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    Hanover Audiology

    5.0 (4 reviews)
    Closed 9:00 am - 4:00 pm

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    Virginia Ear Nose & Throat - Hanover

    Virginia Ear Nose & Throat - Hanover

    2.0
    (1 review)
    1.7 mi

    Both of my children had their tonsils/adenoids removed on the same day, by the same surgeon. I…read moresigned paperwork stating that adverse reactions can happen, but only happens between 2%-4% of patients. 6 days after the procedure, my son began bleeding from his throat, causing him to have a second emergency procedure to cauterize his throat. I let this roll off, because, yeah, I was told it could happen. 12 days after the procedure, my daughter's throat started bleeding, leading up to the same emergency procedure to cauterize her throat. Now, this isn't sitting well and it's too coincidental to me. I now have traumatized children, missed multiple weeks from school and work, and am now racking up 4 procedures worth of bills. I called the business office for the practice for liability insurance information just to be told I couldn't have it. A simple "sorry that happened" isn't going to work with me for this situation.

    From the owner: Our team at Virginia Ear, Nose and Throat consists of highly skilled and compassionate…read moreprofessionals, including physicians, audiologists, physiotherapists, nurse practitioners, and cosmetic nurses. Our primary focus is to provide personalized care to each patient who walks through our doors. We understand the importance of treating individuals with the utmost respect, empathy, and kindness. Taking the time to thoroughly educate our patients about their ENT condition is a fundamental part of our approach.

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    Virginia Ear Nose & Throat - Hanover

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    Cold Harbor Family Medicine

    Cold Harbor Family Medicine

    2.0
    (17 reviews)
    2.1 mi

    The doctor's here are fantastic but the front desk is far from it. Very unprofessional and rude…read moreespecially "Jennifer". She could care less. In this type of industry they need to show empathy and compassion not treat people like they are less than worthy. You never know what another person is going through so please stop being so self centered and practice being courteous.

    Just called to make an appointment, left a message last Friday per the voice system that said…read more"leave a message and we will call you back within 24 hours" its now Wednesday afternoon and nothing. Myself as well as my entire family have been long time patients of Dr. Jernigan, and they all still go to this practice that is why I wanted to come back. I just moved back to the area. When I called got an employee named Jasmine on the phone explained to her that I called and left a message to make an appointment last Friday around 1:00 after I had been seen in the ER and left a message and never received a returned call. Explained the situation to her, my father had spoken to Dr. Jones the week before and was told for me to call and he would be happy to see me. She took my date of birth and in a not very Friendly and proceeded to tell me that I would be considered a new patient and could not be seen until at least June or later. I explained that I had just been seen in the ER for blood pressure issues and needed to follow up within the next week or two and it did not matter to me who I saw and she once again rudely told me that there was nothing until at least June. Not we have a waiting list, nothing. I told her don't worry about it I would find another practice. As a "New Patient" was not a very good impression to say the least. I was also told that I was on a dismissal list from owing $20.00 from several months ago, when I explained that I divorced and moved and did not receive a letter and would be more than happy to pay the $20.00 I was told no and we still cannot see you. Very poor service after the service I received on the phone I would definitely not go to this practice. I will drive to the other side of town for a better experience any day.

    Hanover Audiology - hearingaidproviders - Updated June 2026

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