Ivy Asian has moved to Westlake Dr, and their new location is absolutely stunning, while still…read moreproviding the same excellent quality of massage! My mom and I have been repeat customers for over 6 years now, and are extremely satisfied every time we come here. Making appointments is simple via text, the masseuses all take their time, and they always offer water and candy after each session. This is the only massage place I will ever go! Thank you Ivy Asian!

I had a one hour foot reflexology massage and it was so good. Place was very clean friendly quiet…read more Best one go for it

First off I want to start out that my girl was very sweet, but that said the facial really wasn't a…read moreprofessional facial. It was something that I'd do at home. Disappointing. The scalp treatment was a bit uncomfortable. My scalp did look healthier after the treatment but I'm sure that had to do with the wash and scrub. No styling afterwards also. So you have to leave with a wet head. I'm sorry to say I won't be coming back. The spa itself looks very relaxing, but they took me upstairs and it looked more like a hair salon. I hope this review is heard by the owner and they make some changes.

Omg where do I begin.... I had a long drive to Oregon and my whole body was aching I had Beth, omg…read moreshe was so freaking amazing her technique I've never experienced! Please ask for her! She's phenomenal

First time getting a facial here - I did their special listed online for a 60 minute lymphatic…read moredrainage facial + gua sha + scalp massage ($189) - I added on a vitamin C mask at the end ($25). The ambiance is so relaxing, staff were very nice and my esthetician was good. The ambiance itself was enough to make me want to come back and try again.

So my card is on file at Zen Garden because I was paying for a birthday gift for my husband. My…read morehusband said to charge the card on file plus a 20% tip. Since we were new clients, the massage was supposed to be $10 off. That means the total should have been $169 plus a 20% tip ($33.80), which equals $202.80. Instead, they charged my card $214.00. The manager, Wendy, knew my husband was a new client because (1) he had never been there before, and (2) I had called ahead to confirm the new client discount and asked about the $10 off. Despite that, she charged the full amount plus the tip and never applied the discount. Wendy only refunded me after I posted this review--and even then, she called and texted my husband asking that I remove it multiple times, continuing to harass us even after I told her I would take the review down. I do believe this was stealing. Wendy is the manager and should know how to correctly process a new client discount. Instead, she knowingly charged my card more than authorized, including a 20% fee I never signed paperwork for or agreed to. I wasn't even present at the time, so the only authorization she had from me was for the $169 new client rate. Being pressured for two days straight to delete a review after money was wrongly taken from my account is unprofessional, unethical, and unacceptable.

Easy to schedule online, we appreciate the discounted membership to get a monthly service. We've…read morehad great massage therapists and all staff friendly and helpful.

Great monthly membership price that carries over from month to month, and can be exchanged for 90…read moreor 120 minute massages. The front desk staff, massage therapists, and estheticians have all been very friendly, professional, and have excelled in their specialties. You'll find a nice ambiance, attention to your personal needs, at a reasonable price.

Another successful knot vanquishing session is in the bag…read more Thanks for saving the day (and my neck) as usual, John!

Great place. Nelly the receptionist is great. Ai did my massage. It was fantastic! She is very…read moreknowledgeable & very nice. I will be back again!

I was in the Lake Oswego Hand and Stone today and my experience was Amazing! The asst manager…read moreSarah was very helpful and sweet she showed me some products and helped me with some future appointments Allison did my Facial and she was awesome I will defiantly be returning to this location ! Great costumer service Debbie Broomfield

Scheduled a massage and facial weeks in advance, as I'm a single mother and it's not easy to find…read moretime for myself. My appt was at 2 PM. First, I got a call at 8:30 AM stating that the esthetician called in sick, so my facial needed to be canceled. That was disappointing enough, but at 1:15, they called again to say that the masseuse now called in sick and my 2 PM appt for a massage was now canceled and would I like to reschedule???? No effort to get me into one of the other locations. No offer for any credit. Their cancelation policy is that if you cancel less than 24 hours in advance, you have to pay 50% of the service. But, they cancel on me less than 24 hours and less than an HOUR before my service and no offer for anything besides asking if I want to reschedule? That doesn't sit right with me and I will not be rescheduling.

This is a plush and relaxing environment with a meditation room to relax in before and after your…read moremassage, while enjoying hot tea, warm nuts and the waterfall sounds. The massages are good but could be deeper, especially for the price. I would go again though and was an especially fun experience going with friends.

Wow. I had an out of body experience during the CBD Massage by Dietmar. Easily the best massage I…read morehave ever given. Everything feels so much better now and all the tension and stress held in my upper back is gone. Beyond the massage, the entire experience is very pampering. This was exactly what I needed after several very long and stressful weeks at work. I'm already looking forward to my next massage.

I have been going here for medical massages for a few years now but realized I have not put in a…read morereview/feedback for this lovely place. I like how they take my insurance and the after cost copay is so much affordable. If you have medical insurance that covers massage therapy , give them a call and they can check to make sure. I love how you can easily book an appointment online. You can also choose a provider you would like and see their availability online as well. They also have weekends availability as well. Staff are really great. Water and snacks always available all year long. I did have prenatal massage here before and really like it . The therapists also care and ask how the pressure and how you feel afterwards. Highly recommend this clinic.

I would like to first point out the massages have never disappointed. Unfortunately the management…read moreis certainly unprofessional. I'm not sure if it's technical issues they are experiencing or lack of management being unaware of the issue. I used the online booking services they provide on their website to cancel my appointment due to an emergency. I also called and left a voicemail with my reason for calling and contact information. I then received a voicemail 2 hours after my original scheduled massage appointment from the manager claiming they did not receive any voicemail or message on the scheduling portal accessible to clients. She told me they are going to charge me a fee. I feel quite offended by the lack of consideration from management understanding client emergencies and poorly managed scheduling.