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    Recommended Reviews - Heartfelt Senior Placement

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    10 months ago

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    Ask the Community - Heartfelt Senior Placement

    The Cohen Home - Huge dining room with floor to ceiling windows overlooking a covered veranda and a lovely outdoor dining space

    The Cohen Home

    4.3(4 reviews)
    0.7 km

    Well kept property but poor care. Management is unorganized, slow to respond. Issues with my…read morefamily member went untoiced, they are not through nor do they inform families enough. Lots of turnover and very little activities with residents. Food is sub par and for the price of room and board it should be better. You can find better places to have your loved ones reside.

    My mother has lived at the Cohen Home for the last 2 months and we are so happy that we made the…read moredecision to make this her new home. We looked and interviewed so many memory care properties and none compared to TCH. It was quite stressful and frightening to realize that we were at this point in her life and would have to trust in others to take care of her. We love the staff and so does our mother. They treat her with such kindness and care. It is such a relief to have such wonderful people care for our mother. They treat her like she is their family member, not just a resident at the property they work at. During COVID, it is especially hard as we are not able to visit on a regular basis and do the things we typically would for her however the staff is always there to assist us in whatever we need. During this disturbing time they have provided my mother and the other residents with a safe and healthy environment and adhere to all the health guidelines. I would highly recommend making this your loved ones new home if you should be looking for an assisted living/memory care property. The quality of care provided here will truly make the transition easier for you and your loved one.

    Photos
    The Cohen Home - Pathways Great Room

    Pathways Great Room

    The Cohen Home - Inviting front parlor

    Inviting front parlor

    The Cohen Home - Pathways Great Room

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    Pathways Great Room

    Towne Club Windermere by Life Care Services

    Towne Club Windermere by Life Care Services

    3.4(5 reviews)
    15.2 km

    The food is much better now than it was before they failed their health inspection. The new chef…read moreknows how to actually run a kitchen. The place does need some updating. Memory care is an absolute nightmare. The floor is like fly paper, they do the laundry, but never even turned the clothes right side out and just stuff them in the drawers, and they have one supervisor that they rely on for seven days a week 24 hours a day. That is an impossible job for anyone and they're too cheap to find extra help. There is very little mental stimulation for the people in memory care. I think it's all about the money and they hope the memory care people don't remember any details to report to their family. The staff doesn't even notice a guest walking in at times. All of them are over in the corner, looking at their telephones. I had walked in more than once to find my family member lying on a bed directly on the plastic! No sheets, no blankets no nothing. We also had numerous pieces of jewelry come up missing from the memory care unit. Granted, we shouldn't have had anything expensive there, but still you like to trust the staff.. Say no to their memory if you love the person you're looking to place there!

    This place is fabulous. My mother has been a resident for almost 3 years in the independent living…read moreside of the community. This last year during the COVID virus has been challenging for all senior communities. TCW has met the challenges head on, and has been proactive in all areas where needed to continue to keep the residents safe and healthy. From delivering meals directly to each resident, ensuring to screen residents for infection, monitoring and cleanliness, following state mandated guidelines, coordinating that all residents are vaccinated and working daily to keep each resident engaged in the community during a global pandemic, I applaud the staff. There are so.many outstanding and dedicated staff members that have gone above and beyond to ensure the residents quality of life is the best that it can be. In a pandemic, that is no small feat! TCW is a beautiful facility, filled with caring residents. My mother loves this community, the activities, the staff, her lovely apartment and her friends. Just walking in the door, makes you realize that happy residents live here. Thank you TCW staff for all your commitment. So glad that 2020 is over, and the virus pandemic is resolving. You all deserve a metal of honor!

    Photos
    Towne Club Windermere by Life Care Services
    Towne Club Windermere by Life Care Services
    Towne Club Windermere by Life Care Services

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    Vitality Living Milton

    Vitality Living Milton

    5.0(1 review)
    8.2 km

    When my dad could no longer take care of himself, my brother and I started searching for an…read moreAssisted Living facility. We probably went on over 20 tours around the Alpharetta/Johns Creek/Roswell area. It's an incredibly overwhelming process, especially when the move has to happen fast and from out of state. There were a lot of places out there that were nice, but none that were as welcoming as Vitality. They ensured that I, as the daughter dealing with all this, was ok first, and then they helped walk me through each step. Every single person that works here really loves what they do and wants to be there. That is rare to find, especially in elder care! They are all incredibly communicative, proactive, caring, and genuinely good people. The building is open, bright, and spacious! The rooms are big and bright (also hard to find!). The food is excellent, there are lots of options, and they will even assist you with dietary adjustments. There are a lot of activities, and they highly encourage residents to get involved. My dad is already leading 3 or 4 different spiritual study groups. He really loves it here, and I can rest easy knowing he is being well taken care of. I'm so grateful we found this place!

    From the owner: Vitality is your premier choice for senior living in Milton. Located in Milton, Georgia, Vitality…read moreLiving Milton specializes in assisted living and memory care that allows adults to experience a vibrant lifestyle at any age. You bring the love, we will take care of the rest. Vitality Living Milton offers a variety of living options. Your life, your choice! Vitality Living Milton is located just north of Alpharetta and Crabtree. Our community is surrounded by shopping and dining districts and only minutes away from Lake Windward, Providence Park, and more. Are you looking for a senior living community where you can redefine your independence? At Vitality Living in Milton, Georgia, you can do just that.

    The Mansions At Alpharetta

    The Mansions At Alpharetta

    3.5(2 reviews)
    3.8 km

    I had the pleasure to spend a long holiday weekend with my love one at The Mansions. I wanted the…read moreexperience and I must say it was a great experience. From waking in to a very clean and friendly lobby until I left, I felt the employees really care about the residents. I even participated in a couple of activities and enjoyed the meals in the dining room. My family and I are very pleased with The Mansions

    Thank goodness the residents are kind and care for each other. There is so much turnover that comes…read morefrom corporate that it is hard to keep up. The last director was superb and residents loved him; he sincerely cared about them. Corporate fired him. Residents wore black and wrote letters in protest. They had a terrific chef who prepared healthy meals and homemade baked goods; they fired him too. The current chef creates unhealthy meals, runs out of food and has fired so many servers that they have to serve buffet style. They hold meetings regarding the meals, and residents complain. Everything is written down and improvement is promised, but nothing has changed in the last month. Some residents are actually not eating and preparing sandwiches on their own. For the rent they charge, and the fact that these are elderly people, many with health issues, you would expect more value to be placed on serving quality food. Most are very upset and disappointed. Apologies are made, but no changes. I hope that I can write a more positive review soon!

    Photos
    The Mansions At Alpharetta
    The Mansions At Alpharetta
    The Mansions At Alpharetta

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    Heartfelt Senior Placement - assistedliving - Updated July 2026

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