Since, as a patron, I unfortunately can't directly respond to the 3 star "anti woke" review by Erin…read moreK, i'll be leaving a response to her review here and just hoping her twitter fingers find it to read: ERIN: Frequent shopper here, and I have to say, your review reads more like a political scorecard than a take on the actual store. Basing a low rating on a snippet of conversation you disagreed with seems a bit off-base and more than a little judgemental, no? Especially when you noted the warm greeting and polite exit. Thrift stores are about community and reuse, not ideological purity tests. The Ark is clean, welcoming, and packed with affordable goodies--who cares if the chit-chat behind the counter doesn't match your specific worldview? If we started judging businesses solely on overheard opinions, we'd all be shopping in echo chambers. Props to the polite team; they've earned my repeat business for the deals, not the discourse.

We went about 2 weeks ago, and let me tell you! This thrift store is wonderful! The gentleman…read moreworking there really took care of us...AND played amazing music that had me singing and dancing. They have dressingrooms! We got over a 100 bucks worth of stuff for a song. Cant recommend the Ark highly enough

The employees at this store are incredibly kind and helpful, always. They have so much to sort and…read moreorganize and never lose patience.

This Goodwill is crap. They don't reduce prices on Friday like ALL other Goodwill stores in SO CO…read more They separate the good stuff and send it to sister stores, so there are garbage clothes and nicknacks. So that is also crap. They take anything good that resalers can take and resell and mark it up to eBay prices. THIS IS THE BIGGEST BS. It's not even a savings to you anymore at this point if they charge as much as eBay, why would I go out of my house to buy from them? There is no incentive. it used to be a place for poor people to save $$ and for resellers to buy unique, researched unicorn items and make great sales for all their search efforts. I also hate that they make you sort every donation. Why are your staff there? make them do it. crappy ass store. seriously. Special sections for boutique items? Just stop! you are ripping off poor people. HOW GROSS. Just make all the items cost the same. Jackets are jackets. stop pricing differently to earn your CORPORATION MORE- stop trying to compete with eBay sellers. It's supposed to be a thrift store. It's supposed to be affordable. Goodwill my arse. gross AF

Best place to give your donations made easy with drive around back deposit of donations…read more I used to give my donations to Goodwill, but the executives make too much money and they don't pay their staff enough so now I donate to local projects and I ask you to consider doing the same.

My first visit to new facility in Santa Rosa...this used to be the best thrift store...now it feels…read morelike a big , unfriendly wearhouse...too big, not enough new items...your small, friendly atmosphere is gone...your design team gone? Just walls...shelves like a goodwill store....I so miss the quality and style of the last store! I have been a steady customer for 30 years..and donate each time I visit Miss the old place... R

What I am in shock I've never reviewed favorites! I love this consignment store I have found some…read morevery cool items here. I also have successfully consigned items here. My contact Roe is simply the best guiding me to labels. especially covet and turning me on to deals. From my Burberry chunky cableknit sweater to my Lois Hill Sterling cross amongst other finds are favorites in my closet. Alexander McQueen, Alexander Wang , John Paul Gaultier, Gucci, Saint John you'll never know what surprise you might find unless you make it a priority to stop in! Thank you again to Roe for the wonderful bargains and specialized attention!

Made an appointment to bring in clothes for consignment. Appointment was cancelled at the last…read moremoment. After two or three weeks, I emailed Roe to see if she would contact me for a make-up appointment. After about a week, she replied that she would try to "squeeze me in." This was very off-putting. Also, their pay-out policy is strange. I have been consigning clothes for a long time, and I have never dealt with a business like this where we have to beg them to take our things. Very disappointing. It would have been nice not to have to go into SF where there is a wonderful consignment shop. Guess I'm going to SF from now on.

Great stuff !! & Joy is a delight. She has an eye for…read moreselecting just the right things for her clients.

Customer service was excellent, the owner is very knowledgeable, kind, and reliable! It's a…read morepleasant experience overall 10/10 differently recommended this cute business in downtown Windsor square

Lots of unique furniture, lighting, and misc as well. You might need to bring a trailer!read more

Found a nesting table at a reasonable price. Asked for a discount and got 20% off…read more But was charged sales tax (and I thought resale didn't charge sales tax). Anywho, I was miles away before I looked. So it was sort of a wash. Ask for a discount!

I have to say this is the best store to shop at in Sonoma County. I've lived here 60 years and I…read moredon't consider this a thrift store since the management change over a year ago it is improved and is a first class store with an incredible staff very friendly they make you feel special. Pricing is great items. Beautiful will continue to shop and support this nonprofit as long as I live in Sonoma County great job Treasure House JG.

This is a charming shop, filled with treasures and unique pieces. I found some beautiful furniture…read moreand art. I looked at the jewlery and books, and will go back for another look. They had a wide verity of items and you could go again and again and find new things.

Hospice Thrift Store is the name on the building. thrift store is awkward in the sense it's not…read morespacious, not a regular retail space. more like an office building. book titles sparse. (.50-1.50) buys: -sense and sensibility (paperback, .50) -broken government , "how repulican rule destroyed the legislature, executive, and judicial branches." j. dean(1.5) check outs: -lots of parking until the trader joe's shopper show up.

I've been shopping here for years & have found some amazing things but recently have almost stopped…read morecoming here due to pricing. It has gone up exponentially. I would say most prices, not all but a lot are now about what I would pay at an antique store.

Good collection of hardbound classics (books) that's what we like to explore. Overall an okay…read moreexperience, the check out service was prompt and quick. Enough parking outside, is in close proximity to Healdsburg downtown.

It's not a bad Goodwill but it's not great either. They have housewares displayed oddly - on top of…read moreclothing racks and scattered throughout the store. But it's clean and they have a good parking lot. No bathroom.