I'm getting my eye exams and glasses elsewhere from now on because #1) my exam was so quick, i cant…read morepossibly see how it could have been complete and #2) nine times out of ten noone answers their phone and they havo voice-mail. I have to edit this about the phone. TURNS OUT YELP HAS THEIR PHONE NUMBER WRONG!!!!!@

The optometrist is extremely rude and condescending. he got my and my fighter daughter's Rx wrong…read moreand had to go back for another Rx. I ordered contacts from 1-800-Contacts and the office faxed the wrong Rx. I had to r send them back and wait for the correct lenses. I do not recommend this company at ask and will never go back!

I had a really bad otoplasty (ear pinning) experience with Dr. Lee. My ears stick out a lot and…read morethis has bothered me for my whole life, but due to the cost I had not been able to get them fixed. After a consultation with Dr. Lee, I decided to spend the money and I scheduled an appointment to have him perform "incisionless" otoplasty on each of my ears. This included placing one suture in the cartilage of each ear that was supposed to fold them in a way that reduced their prominence, for a charge of $4,500. On November 11, 2025, Dr. Lee performed the procedure and the results were terrible. I followed all of the post-treatment instructions, including constantly wearing a headband, but after two (very painful and virtually sleepless) days I removed the bandages and was very sad to see that my left ear looked the same as before, while my right ear looked deformed. The right ear was over-folded in the middle, with the antihelix (Y-shaped, raised cartilage in center of ear) bulging beyond the helix (outer rim of ear) and the top and bottom of the ear curved outward in a telephone shape. This was certainly a negative change, as it looked very unnatural, especially in comparison to my unchanged left ear. So the result of the procedure was no change to one ear and a negative change to the other. I believe this was a result of improper suture placement, with the left ear suture being too loose and the right ear suture being too tight. When I returned to his office a week later for a follow-up on November 18, it was clear to me that the procedure was not successful, but I tried to remain positive and hoped he might offer a reasonable solution. However, instead of acknowledging and taking responsibility for the poor result, he downplayed the asymmetry and said it would improve over time. We also discussed the possibility of adding another suture to my left ear, since it was unchanged, but he said this could not be done for at least three months. I left with the advice to pinch the antihelix of my left ear to encourage more of a fold and to massage the sutured area of my right ear to reduce that suture's effect, and to return to his office three weeks later for another follow-up. I followed this advice for two days, but massaging the right ear around the suture was very painful and it became clear that no amount of massage or time would actually correct its shape. I realized that the best course of action would be to promptly remove the suture that was deforming my right ear in order to undo what was done as much as possible, and at least have matching ears again. I asked Dr. Lee to remove the suture from my right ear and he did so on November 21. I believe that removing that suture fairly quickly (10 days after placement) saved my ear and allowed it to (mostly) return to its pre-sutured shape and position. It sticks out a little more than it did before because of the cartilage scarring, but it's obviously much more similar to my left ear now than it was before the suture was removed. Had that suture been left in for any longer, the return of that ear to its normal shape may not have been as complete, and I would currently have severely asymmetrical ears, with one being deformed, instead of the much more symmetrical and normal looking ears that I have (and had before the procedure). My ears are prominent, but otherwise normally shaped and symmetrical. Because of this, I don't think mine was a particularly difficult case and I expected to have at least a slight improvement from this procedure. I thought the price of $4,500 for a suture-only otoplasty was high, but after discussing the procedure during our consultation, I trusted Dr. Lee to do a good job and to treat me as he would want to be treated. I would have been satisfied with even a small improvement, but instead I experienced significant pain, distress over the worry of permanent deformity of my ear, and substantial financial cost, with no benefit and a slightly worse appearance than before the procedure. I feel that my expectations were reasonable and that the result was unacceptable. When I was back in his office for another follow-up on December 9, I requested a full refund of the $4,500.00 I paid for this procedure. He said he would consider a partial refund, but I did not receive or hear anything from him after I left his office. I made this request again by email and never received a reply. This whole experience hurt me financially and emotionally and I feel completely ripped off, but Dr. Lee did not seem to care. Trusting him was the worst mistake of my life and I really don't know how he can sleep at night. I hope this information will prevent someone else from making the same mistake.

Dr. Lee has been the most amazing doctor throughout my thyroidectomy and parathyroidectomy. He…read moretruly cares and listens to every concern. He takes time to be completely thorough from explaining the options and coarse of treatment to very gently removing bandages, steristrips and stitches. There's no better healthcare provider out there! His staff is equally amazing and are very compassionate.

I Just got done with a MOS procedure. This is my third time having this procedure, but my first…read moreexperience at this practice. This has been an amazing experience. Everything from the first consultation, to the surgery itself has been smooth, caring and precise. The employees are fantastic, and the doctors are the very best!! I will not go anywhere else for any of my future needs as far as dermatology goes. These folks are the very best.

The Alpine Dermatology office in Driggs was not a good experience. I did go one time about 1-1/2…read moreyears previous. The first time I went the Dr. was thorough and provided good info. I thought it was pretty expensive for the time. When I went this time the doctor asked if I had any problem areas and I told him I was getting small scabs on my head. He looked and did a quick couple of freezes and that was it. They did not check anything else and I was out of there in under 5 minutes. They charged me $450.00 for a quick talk and a couple of freeze treatments. I will not be back.

Great staff, the doctors know what they are doing and helpful with needed concerns. Very flexible…read moreschedules.

Summit Eyecare, Merlin location. Dr. Craig Fleming is a very through Ophthalmologist who goes…read moreabove what I normally experience when I need a new prescription. The front office staff is most accommodating and pleasant to deal with. I would caution anyone to beware of the the people dealing with the sale and fitting of eye ware at this location. Those that I dealt with, despite extensive explanation of the problem, in my opinion are incompetent. I was lied to on more than one occasion when dealing with the arrival of the lenses, checking of same after arrival, and then they failed to grasp the crux of the problem. To further exacerbate the situation, I felt that I was treated as tho I were a mushroom, "kept in the dark and covered with manure", by the sales personnel. The lenses were refused and a full refund of the cost of the lenses was refunded, the Doctor's examination was paid in full. The lenses were refused and a full refund of the cost of the lenses was refunded, the Doctor's examination was paid in full.

Medically they are good. However, avoid this place like the…read moreplague as every visit requires weeks/months of follow-ups corrections to their billing = simply not worth the time & aggravation & unnecessary (extra?) payments. As this has been going on for at least 3.5 yrs & is getting worse, I dread to think what the future holds!! :( If you doubt me, then looks at all the reviews on Google Maps

I've been seeing Dr. Mayo for some time now and couldn't be happier with the care I receive. He is…read moreknowledgeable, attentive, and genuinely cares about his patients That said, the administrative side of this office leaves a lot to be desired. Any time I need a referral, prescription refill, or follow-up communication, it takes multiple phone calls and several days--sometimes longer. It's become a consistent issue, which is incredibly frustrating when managing ongoing health needs. Every time I raise the concern, I'm told the delay is due to the pharmacy. However, other members of my family--who use the exact same pharmacy--never experience these issues. It's pretty clear the problem doesn't lie with the pharmacy. I truly value my doctor and will continue seeing him, but I hope the office takes steps to improve the efficiency and accountability of their support processes. Patients shouldn't have to chase down basic care needs after leaving the exam room.

I thought Chris Edwards, PA was a good medical professional. But after researching a few of the…read moremedication's, he prescribed for me and the interactions. they had with my other medications, I don't feel that way anymore. I became severely sick due to hydroxyzine having a adverse reaction from other medication. I was taking should not been given with Tizadine. I have since sought out a doctor and not a PA as my family physician. I won't be returning to Chris Edwards, PA.

Great providers they actually care and listen to problems. The staff is friendly and accommodating…read more Would recommend this office for all ages.

Everything about this facility is great. I've had knee, hand and foot surgeries, by three different…read moreproviders and I am very happy with them all.

This review is for Dr. Logan Cooper and his PA-C assistant. If you're considering hip replacement…read moresurgery by Dr. Cooper, I strongly suggest DON'T DO IT...until you've had a 2nd or even 3rd opinion by specialists who perform the (posterior) surgery. Dr. Cooper specializes in the (anterior) approach, boasting 6-week healing times on average. It has now been a YEAR since my hip replacement. To this day my thigh, from my knee upward to my hip, is numb and the tendon damage by the incision hinders my ability to get dressed or walk short distances or even sleep. I live on painkillers, which offer some relief, but overall I am much worse off than before the surgery and I may never recover. 7 weeks of physical therapy did absolutely nothing to aid with these issues. To literally add insult to injury, I later discovered that Summit was billing my insurance for my follow up visits which were necessitated by the nerve and tendon damage. At first Dr. Cooper and his PA-C assistant, Joel Whiting, boasted about 6-week healing times...then it was "give it a few more months" then during my last follow up 6 months ago I was told "well sometimes it can take a year to heal." I was totally blown-off at that point leaving me with zero suggestions and zero empathy. I am in my 50's, average height, not overweight and have a muscular build. After multiple visits to another orthopedic surgeon outside of Summit, I was informed by that surgeon he does not do the anterior surgeries due to the increased chances of nerve and tendon damage. I highly recommend seeking multiple opinions and acquiring all the facts before making a decision!

I came to eyecare of rigby because one of their specialties includes scleral lenses, which are not…read morecovered in many offices. Everyone was extremely helpful and went out of their way to make one feel special and comfortable. Jason Hurley fitted me for new sclerals and got me to 20/20 for distance vision, better than I got in Boise. Highly recommended.

I'm new to the area and didn't have an established eye doctor. My one year old hurt his eye and I…read morecalled the office and explained the situation, even though they were having a busy day and I wasn't a regular patient they got me right in. The staff was so professional and kind and helped treat my babies eye quickly! I really appreciated it!