Professional, courteous, and yet totally down to earth. Loss of hearing is something that is…read moredifferent for everyone. Justin seemed as excited to see me hear more clearly as I actually was to hear more clearly. That kind of zest for what you do is rare. And on a side note, they might have saved my wife from strangling me. I have been fighting hearing loss for a long time, and it took a long time before I even noticed. In the short time I have had these aids, I cannot believe the difference they have already made. Unreal!

Hearinc and Jim Morris have given me back some hearing that I was missing for years. I have always…read moreenjoyed music but I noticed I was missing all the music, especially after spending 22 years in the Army and in combat zones. After a very complete hearing analysis, they fit me with an Opticon hearing aid system that has changed my quality of life. I thank you. Jerry Hart, Alliance, Ohio

I believe I have hearing issues and wanted to set up an assessment. The Dr. called me at 7pm at…read morenight just to ask me probing personal questions (medical treatments non ear related, my mental health, other very personal things). Then she essentially told me to check myself that I was imagining things (not verbatim but the message was clear). All this probing ended with her saying she couldn't perform an assessment and I should go to Kent. Could have just started and ended with that ma'am. Got off the phone and realized how inappropriate and uncomfortable that entire situation was. If you want someone who actually believes you and will provide help, don't go here.

Dr Japour and Michael are the BEST. I have been to 4 different hearing businesses since moving to…read moreOhio. This is the last and the best. I can hear now and have so much technology to help me hear no matter where I am. They ran many tests and were very thorough before even thinking about newer hearing aids. I can't say enough being so pleased

now ohio hearing and audiology expect expert audiologists…read morecourteous professionalism I especially recommend Carly Wohlfeizer she made a small change to my setting which made the world of difference

Dr. Kim Gill was absolutely perfect in fitting and finetuning my hearing aids…read more She is courteous and bright-- a delightful professionaL I highly recommend her for your audiology needs.

Discovering Mark at Omni Advanced Hearing absolutely changed my life. I had practically given up on…read morehearing aids, until I met Dr. Mark, though I was missing out on more than 50% of the conversations around me. After my appointment with Dr. Mark, I was delighted to be able to hear and participate in conversations, while blocking out unwanted background noise. I had my life back again. Dr. Mark is an absolute genius. Not only is he the most knowledgeable specialist in the field I have ever met, but his individualized care for each patient demonstrates helping his patients hear as well as possible is more important to him than making money. I will always be grateful for Dr. Mark for improving my quality of life. Every city needs a Dr. Mark!

I cannot say enough how great Mark is and how caring and thoughtful he is. He takes his time and…read moreanswers and explains all my questions. He is constantly going to seminars and keeps up on the technology. He has a great personality and always smiles. He is very smart and knows what he is doing. So glad we found Mark.

I recently got surgery on my septum and sinuses by Dr Gaugler. Now I will warn you he does tend to…read morerun behind on occasion, but it is just because he is very through. I had two appointments with him before my surgery and he did a camera up my nose along with a CT scan of my sinuses. I had previously gotten surgery on my deviated septum in July of 2017 and wasn't exactly thrilled will the results of the procedure done at the Cleveland Clinic. After the procedure at the Cleveland Clinic I could still on breathe out of the right side of my nose, somewhat better just not ideal. The doctor I had at the Cleveland Clinic never did a ct scan on my sinuses or put the camera up my nose. He basically looked up my nose and was like you need surgery. Michael Gaugler is one of the best doctors and a great surgeon. Though I only had my procedure yesterday's it's clear there is a night and day difference between some doctors. He also cleaned out my sinuses behind my cheeks and eyes, which from his indication was not done during my previous procedure at the CC. I'm very pleased Thanks again Dr. Gaugler.

Probably the best ENT, I've ever seen…read more The staff was spectacular and the waiting room was clean. Despite the fact the waiting room was packed, we didn't wait long. The doctor we saw was awesome,very friendly and asked question after question and explained to us what was actually going on with my ears. He also gave me an option. Which lets face it, not many doctors do these days. We were in and out of there in 45 minutes. It was super easy to schedule a follow up and the parking was superb. I'd highly recommend this place if you're in search of an ENT

I had chronic nose bleeds from one side. Dr. Gaugler cauterized it with a solution. That…read moresuccessfully stopped the bleeding.

From the owner: Comprehensive ENT, Audiology, & Allergy facility. Among ENT & Allergy services, we specialize in…read morehearing aids and balance testing. Most insurances cover one hearing test per year; our licensed audiologists perform comprehensive hearing exams and, if desired, can talk to you about your hearing aid options during a free hearing aid evaluation. With a full medical ENT physician staff as our backbone, you'll never have to question the quality of your care. We work in conjunction with several insurance plans to utilize different hearing aid benefits. We have offices in Concord/Painesville, Willoughby, and Madison.

I've been waiting for my refund for way too long. I've recieved half of my $5200 and I can't…read moreunderstand why they are so incompetent! I have more to say but I'll wait and see if this review helps get my full refund.

From the owner: Reserve Hearing is Northeast Ohio's premier audiology practice, providing a suite of audiological…read moreservices including hearing loss prevention and diagnostic care, hearing aids, hearing loss counseling and personalized aftercare. Our services are customized to each patient's individual needs.