experience!read more

I've been bringing my sis here for years and she is so thankful for it! She's been going here for…read more15 years and says that everyone is warm and caring. If you have a lower income level, please check this place out for your healthcare. You can give them donations if you can afford it. The doctors and other health professionals are compassionate and top notch! They offer screenings, tests, physicals and more. The place is clean and organized. Appointments are required and there is a financial screening. They are a godsend for so many! Thank you Health Brigade for your contribution to RVA!

DO NOT GO HERE. Went in for routine testing- the staff that conducted my testing was good. BUT- my…read moreresults needed treatment. It took a week for them to return my phone calls. They first claimed that they could find me in their system- they then ignored my calls and voicemails for another week. I have now been sick for around three weeks. They then claimed they would send me a prescription to CVS after I called about 6 times in one day. I finally spoke to a doctor and she said she would send me a prescription to the CVS on W Broad. I go to CVS- there isn't even a prescription waiting for me, or at any other pharmacy. I have been calling the doctor that was suppose to send in my prescription, and she is ignoring me. Thinking of getting legal involved.

I went here on recommendations from reviewers. When I got there no one was in the office. I tapped…read moreon the plexiglass and they got angry at me for doing that. Dr. Pradham was nice but she said my problem was mites in my eyelashes. Sold me a little can of foam for $16 which didn't help me a bit. Took the prescription for my glasses to Costco and they were terrible. I went to another eye doctor and they got the correct prescription and now I see fine. So now I get emails from her selling her books. The a couple of weeks ago I got an email saying I owe them $100 for missing an appointment. I had canceled that appointment when I found out the prescription was wrong. I never received a reminder email or phone call so I called and they reluctantly said I would not have to pay.

The office was most responsive to my need for an appointment and got me in quickly. Dr. Pradhan was…read moreprofessional and listened to me. I felt heard and understood. Highly recommended.

Friendly staff - had hearing tested but the results don't match my experience.... I was directed to…read moresee their hearing aid person but declined.

Serious billing problems. Avoid at all costs if you don`t want to be dealing with daily calls…read moretrying to figure out how to fix the billing problems.