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    Hearts' Home Acoustics

    5.0 (9 reviews)
    Closed Closed
    Updated 2 months ago

    Services - Hearts' Home Acoustics

    Musical instruments and teachers

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    2 months ago

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    1 year ago

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    13 years ago

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    6 years ago

    Excellent repair work, friendly staff and good selection of high end acoustic guitars.

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    8 years ago

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    11 years ago

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    13 years ago

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    Ask the Community - Hearts' Home Acoustics

    Alamo City Strings

    Alamo City Strings

    3.8
    (6 reviews)
    $$

    UPDATE: someone from Alamo Strings reached out to me to say the contracts are stored digitally and…read morethe originals are destroyed. Also that I can exit the contract with no penalty. I do believe at the store I was told the paper was securely kept at a different location and wasn't digital storage. I believe the person who contacted me about the digital storage is correct but that definitely wasn't fully explained. Also why can't I do it online if that is the case? I gave two additional stars on their review because of the quick outreach but still don't like giving my Social Security Number on top of all the other info. And have no idea why a third relative is necessary. Also if this was better explained at the point of sale it would have eased a lot of my frustration. ORIGINAL REVIEW This place is awful. We were sent there by my child's elementary school. It was the only choice we were given which makes it so much worse. They have very poor business practices. They require a social security number which they keep written down which is very poor security practice. Also they require spouses name address phone and an additional relative's name, address and phone. I understand checking my drivers license and keeping information including credit card on file but all of this is unreasonable. Further it definitely should not be kept on a single piece of paper. Further we are renting because my daughter has never played violin and she may hate it. But they require a 32 month contract! This is for fifth grade, yet the contract goes through the end of seventh grade. That is also not reasonable. The staff were also rude. When I complained and questioned these things I was told I could purchase the instrument out right if I didn't like it. Again this was the only option given to us by the school. The owner appeared on the parents meeting zoom call. If he is going to work directly with the school he should have better business practices.

    We went here to look for a rental instrument for my son. He is just starting to play strings and…read moreneeded to try out the different instruments to make a choice and to have a viola for his lessons. We were helped right away and the person working was very knowledgeable. I was happy with the service overall and the expense of the rental versus having to buy outright. They have a great program in place for all the local schools.

    Hearts' Home Acoustics - musicalinstrumentsandteachers - Updated June 2026

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