Excellent place to learn. The instructor is humble and understands that not everyone is an expert immediately. This place is conducive to learning and I highly recommend it. read more

I was able to take a BLS course promptly due to an available time slot. The course materials were provided quickly, allowing me to prepare effectively. I then completed the in-person skills test using a manikin at the office. The owner was available to assist with any questions and provided helpful education and encouragement throughout the skills assessment. The environment was clean and well-maintained, which contributed to a positive learning experience. read more

very comprehensive online module way more in depth than an onsite class the skills test on the mannekin was very challenging since the computer was very picky about the rate depth timing of compressions, but an hour later I passed! would do it again read more

Always my go to CPR trainer. Responsive, great instructors, convenient availability and locations. If there is a problem, they will work it out quickly. read more

As someone who is proficient in ACLS/BLS/PALS, I would highly recommend this as a renewal. I would also highly recommend this to anyone who is good at online style learning and to anyone who has social anxiety. It was quick, easy to schedule, easy to complete, and ultra convenient. Will definitely be utilizing these services in two years for renewal. read more

Was offered this free class as part of IHSS. The instructor was great at teaching us the fundamentals and basics of CPR. He was very informative on the whole process and procedures of what to do. He recited the information many times for us to remember and had us practice multiple times. It was kind of fun practicing on the dummies. Even though it wasn't the real thing, being able to perform on it simulated it just enough. Learning CPR isn't hard. This is an important and life-saving skill anyone can and should learn! read more

Instructors are readily available by phone. Easy to follow directions and the videos were very helpful. I will definitely use again.

I just completed BLS and ACLS with Heart Start CPR. This is a very organized, professional, informational company and I highly recommend them for your training. read more

I've been going to them for years for BLS,PALS and ACLS. I had been doing the in person class which I have always had a great experience. But this year I tried the online/ no instructor mannequin in Livermore. It's the only way I'll renew now. It was quick and to the point. Instructions were easy to follow, appreciated the emails and texts prior to the class. 100% recommend read more

I have been going to Heart Start CPR, San Ramon, for years for BLS recertification. 2025: E-learning at home first is great. Next is in-office demonstration of skills on adult and infant manikins to the computer, which gives you instructions and provides feedback. That was tricky to use for the first time as I got a lot of feedback which complicated the process for me. Now I know what to expect going forward. Thankfully, Jeff was available by phone to assist. He is an outstanding business owner and has excellent staff. They have more locations, varying class formats, and convenient times for getting certifications done. read more

10/10 experience from Heart Start CPR in San Ramon. From the didactic education, to the hands on training, spacious facility, and complimentary refreshments, the entire experience provided by Jeff, Sig, and John was exceptional. It is evident that each of them are incredibly knowledgeable and passionate about teaching folks how to respond in emergency situations. Their enthusiasm and teaching style will help you be successful not just on the final exams but out in the real world. Huge thanks to them, and I hope to be able to renew my cert with them in the coming years. read more

I renewed my BLS with the online blended course which was extremely user-friendly and thorough. Afterwards, I drove to their facility and passed off the skills portion with the automated manikins. When finished, I wiped everything down and locked the door behind me, as instructed. Boom. My renewed certification was in my email within the hour. Such a unique and hassle-free experience! I appreciated having the flexibility to work through the online portion at my own pace, and the autonomy to pass off the skills on my own with no one else awkwardly standing in the room. I will use this format for my ACLS and PALS, as well. Thank you! read more

Monica was the best in person CPR /AED instructor I've ever had. I have been taking these classes every two years for thirty plus years. Hands down, this was the best class I've had the pleasure of attending. She was very thorough and had more updated materials than my past courses. Monica made this class fun and entertaining. I loved that she had the entire class was her audience, soaking up all the details. I would definitely recommend her class. I hope that when I renew in two years, she will be my instructor in the next class. #savinglives, #heartstartCPR read more

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My favorite place to go to renew my BLS and ACLS . Instructors and engaging and knowledgable. Sad to hear AHA is moving toward online courses and moving away from in person classes. read more

Very simple and easy to follow. Instructors available by phone to help with any questions.

I've been gong to Heartstart for a number of years now together with my friends/coworkers and they have always been consistently excellent & helpful. I needed my cards fast and Jeff made sure that i got it the next morning and even followed up to make sure i got the email. As long as they offer the service ,i will continue to have my BLS/ACLS renewed here. read more

Heart Start CPR - First Aid Classes Near Me - San Ramon, California

This was a very convenient and well organized way of completing my ACLS and BLS recertifications. I will definitely be back in 2 years!

Great class. John was very knowledgeable! He provided detailed notes to everyone in class and we finished on time! read more

Heart Start CPR is great at getting BLS and ACLS certification new and renewals! Classes in-person are very informal and interactive. Simulation and case scenarios provided to reinforcement information provided. Practice mannequins provide feedback for quality and efficacy of chest compressions. This is definitely the place to learn! read more

We were lucky to have our class with the owner Jeff, a firefighter who shares his real life experiences and provides plenty of scenarios to make it real. He was really thorough in the class and went over details (like pregnancy) we didn't go over in our last class through a different provider. We got hands on training as well as practice every step of the way. Jeff truly made us feel confident and capable in case we are ever needed to give life saving care. read more

It was a painless recertification. Very efficient operation. The customer service was very attentive and I will use Heart start CPR going forward. read more

I highly recommend this service for BLS renewal. The process was quick and straightforward. I went to a physical location for the skills testing, which was very smooth. They sent detailed emails beforehand with location info and tips for the skills portion, which I appreciated, especially since the testing is self-guided. Personally, I liked being able to test independently. At the location, there are two manikins and a laptop set up for the test, allowing you to go at your own pace with plenty of time to pass. The whole process took me about 15 minutes. read more

Took a BLS renewal class here on Friday. Location was easy to fine, cleaning and neat. Well organized. Class size was perfect. Our instructor Daniel kept the content interesting and the class engaged. Would definitely recommend heart start CPR for your CPR needs and will take future classes here in the future. read more

Used their services for my PALS certification. They made the process easy to follow, provided real time feedback when needed to improve my technique. read more

Instructor was harsh. Seemed like he needed some anger management. Made some comments and references that could be taken the wrong way.

I first tried this class back in December 2020 because I wanted an in person class for ACLS. I was kinda nervous because I have always taken my classes through my work but since COVID, my work has transitioned to online classes. I prefer in person classes and I was happy to see that Heart Start has plenty available. I first heard from them from my coworkers and decided to give it a try. The class is laid back and was not stressful at all. I like how the instructor was knowledgeable and helpful and does not make you feel bad when you don't know the answer to something. So far I've taken 2 classes with them and I plan on taking all of my future classes here! I am always recommending them to others because I had a good experience at this place. The classroom is set up as a small class, 6 feet apart, masks are required. Lysol and hand sanitizers all throughout which made it feel safe. Clean bathrooms and plenty of parking. read more

Heart Start CPR came to our school district during our classified in-service training yesterday. Monica our instructor was great in explaining a wide arrange of topics that are really helpful in our line of work. We mostly tackled adult first aid but we even went through child and infant CPR and choking. Monica and Jeff were very knowledgeable, and a true professional. They are open and encourage participants for questions. They even send you a text message to remind you of your class schedule. read more

Good experience. Had some difficulty with the last part but Jeff helped me remotely. Appreciate the help a lot!

Great class to renew my ACLS and BLS. The Instructor was friendly and knowledgeable and made the class enjoyable. As a bonus, there was free coffee! read more

I have been going to heart start for the past 10 years. They are amazing! They teach you and help you understand anything you don't. It's a kind environment. read more

I always request my "friend" Monica Hilleshein! She is a fantastic person with a positive attitude. Monica can connect with students of all ages and backgrounds. She works with a level of respect and kindness and is an overall fantastic communicator. She does some situation-based examples, which works exceptionally well for my "medical careers" high school students. read more

I've been choosing Heart Start CPR for several years over my work sponsored program. Would recommend them to anyone who is looking for recertification or first time training. Instructors are highly proficient, personable, knowledgeable and well trained. I have always done the classroom sessions but due to work commitments I did the online study and remote skills training. I have to admit I was skeptical at first but the website was very easy to navigate, only complaint I had was the door sticking for the skills test lol. Excellent company. Highly recommend. See you in two years. read more

Thanks again Heart Start! My husband and I have been updating our CPR experience every 2 years with Heart Start for many years and have always come away with the confidence we are ready for the challenge! Thank you, Lodi for a great experience! Hope to see you again. read more

Sig was great for my ACLS and PALS recert!

Very responsive reply to my request for information, and I had an appointment to take the manikin test that same morning. The guidelines were helpful and easy to understand. The manakin skills test is what the AHA uses these days and was forgiving enough. I was in and out of there in less than a half hour and the computer prompted me in real tine to help me pass the test. The certificate was immediate and the job that needed it had it within a week of requiring it. For me it was a good review of the ever changing AHA protocols. The next time a plastic dummy collapses I am ready for it, and the managed care boss is happy. read more

It was that time to renew my CPR. Found this place. So glad I did. It was super easy to secure my spot in class. Made my reservation online, ordered my book and everything through their website. The class was taught by Ray I believe. He made the class fun and interesting. I've taken CPR at least half a dozen times and this was one of my favorite times. They have the class set up for socially distancing. You have your own area to practice. Great place to take your class if you're looking and really reasonably priced as well. read more

Iit was a non stressful experience to complete the ACLS and BLS with Heart Start CPR. I appreciate the online learning as well as the in person skills test I'm looking forward to returning in 2026 for recertification. read more

If you need to renew your ACLS/PALS/BLS I highly recommend coming here. I have been renewing every 2 years with them for years and have always been pleased with the instructors and courses. You get real-life scenarios pertinent to your job . The instructors go out of their way to foster a relaxed teaching/learning environment so people in the class tend to open up & share their own experiences & that too allows for learning. Andrew Barber is a great instructor. Sig Johnson is awesome. Really you can't go wrong....they ensure you walk out of there feeling confident in your skills. read more

Invaluable training. The instructor has expert knowledge and was very articulate. Class was fast-pace and full of info.

Great class, awesome instructor Sid. Learned a lot and was a fun place in San Ramon to get my ACLS recertification. Thanks again for the awesome service! read more