Professional, but Practicing Defensive Medicine. As a retired professor who worked with nursing…read morestudents, I value professionalism and careful communication. My experience was that Dr. Kerr was extremely cautious and focused on avoiding risk. I left feeling that my concerns were not fully explored and that decisions were driven more by defensive practice than by understanding my individual situation.

The most down-to-earth, outgoing, friendliest, doctor I have ever had the pleasure of coming in…read morecontact with. I met with her on three occasions and was amazed at the amount of time she would spend with me. The entire office seemed to be run with precision but the staff still showed a concern for the patients. I honestly have no connection with Dr. Kerr and just by chance found her online. If you're looking for a great ENT doctor and staff I highly recommend this office. Steve Hopkins

Being in the medical profession myself, I expect good, professional medical care. I don't want a…read more"hearing aid salesman"; I want a complete hearing test and proper hearing appliance and fitting if needed. The kind hands of Lori Gardner inspected my ears, tested my hearing, and proscribed the best hearing aid I could imagine. NONE. That's what I thought. Wow. I didn't need one and they didn't try to sell me one. How refreshing...in an industry that is often criticized for "just wanting to sell you a hearing aid." I trust them completely now. I highly recommend them for all your hearing questions. Doc 775

What a rude woman. I was calling for two reasons, and she cut me off, spoke very rudely to me, and…read morehung up. Another audiologist will get my business.

This particular practice was recommend Dr. Moon . He's an…read moreallergist at Richmond Allergy . Dr. Julie Kerr was his recommended Dr. They seem through enough. I'm giving them 5 stars because after calling to check up on some tests they called back with an appointment where they would be able to discuss some options for the issue. I thought , how considerate to call me when they had a cancelation and the Dr. was going to be away for 2 weeks by the beginning of next week . Dr. Kerr was energetic and friendly . Very social and humorous . Even though she had no solution she let us know there was nothing to worry about . And gave us a couple things to try .

Risk Avoidance Over Patient Care I taught nursing students…read morefor ten years at South University and value careful clinical reasoning and professional communication. I had previously seen Dr. Julie Kerr, and she had recommended a procedure on my sinuses, but it could not be performed because I was taking blood thinners. After I was no longer taking blood thinners, I returned because the symptoms that had previously led her to recommend a procedure had not changed. Dr. Julie Kerr looked briefly in my nose for only a couple of seconds and told me everything was fine. When I told her I was still having the same problem, she said she would review my previous CT scans. I later received a message stating that everything was normal and that I no longer had the problem, despite the fact that my symptoms continued. I left believing the evaluation was driven more by risk avoidance than by an effort to understand my individual situation.

Very knowledgeable, helpful and friendly. Dr. Evans is wonderful. Great experience!read more

From the owner: At Evolution Hearing we provide hearing evaluations, hearing aids, batteries and other accessories…read morefor your everyday hearing needs. We know how important hearing is in everyday life situations, which is why regardless of your budget; we aim to assist each and every patient.

I just had another great experience with the Hearing Clinics of Virginia. Doctor Tomlinson is the…read morebest and great at her job. The young lady at the front desk is so nice, and somehow always remembers my name. She really makes my day! Its like a small town doctors office located conveniently in the city. I am definitely a customer for life. I highly recommend!!!

After years of being loyal customers having two hearing impaired family members we had a terrible…read moreexperience win Dr. Butts at The Hearing Clinics of Virginia. Our dog ate a fairly new hearing aid which I chose to purchase online to save money. This is a service they state as being free to program on their website yet we were charged over $600 to have it done. He also had a little tantrum and stormed out stating he didn't have time to replace the receiver wires and made us come back for another appointment. This takes less than five minutes. It left my child without being able to hear for too long. Since we had purchased the same exact hearing aid all he had to do was plug them in to her current settings on the computer but apparently felt we needed to be punished for purchasing elsewhere so we were excessively charged for the ten minute appointment. I have made multiple attempts to clear up this overcharge and they will not return my phone calls or emails. I have had to contact the Better Business Bureau. They clearly are more about money than helping folks to hear better. I would steer clear of this practice.

I visited Virginia ENT because I was having an issue with BPPV, and not many providers in the area…read moredeal with it. Upon arrival I signed in, and it took a few minutes to get checked in. Once that was done it took about 30 mins before getting called back. Thankfully they have a huge waiting area I saw Dr. Curtis, who explained why I was having issues. He even showed me on a camera what was happening to cause my dizziness and fixed me pretty quickly! Even gave me some at home instructions in case I ran into more issues.

Good place,not complicated to schedule and doctor are knowledgeable and somehow kind!…read moreI took my one month old and they were very kind with us

I switched to PartnerMD for personalized care and they have exceeded my expectations. They are…read more responsive, available, and professional. Dr. Pace has provided excellent care and helped address my concerns by setting up tests with specialists that has helped give me peace of mind. He reviews my lab report with me and explains the results in terms I can understand. We have made adjustments to my medications based on the lab report that my previous Primary Care Physicians did not address. I definitely believe PartnerMD is worth the additional expense.

Use to be good. Just a number now. Can't get in to see doctors anymore. There is no quality…read morereferrals anymore just tell you to go emergency room. Pretty bad when you know more doctors than the physicians that need to be referring. Practice is only as good as the experience of the nurses that are hired. Been a customer since they opened in Richmond, Virgina. Seem to only be interested in executive physicals. That are redundant after the first one.