Tim was a very helpful and efficient staff member. He helped me find everything I needed and went…read moreout of his way to make sure I got the best product for my vehicle. I appreciate his enthusiasm and help.

We walked in knowing that we needed two batteries for our Jeep. Our associate Kiana went above and…read morebeyond to make sure that we got what we needed. She was very knowledgeable and her customer service was impeccable! Thanks for a great experience Kiana!

Grabbed the Gumout Fuel Injector Cleaner as it was on sale for $3.99 and will put it into the empty…read morefuel tank before filling up. This is a maintenance that I do for my vehicles every year so that the fuel system is cleaner. Easy checkout on the front counter and they accept cash as well for payment.

This is an Awesome location! Everyone at this location is skilled , friendly and knowledgeable and…read morego out of their way to help whether on the phone or in person . I always feel confident about the information I receive from this location . Thank you !

I've been to three different Lexus dealership and this by far is the best one! They offer a…read morecomplimentary in house cafe which serves breakfast and lunch. It's so nice for guest who waits with their car. The other thing that stands out is the wash and vacuum service. It's standard for all Lexus to wash and vacuum each car after service but it's the small things that count for me. I used to go to AutoBell Car Wash and their policy is: anything on the floor is trash, if you don't want something thrown away move it onto your seat. But you can just tell what's trash or not (like napkins, empty paper cups, plastic wrappings etc). The Charlotte locations will simply just pick up your paper trash and leave it on your seats and you get a junky car returned to you. I didn't even have to tell Lex of Jax, they had common sense to know it was trash and threw away or vacuumed it for me. And I also had two bird poop stain on my hood and they made sure it was gone.

My check engine light came on and me knowing nothing about cars I panicked and called me dad. He…read more(being 8 hours away) recommended I go to the dealership since it was near my work. I stopped by on my way home from work with no appointment and a very nice woman took it back so the technicians could get an idea of what was happening and I could schedule an appointment. Turns out it was a super quick fix and they just took care of it real quick and then sent me on my way! I know it was no major issue but for my peace of mind I'm so glad I stopped by and they were able to take care of me and ease my worry!

Great timing! Very efficient. The alternator great fit and great condition. Will order All parts…read morefrom here!

I have been dealing with Ryan for almost 4 years. He is awesome and no matter how busy he is he…read moreALWAYS makes time for me. He is truly an asset to your company.

FANTASTIC! I have had pre-purchase inspections performed on used cars before, but Duval Ford went…read moreabove and BEYOND! Not only was I able to make an appointment for the very next day, but the inspection was also completed in just an hour. The report itself was highly detailed, and they even MADE ME A VIDEO showing exactly what they recommended changing or repairing! It completely blew away my expectations. I highly recommend Duval Ford for any pre-purchase inspection you may need. The customer service and communication just can't be beat!

Duval Ford completely changed my perception of car dealerships. Walking in, I was skeptical and had…read moremy guard up, but it quickly felt like family. You can tell that everyone gets along and is incredibly welcoming. I worked with a few associates, and one in particular, Matthew Tudor, really took care of me. He made sure I was pointed in the right direction. I needed to trade in my car and get something smaller that fit my budget, and the whole process was the most seamless experience I've ever had. I thought about doing everything online to avoid the usual dealership process, but I'm really glad I didn't. The staff, the management, and the overall culture truly made me feel at home. Thank you, Duval Ford.

They have great selection and variety for golf carts and lawnmower stuff .. good serviceread more

My 90 year old mother purchased a golf cart from an individual and delivered it to Mark at Battery…read moreSource to make sure it was a solid purchase. Mark went above and beyond treating my mother with care and patience as well as reassuring her about the cart being in good shape. He was incredibly kind and honest and provided the level of customer service that is rare in this modern age. After this experience, would highly recommend doing business here!

I take my car for regular maintenance to this location and it is always done quickly and for a good…read moreprice. Bonus points for having massage chairs and snacks in the waiting room! I dont mind waiting when I can get a massage lol. The staff is really informative and not pushy which I appreciate.

Argie and the staff here are truly a gem. Honesty, integrity and service are at the forefront of…read morethis establishment.

Decent parts store, parts people usually professional and friendly. Sometimes there is a line, and…read morethey can usually find the hard to find parts. I recommend them as a good parts store.

Lester & Renee helped me when my battery died & I needed a new one. Having someone actually inform…read moreme about the benefits & warranties of different batteries & not trying to be sold on something I don't actually need was new for me & very refreshing! I felt confident making my decision for the first time ever! Very happy & will always come back here to ask for Renee or Lester :)